Immediate Expert Remote Network Support - US $2.95/Min. - Call +1-408-240-9402
IT for Small Business
IT for Mid-size Business
Enterprise Services
Local Government IT Help
24x7 Network Monitoring
Unified Communications
Network Security
Disaster Recovery
Help Desk Outsourcing
Application Experts Team
Wireless Solutions
Desktop Support
Virtualization Expertise



    United Kingdom

Exchange 2010 Support
Customer Testimonials
Online Cisco CCIE Help


Windows Server
Exchange Server
SQL Server
Forefront TMG-ISA Server
SMS Server
Operations Manager
SharePoint
Dynamics GP-Great Plains

Cisco ASA & PIX Firewalls
Cisco Routers
Cisco Wireless
Cisco Voice over IP
Cisco Switches
Cisco Security and VPN

Apple Macintosh - OS X
Linux
Sun Solaris
  Nationwide Remote Help:
Nationwide Support
Nationwide  866-776-4368
  San Francisco Peninsula:
San Francisco
San Francisco  415-321-5400
San Mateo County
San Mateo  650-931-2400
  Silicon Valley:
San Jose
San Jose  408-240-9400
Palo Alto
Palo Alto  650-543-0400
Fremont
Fremont  510-933-0400
  East Bay:
East Bay
Oakland  510-899-7400
Hayward
Hayward  510-300-1400
Walnut Creek
Walnut Creek  925-362-2400
Pleasanton - San Ramon
Pleasanton  925-621-2400
  North Bay:
San Rafael
San Rafael  415-526-1400
Santa Rosa
Santa Rosa  707-303-4400
Southern Sonoma County
Petaluma  707-559-7400
Solono County
Vacaville  707-470-1313
  California Central Valley:
Sacramento
Sacramento  916-273-1400
Roseville - Citrus Heights
Roseville  916-910-1200
  Monterey Bay:
Santa Cruz
Santa Cruz  831-600-4300

Microsoft and Cisco Certified Experts:
Network Consulting, Technical Support
and IT Outsourcing Services

Progent is a Microsoft Gold Partner offering affordable online technical support for small business networks. Progent specializes in remote diagnosis, repair, and consulting services for Microsoft and Cisco-based networks, and also offers branch-office support for global enterprises.

Network Support for Microsoft and Cisco Technology - California and Nationwide
Microsoft and Cisco online tech support and consulting

IT Outsourcing for
Small Businesses

Progent's affordable IT support services for small business networks include Windows Server 2012 migration, Windows 2008 Server 2008 R2 help, Exchange 2010 support, Windows 7 integration, Windows 8 migration, as well as Cisco consulting, support for Apple Mac and IOS platforms, and Linux expertise.

Online Consulting and Troubleshooting

Progent has more than a decade of experience providing online computer support to small and midsize businesses, local governments and school districts, large enterprises, and Internet service providers. Progent also offers Extended Hours Support for companies who require 24x7 access to online technical experts. Progent has delivered online IT consulting services to businesses in every state in the U.S. (See Progent's customer testimonials.)

Online Access to Cisco CCIE Network Engineers

Progent is the industry leader in offering fast and affordable online access to world-class help from Cisco CCIE-certified network engineers to resolve the most challenging network infrastructure problems.

Desktop Support and Management Help

Progent offers comprehensive desktop support including workstation configuration and troubleshooting, Windows 7 migration, Windows 8 integration, and Microsoft Office 2010 integration and training. Progent can also help you automate desktop deployments and updates by providing System Center Configuration Manager consulting.

Enterprise Consulting and Branch Office Support

For enterprises with branch offices in the San Francisco Bay Area, Northern California, and major cities across the United States, Progent's branch office support can provide a seamless local extension of corporate IT management. Other enterprise services offered by Progent include project management expertise, wireless site surveys for WiFi networks, plus video conferencing and telepresence consulting.

Email and Messaging Consulting and Support

Progent can help you build secure and manageable email solutions by offering Exchange 2010 support, Microsoft Exchange Server 2007 expertise, Exchange Server 2003 consulting, spam filtering and virus protection, smartphone integration including BlackBerry help, Linux consulting, and Apple Mac Entourage support.

IM and Presence Management with Lync

Progent offers Lync Server 2010 integration to centralize the management of enterprise-wide IM and Presence technology while providing a powerful platform for video conferencing and telepresence, IP-based PBX solutions, and easy sharing of files, applications, and desktops from within Outlook and other familiar Microsoft Office applications.

Security Evaluation and Consulting Services

Progent's CISSP security consultants, CISM certified security specialists, CISA certified security consultants, and GIAC certified security professionals offer security and compliance assessments, stealth penetration testing and remediation services, plus Forefront Threat Management Gateway support and ISA Server expertise.

Disaster Recovery and Backup Management

Progent offers the expertise of senior consultants for disaster recovery services and enterprise-class business continuity planning. Progent's backup management consultants can provide Microsoft System Center Data Protection Manager (DPM) support as well as support for other popular data backup/recovery products including Double-Take Software consulting, MozyPro, Time Machine, CrashPlan, and Backup Exec.

Custom Application Development

Progent's developers can create or customize business applications with services that include website development, Microsoft Dynamics GP (Great Plains) accounting help, and ERP and MRP expertise. Progent also offers SQL Server application development, Oracle development and DBA services, MySQL expertise, and Microsoft Office Access support.

Help Desk Call Center Support and Consulting

You can outsource your Help Desk to the support specialists at Progent's Technical Response Center or use Progent's Help Desk Consulting Services to build or improve your in-house Help Desk.

SharePoint Development and Integration

Progent can provide consulting and development expertise to help you design, install, manage, and troubleshoot Microsoft SharePoint solutions that can include portals, intranets, extranets, document and media management solutions, blogs, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other tools to promote and improve collaboration.

Virtualization and Server Management Expertise

Progent's virtualization experts offer Windows Server 2012 Hyper-V 3.0 expertise, Windows Server 2008 Hyper-V support as well as VMware virtual server consulting and Citrix XenServer help. For Windows desktop and application virtualization, Progent offers RemoteApp and Desktop Connection (RAD) support, Citrix XenApp expertise, and Citrix XenDesktop consulting.

Smartphone and Tablet Integration and Support

Progent's mobile computing consultants can help you integrate and manage Apple iPhones and iPads, BlackBerries, plus Android and Windows-based smartphones and tablets. Progent can help you create a Bring Your Own Device environment by providing expertise in network infrastructure, synchronization, security, and mobile application development. Progent's certified BlackBerry consultants can help you configure and manage BlackBerry Enterprise Server.

Network Monitoring and Reporting Services

With Progent's 24x7 remote network monitoring and reporting services based on Microsoft System Center Operations Manager, Progent can help you detect and resolve potential network problems before they disrupt your business. Progent's ZENO remote monitoring and reporting service can monitor your entire IT environment including servers, desktops, routers, switches, laptops, tablets, smartphones, printers, and other IP-enabled assets.
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Programs for Resellers and Sales Agents
Progent's Reseller and
Sales Agent Programs

Progent's IT Connection Newsletter
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IT Connection Newsletter

Progent Experts Team
Application Consulting Progent's applications
experts offer:

Part-time CIO Services Part-time CIO Services for Small Businesses
Crystal Reports, Access, FRx Consulting Crystal Reports, Access, and FRx Consulting
ERP, MRP Consulting ERP, MRP and Accounting Customization
Web Developers Web Development: Design and Programming
VMware Consulting VMware Virtual Server
Consulting and Support

Citrix XenServer and XenApp Consulting Citrix Virtualization
Consulting Services

Microsoft Project Consulting Microsoft Project Support and Training
Microsoft Excel Consultants Microsoft Excel Consulting and Training
Microsoft Word Consulting Microsoft Word Consulting and Training
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