For business networks located within the state of Arkansas, Progent's Microsoft authorized professionals can deliver phone help and troubleshooting to repair your network issues quickly and affordably. Progent has developed enterprise-level expertise, software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the expense and time delays associated with onsite service calls.

If your Arkansas organization is located beyond the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support options may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but an expert with field proven methods for applying those skills to provide affordable network solutions.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery expert consultants can help you create a disaster recovery plan in case of a complete system failure. Progent can help you define a complete disaster recovery solution that incorporates scheduled disaster recovery evaluations and drills so that if a disaster happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized consultants can also assist your company to create an affordable, non-stop system architecture that addresses availability issues covering a broad array of infrastructure technologies and processes. Progent's business continuity specialists can help your company to prepare for the high-level issues associated with keeping your company running after a disaster by addressing not just IT issues but additional issues like alerting critical staff members, moving into temporary office space, accessing replacement vehicles, finding substitute employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtualization platforms, a state-of-the-art data center, plus the support experience of Progent's Microsoft Gold qualified consulting staff to provide small businesses a complete IT outsourcing alternative that enhances network reliability and security, eliminates administrative hassle, and lowers expenses. With Progent's Private Cloud Hosting model, the client owns the data, the OS platforms, and the software applications. Since the environment is virtualized, it can be transported instantly to a new physical environment without time-consuming and risky reinstallation. With Private Cloud hosting, you are not held captive to a single hosting service.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Cisco Meraki wireless AP experts offer remote and on-premises support to help businesses of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless network infrastructure that delivers the same access, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device. (Check out Meraki switches integration.)

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

Full Portfolio of Security Assistance
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform comprehensive security audits, recover rapidly from virus and worm attacks, configure firewalls, set up secure mechanisms for remote and mobile connectivity, deploy spam filtering and email encryption, and develop a corporate-wide security plan based on round-the-clock automated network monitoring.

PC Desktop Consulting and Support Services
Progent's desktop support team can assist your company to set up desktop computers, notebooks, or wireless computers individually or assist your business to plan and implement a company-wide move to a current version of an operating system or a new version of an important desktop application. Progent's Microsoft desktop consultants can configure titles from the Office suite of productivity products or Microsoft Dynamics financial and customer relationship products on your client PCs so they integrate productively with all Microsoft applications, software from popular publishers, business servers, and line-of-business solutions network-wide. For example, Progent can configure Microsoft Outlook on a desktop or notebook to support both the usage profile of the user and the security requirements of your company. Progent can in addition offer remote and in-person technical services for desktops.

IT Consulting Services for Local Governments and School Districts
Progent has extensive experience providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has provided network solutions to clients in every state. Progent's online computer consulting for local governments eliminates travel costs and solves issues faster than onsite service calls.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud experts can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization solutions lower the work needed for IT managers to deploy software programs so they are standardized across an entire user base, provide the power to manage rights to critical information, and enable fast deployment of new or upgraded desktops. With Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS streamlines desktop access, enhances performance, strengthens security, centralizes management, and offers a nearly transparent client environment. Progent's desktop virtualization consultants can help your company to assess the strategic benefits of Microsoft's virtual desktop solutions, set up pilot and on-line environments, improve your system architecture to support virtualized desktops efficiently, evaluate and remediate security problems, and train your network administrators to follow best practices to gain maximum payback from client virtualization.

Cisco IOS software Update Consulting
If you incorporates Cisco routers, you may be running an outdated version of IOS, the operating system powering almost every Cisco router and current switches from Cisco. Cisco often offers updates to IOS to fix problems, shore up security weaknesses, or improve features. However, updating Cisco IOS and other Cisco operating systems can be a challenge, depending upon your Cisco equipment and your system infrastructure. As an example, there could be limitations of internal Flash storage that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified network engineers offer a broad array of support services related to upgrading Cisco IOS software or other Cisco control software like IOS EX or IOS XR. Progent's consultants can perform version audits of your router software, propose appropriate upgrades, prepare Cisco appliances, transfer images, configure and verify your new software, tune throughput, troubleshoot problems, and teach your IT staff how to get the benefits of all significant new features.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer world-class remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small organizations and campus networks to giant data centers and service providers. Progent can help you to implement Cisco's rapidly improving switching solutions to achieve the performance, expandability, uptime, virtualization support, data protection and ease of management required for your business. To learn about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting and troubleshooting services. To find out about Progent's consulting and support for Cisco's Nexus Series of switches, refer to Nexus switch consulting and support. For details about Progent's support for Meraki switches, see Cisco Meraki switches consulting services.

Comprehensive Consulting and Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-class Internet Data Centers in Northern California and major cities across the United States, and Progent's Internet data center support team can improve your systemís reliability and performance by helping you choose a remote data center site that addresses the individual requirements of your enterprise such as geographic location, space, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are designed for companies with equipment located at collocation hosting sites and requiring timely on-premises help at the colocation site plus remote support from Microsoft and Cisco certified experts. Progent provides a selection of colo center consulting services including network architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating high-availability server and storage cluster configurations.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent offers Microsoft Windows 2016 clustering integration, Microsoft Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 clustering support services to enable your business implement clustered server configurations that can provide high availability, even for routine maintenance functions. This zero-downtime feature is feasible because any server in a cluster can be taken off-line for maintenance work without impacting clients. Server clustering also allows IT staff to perform critical security enhancements during regular business hours without impacting user productivity.

Security Inventory Assessment for Small Business Networks
Progent offers two low-cost service packages designed to allow small companies to receive a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your network from outside your company firewall to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from a secure machine within your firewall to assess vulnerabilities to inside assaults. Both security inventory packages are configured and run from a secured remote site.

Affordable Computer Support Solutions
Many small businesses utilize flawed metrics when searching for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient experience can take several times longer to perform the identical job than a seasoned Information Technology professional. For example, charging 30% less per hour, but taking three times as long for the same task is hardly a bargain. Even worse, a badly architected or configured IT infrastructure that is undependable and hard to administer or expand can cost an organization many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses throughout the United States confirm the efficiency of Progent's service model and the expertise of Progent's staff of engineers.

Talk to a Progent Computer Consultant
To learn how you can access a Progent computer support expert for online or on-premises help in , phone 1-800-993-9400 or go to Online Network Support.

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