For small office networks located within the state of Alaska, Progent's Microsoft authorized consultants can provide phone support and remote troubleshooting to resolve your network troubles quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to identify and resolve network problems without the expense and time delays normally associated with on-site technical service visits.

If your Alaska company is situated beyond the larger metro areas such as Anchorage, Juneau, or Fairbanks, your nearby computer support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of expert network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a broad range of clients. This means you get not just the technical expertise needed for the job, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting and management options are based upon mature virtualization platforms that allow small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unprecedented level of vendor independence. Learn more about Progent's ProSight portfolio of managed services for small and mid-size businesses.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner and more secure AD implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with data security requirements, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and higher availability. To find out more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Business Intelligence Reporting Consulting
Progentís BI reporting consultants can provide remote and on premises consulting to assist your organization with any facet of BI reporting ranging from debugging or enhancing applications to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can assist you to maintain your current BI system, assist you to migrate reports and databases from a legacy reporting product to a modern one, and provide as-needed online training tailored to your specific needs. Progentís management reporting and analytics professionals can provide expertise in all popular BI reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization technologies lower the work required for network administrators to install software programs so they are standardized throughout an entire workforce, offer the power to manage rights to critical data, and allow fast deployment of additional or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines desktop access, enhances responsiveness, strengthens data security, unifies administration, and offers an almost seamless user environment. Progent's desktop virtualization consultants can assist your company to evaluate the business benefits of Microsoft's desktop virtualization solutions, configure test and production environments, improve your system architecture to accommodate virtual desktops efficiently, evaluate and resolve security issues, and train your network managers to utilize best practices to achieve a fast ROI from client virtualization.

Advanced Project Management Experts
For enterprise project management support, Progent can provide access to senior information technology experts with years of experience as technology project managers for program development, information technology implementation, and business process re-engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These proven project managers offer advanced management expertise to assist enterprise customers to adhere to best practices to ensure that major projects are successfully completed on time and within budget.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consulting team can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and application mobility.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security companies to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Find out about Progent's complete ProSight family of affordable network monitoring and management services for small and medium-size businesses.

Microsoft Azure Integration Consulting Services
Progent's Azure cloud planning and integration experts can assist you with any stage of Azure cloud integration including needs analysis, readiness assessment, solution architecture, pre-production testing, implementation, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your clients can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure-based services.

VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to plan, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help you to plan, configure, operate and troubleshoot a BDR solution based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology built into the latest releases of Microsoft Windows Server has been dramatically re-engineered to simplify the installation, configuration, and maintenance of server clusters and to offer greater levels of system availability, protection, efficiency, and versatility. New or improved features include cluster Validation, easier configuration and deployment, unified cluster administration, new cluster infrastructure for increased uptime, hardened security and quorum models, fewer failure points, greater disk and memory capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified failover cluster experts can assist you assess the business benefits of failover clusters, plan and execute an installation, educate your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to create a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology. Progent can provide support for both physical and software-based Wi-Fi controllers and can assist you to determine which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.

Contact a Progent Computer Support Expert
To see how to contact a Progent network consultant for remote or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Help.














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