For small office computer networks located within the state of Alaska, Progent's Microsoft and Cisco certified consultants can provide phone help and troubleshooting to solve your network systems problems fast and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to identify and resolve network problems while avoiding the cost and time delays associated with on-site service visits.

If your Alaska company is situated outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progent’s staff of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Easy Engagement and Billing Model
Progent makes it simple to be a customer. Progent requests no complicated contracts, no minimum commitments, no retainer fees, and no minimum support time for services delivered during normal business hours. All support time is documented in detail and invoiced to the precise number of minutes utilized. By-the-minute invoicing avoids situations in which customers pay big bucks for fast fixes. You are billed only for the support you receive.

Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to plan and execute a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from new security features, high availability VMM storage options, and other improvements.

MySQL Application Programming and DBA Consulting
Progent's certified MySQL database experts offer a range of budget-friendly support services to assist companies of all sizes to optimize the business benefit of their MySQL environment. Consulting services offered by Progent for MySQL environments include database administration support, application programming, and database migration assistance.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles apart from each other. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can assist your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to show adherence with information assurance standards and government mandates.

Microsoft SQL Server 2012 Consulting Services
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified security professionals to assist your business to manage your SQL Server 2012 solution and configure an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Progent's Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of online services to help you to design, develop, test, install, administer, and debug applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel applications to the latest versions of Excel, support Excel on iOS and Android smart phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent offers as-needed help to clients who need a fast fix to a stubborn issue associated with Excel and Progent also offers full project management services for upgrading or developing line-of-business application software based on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to address the needs of individuals or teams.

Planning and Deployment Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can help your business to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi standard, making it possible to get three times the speed for your wireless network while increasing the coverage area.

Web Site Development Services
If you need to revamp your company Web site, develop internal Webs for functions such as human resources or employee training, establish a standout Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's experts can also assist you to support your web environment by designing and managing a secure, robust server and communications environment that includes offsite and wireless access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web development platforms. For data-intensive web applications, Progent offers the expertise of SQL Server programmers, Oracle developers and database administrators, and MySQL consultants.

After-hours Online Technical Support
Progent's affordable extended hours online technical support program offers clients 24x7 access to remote technical support from Progent's Technical Response Center. Services available outside standard work hours include resolving issues with Microsoft server products, MS Windows desktop troubleshooting, assistance with MS Office applications, system backup/restore, and basic routing and switching help for Cisco networking products.

Microsoft Access Software Development
Progent's Microsoft Office Access consulting experts offer cost-effective remote support for all releases of Microsoft Access including desktop and browser-based versions and offers advanced support for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom online classes for Office Access programming and DBA services.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or visit Remote Network Support.

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