For small business computer networks located throughout the state of Alabama, Progent's Microsoft and Cisco authorized professionals can deliver phone assistance and remote troubleshooting to resolve your network systems issues quickly and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support databases to identify and resolve computer network problems without the expense and delays associated with onsite technical service calls.

If your Alabama business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network systems support options may be limited in skills, or unavailable during a crisis. This results in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to deliver affordable network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting services are based on mature virtualization technologies that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence. Find out more about Progent's ProSight portfolio of managed services for small businesses.

Microsoft Dynamics NAV Consulting
The updated release of Microsoft Dynamics NAV offers several innovations such as specialized Role Centers, enhanced BI and reporting options, and advanced workflow support. Progent's Dynamics NAV consulting experts offer custom programming, integration and troubleshooting services to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can help you to integrate Microsoft Dynamics NAV to other systems and applications. In addition, Progent can assist you to design and analyze data warehouses so you can enhance your knowledge of your business, acquire more clients, expand your marketing campaigns, and form productive partnerships.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of technical services to assist companies of any size to support, manage, and repair environments that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.

Eliminate Reliance on Freelance Consultants
By creating a partnership with a full-service IT support organization such as Progent as opposed to an individual freelance consultant, you are ensured timely availability of capable experts whenever you need them. You do not have to be concerned that illness, training, time off, or conflicting priorities with other clients will leave you without support when you have a crisis.

Consulting and Troubleshooting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your business to upgrade from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum business value. Progent also offers SCVMM 2016 migration consulting to help you to design and execute a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of stronger security capabilities, more affordable VMM storage fabric, and other improvements.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless network customized for your facilities, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service. Progentís on-premises survey includes physical walkthroughs, RF and data protection assessment of your current wireless network, analysis of your buildingís layout, testing for radio frequency contention, signal propagation modeling, identification of optimum placement for client-specified Wireless Access Points (WAPs) such as Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing a new WLAN.

Oracle DBA Support and Application Programming
Progent offers online access to an Oracle expert for Oracle DBA services or an Oracle software programmer. Progent can assist you to develop efficient mechanisms for key Oracle database administration activities such as database tuning, backup/recovery processes, and database protection, or train your in-house staff how to use industry leading practices for simplifying various administration tasks. Progent can in addition offer the support of a PL/SQL developer to assist your company to design, tune, troubleshoot, or port Oracle programs that can range from business reports to database-powered web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Disaster Recovery/Business Continuity Planning Support
Progent offers high-level online expertise for disaster recovery/business continuity planning, testing, and training to help your company to prepare for potential disasters, reduce service disruption for your essential IT functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity experts can work closely with your executive and network support staff to perform risk evaluation, define dependencies, identify human and physical resources needed to operate your organization, prioritize key IT functions and specify allowable restoration times, qualify hot backup sites, configure safe remote access capability for key workers, plan notification mechanisms and assign responsibilities for personnel, write a complete recovery and test plan, and train management and technical staff to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure cloud.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a converged voicemail platform that facilitates productive collaboration by providing flexible set of options for retrieving voice messages within a framework that is simple to deploy and maintain. Cisco Unity Connection lets you read and manage voicemail messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, unified messaging, IVR, and automated-attendant functions for small to medium businesses and corporate branch locations with as many as 500 workers. Progent's Cisco-qualified CCIE consultants offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting support to make sure your CUE deployment delivers the highest possible competitive value.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, deploy, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Virtualization Support
Virtual compute, storage and networking techniques enable businesses to optimize utilization, streamline network management, and enhance workload continuity and security. operate multiple virtual machines on one actual processor. Common applications for virtualization include resource efficiency, inexpensive hosts for programs that require older OS software, and affordable quarantining of application programming or pilot environments from production systems. Progent's virtual server consultants can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to optimize performance, dependability and manageability while simultaneously cutting expenses; suggest and verify disaster recovery strategies that reduce productivity loss in case of a catastrophic failure; and provide ongoing support, troubleshooting, and engineering services as computer technology advances.

Design and Deployment Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can assist you to migrate to Aironet access points and Cisco Wi-Fi controllers that comply with the new IEEE 802.11ac Wi-Fi standard, making it possible to get three times the speed for your wireless LAN while expanding the coverage.

Cost-effective Computer Support Solutions
Many small companies rely on poor metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take several times longer to complete the same job than an experienced IT professional. For example, billing a third less per hour, but taking three times longer for the same job is not a deal. Even worse, a poorly architected or configured network environment that is unstable and difficult to manage or upgrade can cost a business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the efficiency of Progent's service model and the technical capability of Progent's team of IT professionals.

Planning and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager consulting services to help you to migrate efficiently from SCOM 2012 to Operations Manager 2016.

Contact a Progent Network Support Expert
To find out how to contact a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Online Network Help.

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