Outsourced System Management and Monitoring San Francisco Bay Area and Nationwide
Overview of Progent's 24x7 Support Services for Small Businesses
Even if your company has a small computer support group and a limited IT budget, your information system can still feature the same high reliability and responsiveness that in the past needed a substantial internal support group. Progent's 24x7 Network Support Services, offered as an extra-cost option to companies throughout the U.S., combine the experience of world-class Microsoft-qualified and Cisco-qualified network professionals, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Automated Server Management with System Center Operations Manager
The foundation of Progent's 24x7 Network Support Services is Microsoft System Center Operations Manager, state-of-the-art software that proactively monitors key system servers to detect emerging troubles before they can disrupt your business. Operations Manager 2007 scans event records from important servers, then sorts and evaluates these network events based on a comprehensive, continually updated technical database. When Microsoft Operations Manager 2007 detects a potential problem, it runs pre-programmed remedial scripts or generates alerts to notify specified support people. Microsoft System Center Operations Manager also produces trend analysis so you can track the
performance of your network.
For small businesses nationwide, Progent's certified professionals can help configure Microsoft System Center Operations Manager 2007 to match your network architecture and operational needs, create specialized rules, evaluate Operations Manager trend data, and respond efficiently to System Center Operations Manager alarms via remote troubleshooting. For severe trouble that needs on-premise support, Progent can send a Microsoft-qualified field engineer to anywhere in the San Francisco Bay Area and to major cities throughout the United States.
To find out more about Microsoft System Center Operations Manager 2007 and how Progent can help your small business to achieve enterprise-class IT management by deploying Microsoft's network monitoring technology, choose one of these topics:
To find out more about Progent's system support outsourcing and co-sourcing options, call 1-800-993-9400 or send email to operations-manager-help@progent.com.
