Even if your business has a small computer support group and a modest technology budget, your information network can still have the same high availability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital network applications and hardware operating.


Additional Topics of Interest

Technical Consultant for Exchange 2000 Server
Microsoft Exchange 2000 Specialists in Santa Ana, CA

Years of background with Microsoft's email products makes Progent among the most qualified IT consulting firms in California for integrating messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange Server under typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server management.

Technology Consulting Services for Windows Server 2016 Just In Time PAM
Online Consulting in Berkeley, CA

Progent's Microsoft Gold-certified IT experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

Consult for Windows Server Essentials Security
Professionals for Windows Server Essentials Compliance

Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small organizations to make the move from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that combines both local and cloud-based software and infrastructure. Progent's consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your network ecosystem. Progent offers full-service project management so you can plan and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting, technical support, and training.

Computer Consultants for Microsoft Exchange
Microsoft Exchange 2003 Upgrade Consulting Services McKenzie, TN

Progent's Microsoft certified engineers offer world-class support for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server rollouts or upgrades and can supply onsite personnel to assist large companies with deployments of Microsoft Exchange in the San Francisco Bay Area or any area served by Progent's engineers.

Virtual HelpDesk Remote Technical Support
Specialist for Call Center in San Francisco

Progent's Network Help Desk Outsourcing Services are intended especially for small organizations who require fast access to a Help Desk Call Center with professional phone support and effective escalation options but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Selection and Integration.

XenApp Virtual Windows Applications Specialist
Virtual Applications Hub Professionals Omaha, NE

Progent's Citrix experts can help you to plan, install, manage, and support a virtual application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to manage and support a remote datacenter that features high uptime, advanced security, and rapid recovery.

Small Office Small Business IT Outsourcing Firm
Small Office Consulting Services Company

Progent offers organizations of any size world-class network online or onsite consulting for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco qualified network consulting experts also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

Exchange 2016 Computer Consultants
Online Support Services for Exchange 2007 in Glendale, AZ

Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting messaging systems for businesses in Northern California and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system features compliance, service continuity, easy access for remote and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also help small or mid-size companies to upgrade to Exchange 2016 Server or Exchange 2013 Server.

Cisco Switch Information Technology Consulting
Cisco Planning Tech Consulting Coral Springs, FL

Progent can provide convenient, immediate, and affordable access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are recognized network experts who are awarded this prestigious certification only after strenuous testing by Cisco. CCIEs are able to resolve the most complex problems surrounding network design, setup, repair, and support. Progentís CCIE experts cooperate closely with Cisco engineers in identifying issues with Cisco's IOS software and devising fixes or obtaining software updates to resolve anomalies. Progent can provide quick contact with a CCIE by phone so that you are able to receive immediate help for tough network troubles that are affecting worker efficiency but are outside the scope of your local network service providers. Progent's CCIE support engineers can link to your network via state-of-the-art remote connectivity tools to deliver timely and cost-effective diagnosis and remediation of critical network difficulties.

Troubleshooting for Nexus Switch Upgrade
Remote Support for Nexus 5600 Switch in Miami

Cisco Nexus switches are designed to deliver the performance, expandability, uptime, cloud readiness, density, security and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support services to assist you to plan an efficient switch architecture, set up test systems to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability assessments, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful zero-downtime capabilities incorporated into Cisco's Nexus switches. Progent can also help your business to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

Proxim Tsunami Wireless Case Study
Proxim Wireless Case Study

Progent delivered a wireless integration solution that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution provided improved performance and reliability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.

Router Training
One-On-One Training Fremont, CA

Progent practices information transfer from Progent's consultants to clients. By educating clients to handle problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Mid-size companies who utilize familiar independent consultants or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.

SQL Server 2005 Consultant Services
MCSE Expert Certified Network Consultants Scottsdale

Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts and information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise data and analytical applications on platforms ranging from handheld devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

Citrix Virtual Server Engineers
Citrix XenCenter Consult

Progent's Citrix-authorized consultants can help you to understand the business benefits of XenServer and additional Citrix products, and can assist your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing XenServer deployment and show you how to enhance resource utilization, performance, protection, uptime, and disaster recovery.


















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