For small office computer networks located in the state of Alabama, Progent's Microsoft certified professionals can deliver phone assistance and troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix IT problems without the high cost and delays normally associated with onsite technical service calls.

If your Alabama company is located outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local computer support options may be limited in skills, or not available during urgent situations. This can result in a network environment that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to assist with excellent network solutions.

Best Practices Followed by Expert Engineers
Many companies located far from cities with ample expert engineers resort to less qualified or unseasoned local resources for critical computer network support. This can produce a system that is unstable or inefficient. Progentís team of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the trenches of network support, performing a wide array of information system services for a diverse mix of clients. This means that with Progent you get not only expert network engineering skills, but an engineer who follows computer industry leading practices in applying that knowledge to solve actual information network issues efficiently and in a repeatable fashion.

PC Desktop Support Services
Progent's desktop support engineers can assist your company to set up PCs, laptops, or wireless devices individually or help you to plan and implement a large-scale migration to a new edition of an operating system or a new release of a key desktop program. Progent's Microsoft desktop consultants can install programs from the Office line of end-user software or Microsoft Dynamics financial and customer relationship products on your workstations so they interact efficiently with other Microsoft applications, software from popular publishers, database servers, and line-of-business solutions network-wide. For example, Progent can configure Outlook email client on a desktop or laptop to align with both the usage pattern of the user and the protection requirements of your company. Progent can also provide on-line and on-site troubleshooting services for workstations.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, enables secure self service, and delivers a single control mechanism for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified SCCM 2016 consultants and Azure cloud integration specialists can help your organization with any aspect of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

Microsoft SQL Server 2012 Support Services
Progent offers the expertise of certified SQL Server 2012 consultants and experienced software programmers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security professionals to assist your business to manage your Microsoft SQL Server 2012 environment and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist you to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Easy Sign-on and Pricing Structure
Progent has made it easy to be a client. Progent requests no complex contracts, no minimum commitments, no retainers, and no minimum job fee for services performed during regular business hours. All service time is documented in detail and invoiced to the actual minutes utilized. Per-minute billing avoids situations where customers pay big bucks for quick repairs. You are charged only for the services you get.

Citrix Certified XenServer Virtualization Support Services
Progent's Citrix certified XenServer virtualization engineers can assist you to understand the business benefits of XenServer as well as additional Citrix products, and can assist your IT organization to plan, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current XenServer deployment and show you how to enhance consolidation, performance, protection, uptime, and disaster recovery.

Microsoft SharePoint Help
Progent's Microsoft-authorized SharePoint Server 2010 developers and Microsoft SharePoint Server 2007 consultants can assist you to evaluate the business justification for deploying the latest release of Microsoft SharePoint, advise you on the most sensible version of SharePoint Server for your application, offer setup and deployment expertise, help you to set up Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint, design a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Call Center support.

Data Backup and Recovery Expertise
Progent's data backup experts offer help for a wide range of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent offers expertise for leading data protection platforms such as Acronis, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or troubleshoot data backup systems for a variety of topologies including local, edge to datacenter, cloud, or hybrid.

Web Site Development Consulting
If you want to revamp your corporate web, create internal web sites for functions like human resources or employee education, build a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide skilled and experienced web architects and developers. Progent's consultants can also assist you to host your web environment by building and managing a protected, dependable server and connectivity infrastructure featuring offsite and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for popular web site authoring tools. For data-intensive web sites, Progent offers the expertise of MS SQL Server programmers, Oracle developers and DBAs, and MySQL consultants.

Microsoft Access Software Programming
Progent's Office Access consulting experts offer cost-effective online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert assistance for application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored webinar training for Office Access application development and database administration.

Microsoft Windows Server 2012 Consulting Support
Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, develop an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can assist you to assess the value of Windows Server 2016 for your business and design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.

VMware NSX Virtual Networking
VMware's NSX virtual network technology allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.

Talk to a Progent Computer Support Expert
To learn how to contact a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or go to Remote Computer Help.

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