For business computer networks located in the state of Arizona, Progent's Microsoft authorized engineers can provide online assistance and remote troubleshooting to solve your computer network troubles quickly and cost effectively. Progent has acquired top-notch expertise, advanced software utilities, and support databases to troubleshoot and repair computer network problems while avoiding the expense and delays normally associated with onsite technical service visits.

If your Arizona company is located outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of clients. This means you get not just the technical know how needed for the job, but a consultant with proven methods for applying that expertise to deliver efficient network solutions.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, every Progent engineer has access to the technical and educational resources needed to provide the best computer support available. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 deployment expertise, and application programming services permit small business clients to take advantage of the broad array of knowledge found in the IT departments of large companies without the high expense and hassle of building and managing a self-sufficient in-house network group.

Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, previously branded CallManager, is the heart of Cisco's collaboration portfolio. Unified Communications Manager and Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any aspect of Unified CM configuration and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, designing dial plans, integrating SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical information. Find out about the complete ProSight line of value-priced network monitoring and management services for small and mid-size businesses.

Planning Consulting Support for SharePoint 2013
Progent has been providing SharePoint support since the first SharePoint product was released more than a a dozen years, and Progent has the scope of IT know-how to help organizations of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 deployment.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for regular corporate accounts.

BI Reporting and Analytics Consulting
Progentís business information reporting experts can provide online and onsite expertise to help your organization with any aspect of BI reporting from debugging or modernizing reports to planning and implementing a comprehensive BI environment. Progent's management reporting experts can help your company to maintain your current BI system, help you to migrate reports and databases from an outdated reporting product to a modern one, and provide custom remote mentoring to meet your specific requirements. Progentís management reporting and analytics consultants offer experience in the leading business analytics reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to disrupt your network. Learn about the complete ProSight family of affordable network management outsourcing services for small organizations.

Exchange Server 2013 Migration Support
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and delivers important innovations as well as a redesigned architecture. These enhancements favorably impact vital facets of IT such as manageability, availability, security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can deliver remote or onsite expertise to help you administer, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

Azure Planning and Integration Consulting Services
Progent's Microsoft Azure planning and integration experts can help you with any aspect of Microsoft Azure migration including requirements definition, prerequisites assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure-based services.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the skill of network security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for all of the security services addressed within the GIAC certification such as auditing network vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with government mandates for promptly reporting incidents.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, deploy, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Progent's Online Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts can provide a wide selection of economical remote consulting services to help you to manage your current Microsoft Office Word solution or assist you to move to a current version of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Word, interfacing Office Word with other Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and online Office Word training tailored for individuals or groups.

MS Dynamics GP Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, supports the most popular smart phones and tablets, permits single login with Azure AD, and tightens security. Progent's experienced Dynamics GP 2015 R2 consultants and developers offer the broad knowledge and experience to resolve the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.

Comprehensive Support for Systems at Colocation Sites
There are several hundred world-class Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's Internet data center consulting team can improve your systemís fault tolerance and performance by helping you choose a colo facility that addresses the specific needs of your enterprise such as geographic location, size, connectivity, affordability, and value-added features and services. Progentís colocation center IT services are designed for companies with equipment located at collocation hosting sites and in need of on-demand on-premises service at the co-location facility as well as online help from Microsoft and Cisco qualified experts. Progent provides a selection of collocation center consulting services including network topology analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and deployment of high availability configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server clustering systems.

Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent computer consultant for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Help.

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