Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a degree of network stability that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost service packages designed to assist your company to identify and resolve a most network problems before they get big enough to impact productivity.

Additional Topics of Interest

Cisco CCNA Position
Work From Home Job for Senior Network Engineer

Progent wants to hire fulltime, solutions-oriented Microsoft accredited consultants with MCSE credentials; Cisco certified system consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or equivalent security certification; and advanced network design consultants with experience in mobile access, wireless networking, fault tolerance, disaster recovery, information preservation, and virtual servers. Progent also is looking for professionals to work on Progent's team of desktop service technicians and off-site troubleshooting experts. In addition, We are hiring talented managers who can operate effectively in our fast-paced, virtual office environment.

Integration Services for Microsoft Help Desk
Local Call Center Online Support Albuquerque

Progent's Virtual Help Desk Call Center support services are a seamless extension of your in-house IT service organization. This can include high-end call center features such as a special telephone number with customer-specific greeting. Progent will also send calls directly to staff members who are specifically provisioned and trained to support your needs. In addition, Progent's Helpdesk staff can use trouble tickets with any client trouble ticket software for seamless integration with your in-house network services organization. Benefits of Progent's Virtual Computer Support Help Desk services include professional Microsoft Help Desk expertise the moment you call, seamless extension of your in-house support staff, front-line help for urgent client problems, and per-minute billing.

wireless IP phones and Aironet APs Online Help
Remote Technical Support for wireless IP phone upgrades in South San Francisco, CA

Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are on the move within campus, hospitality, health-care or other venues where management requires user endpoints that offer more control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you configure and optimize numerous components of your Wi-Fi environment such as access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's certified experts can provide remote and onsite support to help you create and manage a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

CrashPlan Backup Consulting Services
VMware VDP Backup, Engineers

Progent offers affordable online access to engineers skilled in a broad array of products and technologies that provide solutions for backing up Windows, Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent offers expertise for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help you to deploy, enhance, or troubleshoot data backup systems for a range of topologies such as on-premises, remote, cloud, or hybrid.

Windows 8.1 Wireless Computer Consulting
Windows 8.1 Wireless Remote Consulting South Dakota

Microsoft Windows 8.1 is engineered to run on computers from smartphones and tablets to engineering workstations. A wealth of new and improved features, such as touch screen interface and signature live tiles GUI, offer a broad selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business value from the product's various new and enhanced technologies.

Support for Exchange 2010 Security
Santa Rosa, California Professional

Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange Server 2010 for your company and can assist your IT staff to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by improving your workers' efficiency, cutting the cost of hardware and support, streamlining administration, and consolidating your vital communications platforms.

Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security strategy, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

Wireless Security Professional
Wireless Security Consulting San Rafael

Progent offers consulting for security testing software such as Microsoft Baseline Security Analyzer for performing a variety of automatic network testing scans to identify possible security gaps. Progent has extensive knowledge of network auditing tools and can show you how to understand audit reports and react appropriately. Progent can show you how to design security into your business processes, configure auditing tools, plan and implement a secure system environment, and recommend procedures to maximize the safety of your network. Progent's security engineers are available to assist you to set up a firewall, design secure remote access to email and business applications, and install VPN. Progent's certified security consultants can validate the security of web-based software and can run comprehensive information security audits of company-wide security to validate your company's compliance with key industry security standards such as HIPAA, PCI, and ISO 17799.

Microsoft Configuration Manager 2007 Setup and Support
Bay Area IT Consulting for SCCM 2007 Asset Inventory

Progent can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase productivity by ensuring that critical applications are always current, managing licensing, and reporting resource usage patterns to help you make smart purchasing choices. Once you are ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.

Computer Engineer for Microsoft SQL Server
SQL Server 2008 Remote Support Services

Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.

Configuration for Hyper-V 2016 Management
Support Services for Windows Server Hyper-V 2016 Private Cloud Newark, NJ

Windows Hyper-V 2016 utilizes key features first designed for and proven on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft Gold-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a smooth migration plan, train your IT management and support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

Windows Desktop Simulation on Mac IT Consultant
VirtualPC for Mac Support and Setup Indianapolis

For companies that have a combination of Mac and Microsoft Windows computers, there exist two popular alternatives for using Windows-dependent software on an Apple Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a Mac computer. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Windows-powered PC to run Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so that you are able to use Microsoft Windows software locally. Progent's Mac OS X technology consultants can assist your company to manage these products for running Windows programs on your Macs and can also help your company to assess and install other solutions for Windows platform simulation.

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