Computer Support for Small Organizations Comprehensive Network Management San Francisco Bay Area, Silicon Valley, Sacramento
Even if your business has a small network services group and a modest IT budget, your information system can still feature the same high availability and performance that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital network applications and hardware up and running. Progent's 24x7 Network Management Services include round-the-clock system monitoring, server monitoring, and application monitoring to reduce support expenses, fix problems quickly, and prepare for issues before they degrade network performance. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to perform comprehensive event management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to give small company systems enterprise-class reliability, security and capacity.
Remote management cards offer network administrators complete control over a server without the need for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent’s computer outsourcing services for small businesses feature planning Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, fixing stubborn integration problems, and producing a comprehensive security plan. Progent can help you maximize system reliability and throughput with non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can assist with needs definition, product identification, BOM development, sourcing selection, purchasing coordination, and full documentation. Progent’s IT outsourcing help also includes training for office productivity packages such as Microsoft Office.
Progent provided a wireless networking solution that enabled a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.
Progent is convinced that a well designed and implemented information system can be a vital piece for accelerating any company's success, and we follow this philosophy in our corporate system environment. Progent has created a fault-tolerant virtual office network that allows Progent's staff consultants and authorized contractors to deliver rapid and efficient service, collaborate easily on sophisticated projects, and gain from career and personal maturity from being part of an exciting business culture of personal drive and independence.
Progent's UNIX family support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent's SonicWALL experts can help you pick, install, and manage the SonicWALL Firewall, VPN and SonicWALL PRO product line and can provide training to allow you to support SonicWALL security appliances. Progent's CISSP certified consultants, CISM certified security engineers, and CISA certified security audit specialists can show you how to design a complete network protection plan, including documented policies, and design protection into your business processes.
Email Guard from Postini offers continually upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management technology via Progent’s E-Mail Guard spam filtering and antivirus service program. Progent’s expert e-mail security professionals can show you how to devise an email safety plan that incorporates spam filtering and anti-virus services and processes.
Progent's Linux consulting services provide small and mid-size businesses and developers help with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy single source to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent offers Windows 2003 Cluster Server expertise to help your business deploy high availability server clusters that can provide 100% operation. Windows cluster servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By helping you build high availability clustered server environments powered by Windows Server 2003 Cluster, Progent’s qualified Windows professionals ensure that your high availability server clusters are set up to optimize the strategic value of your information system.
Nagios and MRTG are powerful, license-free monitoring utilities that operate under Linux and can be used to analyze UNIX environments, MS Windows networks, or multi-platform situations in which Linux and Windows run side by side. Nagios lets system managers to monitor system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring engineers can assist you to use both these programs to tune and troubleshoot your system.
Progent offers national online technical support and consulting services for businesses that run UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft products. Remote technical support offers optimum leverage for your IT dollar by extending client productivity and limiting the time charged for computer repair services. Advanced online support technology and skilled service specialists and consultants allow Progent to handle the majority of network issues without squandering time and expense by going to your site. In the vast majority of situations your network issues can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most difficult system problems.
Microsoft Great Plains can help you grow and manage your business more efficiently by delivering deep availability of strategic information and a fast ROI. Microsoft Dynamics Great Plains offers major productivity benefits including its ability to expand the reach of your company, manage your accounting, computerize financial processes, standardize processes throughout your company, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize cash flow. Progent can help you set up and manage a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft GP consultants to make sure you reap all the benefits of your Microsoft GP accounting.
