For small business computer networks located within the state of Alaska, Progent's Microsoft qualified technical team members can deliver online support and remote troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has developed top-notch expertise, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the high cost and delays normally associated with on-site service visits.

If your Alaska business is situated outside of the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your local network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís team of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical projects for a broad range of clients. This means you get not just the technical know how needed for the job, but a consultant with proven methods for applying those skills to provide cost effective network solutions.

Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento includes a collection of advanced computers and network equipment intended to be utilized remotely or on premises to accommodate system testing, assessments, capacity testing, repair, business continuity planning, training, and other reasons to help Progent's customers succeed with large-scale IT initiatives.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless network customized for your facilities, providing your business a WLAN that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progentís onsite survey includes onsite walkthroughs, spectrum and data protection assessment of your existing WLAN, analysis of your buildingís layout, measuring for radio frequency interference, RF propagation modeling, identification of the best locations for client-specified Wireless Access Points including Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report defining the new wireless network.

Simple Engagement and Pricing Model
Progent makes it easy to become a customer. Progent requests no complex contracts, no minimum commitment, no retainer fees, and no minimum support time for services delivered during regular business hours. All consulting time is fully documented and billed to the actual minutes utilized. Per-minute invoicing eliminates situations in which clients are charged big dollars for fast repairs. You are charged exclusively for the support you are provided.

Advanced Project Management Consultants
For enterprise customers looking for advanced project management support, Progent can provide access to veteran information technology professionals with decades of background in IT management, application development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These seasoned IT managers can provide project management skills to assist businesses to adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to move from an older edition of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to help your organization to plan and execute a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance capabilities, more affordable VMM storage options, and other enhancements.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Planning and Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and post-migration consulting support.

Progent's Consulting Support for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking model that combines both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can help you to determine the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud model for your computing environment. Progent offers comprehensive project management to help you plan and execute an efficient move to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 integration with on-premises Exchange deployments and Azure integration consulting.) Progent also offers ongoing consulting, technical support, and customized training.

Virtualization Consulting
Virtualization techniques allow IT organizations to optimize resource utilization, simplify network administration, and enhance application continuity and data protection. operate multiple virtual servers on a single physical processor. Common applications for virtual servers are hardware efficiency, low-cost platforms for applications that only run on older OS software, and economical isolation of application development or pilot environments from on-line ones. Progent's virtualization technology consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can configure virtual servers to maximize speed, dependability and manageability while simultaneously lowering expenses; propose and test business recovery plans that reduce downtown in the event of a catastrophic failure; and provide ongoing maintenance, repair, and engineering assistance as computer technology evolves.

64-bit Computing Upgrade Help
Progentís 64-bit migration support experts can help you to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit computing, design a cost-effective migration strategy that reduces business interruptions, and provide responsive online support to aid you to configure 64-bit operating systems and application software on your existing hardware. Progent's Microsoft Gold certified computing consultants can help you to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

MS Dynamics GP Customization and Training
Progent can provide a Microsoft Dynamics GP support expert to help your company to support and enhance your Microsoft Dynamics Great Plains-based business information system. Progent can also help you to design and implement an efficient Dynamics GP upgrade from an older system so that you preserve your historical data, increase your security, improve your reporting and analytics, take full advantage of Microsoft Office compatibility, and minimize business impacts by planning and following an efficient migration plan.

Talk to a Progent Computer Consultant
To find out how you can contact a Progent network support expert for online or onsite help in , call 1-800-993-9400 or go to Remote Computer Support.

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