For office network systems located in the state of Arkansas, Progent's Microsoft and Cisco authorized engineers can deliver remote phone support and troubleshooting to repair your network systems troubles quickly and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support databases to identify and fix computer network problems while avoiding the high cost and delays associated with in-person service calls.

If your Arkansas company is situated beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support options may be limited in technical capability, or unavailable during an emergency. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís group of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist you to plan, develop, pilot test, install, administer, and debug business applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS and Android mobile devices, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide on-demand help to organizations who need a quick solution to a stubborn problem associated with Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Excel. Progent's cost-effective online training for Excel can be customized to address the needs of individual users or teams.

Easy Engagement and Billing Model
Progent's easy per-minute billing policy requires no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra fees that increase service. For remote support from Progent during normal working hours, you only pay for the actual time spent working on your issue. If it only requires ten minutes to solve your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed only for the time when Progent's expert is actually on premises working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you may be billed for our consultant's travel time, but never a higher emergency rate. Since Progent maintains a large pool of engineers located within the entire San Francisco Bay Area service territory, an available engineer is typically near to assist. Progent can in addition offer onsite service to the majority of zip codes in the U.S. within one business day of answering a support request. Progent's online support group has delivered assistance to small companies in every state (Refer to Progent's nationwide testimonials.)

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists offer Cisco UC540 consulting support to assist you to maintain your legacy UC500 VoIP gateway or plan and carry out an efficient upgrade to a current VoIP system.

Citrix Desktop Virtualization Engineering Support
Progent's Citrix desktop virtualization experts can help you to design, deploy, administer, and troubleshoot a virtual Windows application delivery system by providing XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced protection, and rapid recovery. Progent can also assist you manage and support other virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently based on best practices.

PC Desktop Consulting and Support Services
Progent offers a wide range of affordable consulting and support services to help your company to deploy, integrate, repair, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 migration assistance, Microsoft Windows 8.1 support, Microsoft Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit computing upgrades.

Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California is available for piloting line-of-business applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for new technologies. For Progent customers without adequate internal resources to configure proper test systems, the lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to migrate from an earlier edition of SCVMM or from another management system, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem so you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to design and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger assurance capabilities, more affordable VMM storage options, and other enhancements.

Planning and Deployment Consulting for Microsoft Skype for Business
Progent's Microsoft Skype for Business consultants can provide remote and onsite consulting services for organizations of any size to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified information security consultants can help you create and verify a security environment for your Skype for Business deployment that meets regulatory standards.

MS Dynamics GP Programming and Support
Dynamics GP 2015 R2 introduces a revamped design that enhances cloud readiness, supports the most popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of knowledge and experience to address the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the return on your investment in this powerful product.

System Center 2016 Integration
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

SharePoint Support
Progent's Microsoft-authorized SharePoint 2013 engineers, Microsoft SharePoint Server 2010 specialists and Microsoft SharePoint 2007 experts can assist you to evaluate the business justification for implementing the latest version of Microsoft SharePoint, advise you on the most appropriate edition of Microsoft SharePoint for your application, provide configuration and integration services, assist you to set up MS SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with SharePoint, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk services.

VMware NSX Network Virtualization
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.

Video Conferencing and Telepresence Consulting Support
Progent offers the support of an accredited video conferencing and telepresence consultant with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist you to design, configure, expand, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your IT system. Progent also offers the services of infrastructure consultants able to help businesses of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, security, and scalability required to support your telepresence environment.

Contact a Progent Computer Consultant
To learn how to get in touch with a Progent network consultant for remote or onsite help in , phone 1-800-993-9400 or visit Remote Computer Help.














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