Progent's Microsoft Gold-certified consultants can help you plan, document, implement, administer, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you intend to keep plus the new 64-bit editions of software you wish to run.

Additional Topics of Interest

Help Desk Process Professionals

Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are intended specifically for small organizations who require immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.

SMB Small Office Computer Consultant
Mid-sized Company Small Business IT Consulting Companies in Tacoma, WA

Progent offers network services for medium size businesses with 100 to 250 system users. The mid-size company or office has traditionally been an underserved segment of the market for network consulting services. The overhead and support access models of large third-party service organizations make them too costly for the ordinary small business or small medium business (SMB), which usually has a modest IT budget with which to support an IT network whose complexity and sophistication are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive server monitoring, dramatically reduces the network support costs of a small-medium business while offering the mid-size organization with big-company support from professional, world-class experts knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is searching for levels of IT support needed by a medium size office without paying big-company costs, you need Progent.

VoIP Phones Professionals
Remote Support for Cisco IP phones in Fremont, CA

Cisco Unified Communications Manager (Unified CM), previously known as CallManager, is the center of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express provide a borderless IP-PBX by integrating closely with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can help with any facet of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.

Citrix XenApp Datacenter Technology Consulting
Consultant Services in Vancouver, WA

Progent's Citrix-certified consultants can help your business to design, install, manage, and support a virtualized application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery.

Auditor for Juniper SSG Series Gateway
Menlo Park, CA Technical Support

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Aironet Computer Consulting
Wireless Access Point Technical Support Lubbock

Progent's certified wireless experts can help businesses of any size to utilize and maintain Cisco wireless solutions to support the current paradigm of Bring-Your-Own-Device by converging their tethered and untethered environments to achieve simplified installation, consistent performance, single-point management, uniform policy enforcement, and advanced security. Cisco's wireless offerings supported by Progent's consultants include Cisco's Aironet and Meraki 802.11ac series of access points (APs), plus Cisco's Wireless Network Controllers.

RDBMS Computer Consulting
Configuration in Sunnyvale

Progent's certified relational database developers can provide small and midsize businesses online DBA and programming services for popular database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and integration, application design and programming, administration services, replication solutions, storage management, tuning, migration, security and compliance, backup/restore options, problem solving, and webinar training.

Consultants for Exchange Server Upgrade
Consultants in Alaska

Progent offers expert support for each phase of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project design and documentation, specification of new software and equipment required, suggested sourcing, pilot testing at client location or at Progent's test facility, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous servers, and webinar training for customer's support group and end users.

Services for Computer Security Vulnerability Evaluation
Consulting Services for Computer Security Vulnerability Assessment

Progent has created special security service bundles intended to provide larger institutions an objective and comprehensive network security assessment from a team of qualified security consultants. All Progent's network security evaluation packages feature a collection of procedures including automated scans from within and from outside your company firewall, expert analysis of captured data by certified security engineers, creation of a paper explaining the findings, plus an interactive concise executive outbrief and an in-depth live review for in-house network managers.

Microsoft Skype for Business Presence Consultant
Skype for Business high availability Services Hillsboro, OR

Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support services to assist your company to maintain and repair your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.

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