For office network systems located throughout the state of Alaska, Progent's Microsoft and Cisco qualified professionals can provide remote phone support and troubleshooting to repair your computer network troubles quickly and affordably. Progent has developed world-class skills, sophisticated tools, and support knowledge bases to diagnose and repair IT problems without the high cost and delays normally associated with on-site technical service visits.

If your Alaska company is located outside of the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your local network systems support options may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the job, but a professional with field proven methods for applying those skills to deliver affordable network solutions.

High-level Project Management Experts
For enterprise clients in need of high-level project management assistance, Progent can provide the services of veteran IT professionals with years of background in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist organizations to follow best practices to ensure that strategic projects are completed on time and within budget.

Oracle DBA Support and Software Development
Progent offers help from an Oracle consultant for Oracle DBA expertise or an Oracle application developer for creating database applications. Progent's Oracle database administrators can assist your business to streamline key Oracle database management tasks including database tuning, backup and restore strategies, and information security. Progent's Oracle application programmers can assist your company to design, test, enhance, or port Oracle programs based on PL/SQL. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Progent's Consulting and Development Services for SQL Server 2016
SQL Server 2016 offers significant enhancements in speed, scale, data security, uptime, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and on-premises expertise to assist organizations of any size to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager.

Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consulting have years of background providing online and onsite support for organizations of all sizes who need to incorporate Android phones and tablets into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent has the range of skills to solve network issues that span multiple vendors and that entail a combination of older and current technology. Progent offers cost-effective remote consulting to assist you with any stage of planning, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to assist you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete major IT projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and operate Android phones efficiently.

Offsite Data Protection Manager Backup Service
Offsite backup is central to a full-fledged disaster recovery solution. Progentís affordably priced Offsite Data Protection Manager Backup Service Package incorporates the power of Microsoft Data Protection Manager with the world-class security facilities of the QTS Data Center in Sacramento to provide continual, transparent backup for up to 2.5 Terabytes of critical data from one or more of your Windows servers. Progent's managed service offering includes all setup, support, and monitoring required for a complete offsite data backup system.

Remote Support for Windows Server 2008
Windows Server 2008 R2 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and manage, more expandable, and able to offer an improved environment for web publishing. Progent's Microsoft Gold-certified Windows 2008 engineers can deliver expert, cost-effective remote support to help your company get the most from the improvements built into Microsoft Windows Server 2008 R2 by delivering Microsoft-certified consulting, troubleshooting, education, administration, network monitoring, and security engineering services.

Disaster Recovery/Business Continuity Planning Help
Progent's disaster recovery consultants can help you design a disaster recovery strategy in case of a catastrophic site failure. Progent can show you how to develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing so that after a disaster takes place, you reduce lost productivity. Progent's Microsoft and Cisco-certified engineers can also assist you to create an affordable, high-availability system architecture that addresses reliability issues covering a wide array of network technologies and processes. Progent's business continuity specialists can assist your company to deal with the broader problems related to keeping your company functioning after a disaster by addressing not only IT concerns but additional issues like notifying key staff members, locating temporary office space, accessing emergency vehicles, hiring temporary employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's Azure cloud.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV ERP offers several innovations such as tailored Role Centers, enhanced management information and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide custom programming, configuration and troubleshooting support to enable you to get the most from MS Dynamics NAV. Progentís engineers can help you to connect MS Dynamics NAV to additional services and programs. In addition, Progent can help you to create and utilize data warehouses so you can improve your understanding of your operations, acquire more customers, refine your sales strategies, and form successful partnerships.

Mac OS X Support
Progent's experts in Apple Mac OS X technology can provide Mac OS X users a range of technical services including desktop support, assistance with Mac OS X application software, security and accessibility consulting, incorporation with Windows-based networks, and custom training. For small business networks based exclusively on Apple Mac OS X or for networks utilizing a mix of Mac, Linux, and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring and managing a network infrastructure that is reliable, safe, efficient, and aligned with your business needs.

Video Conferencing Consulting Support
Progent offers the services of a certified video conferencing and telepresence engineer with an extensive background integrating technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or troubleshoot a video conferencing solution that preserves your investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure engineers who can assist companies of all sizes to build and troubleshoot a network that provides the performance, reliability, security, and scalability you need to support your video conferencing/telepresence environment.

Microsoft Access Application Development
Progent's Microsoft Office Access developers and consultants can provide cost-effective online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert support for Access application development, database migration, performance optimization, report design, and maintenance. Progent also offers tailored online training for Office Access application development and database management.

Collaborative Approach to Support and Technical Issue Escalation
Information networks have become ever more complex. In addition, most small business computer networks incorporate software and hardware from dozens of different suppliers. This makes computer integration and support increasingly challenging. It is impossible for even the most talented individual to have in-depth familiarity in all areas of information technology, or extensive practical experience in the thousands of hardware and software brands, versions, and updates that small businesses incorporate in their information systems. Progent follows a collaborative approach to network support and depends on subject matter experts to bring in-depth skills when needed to resolve complex technical issues effectively, at the least expense to you.

Contact a Progent Network Support Expert
To find out how to get in touch with a Progent network consultant for remote or on-premises assistance in , phone 1-800-993-9400 or go to Remote Computer Support.














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