For small company networks located anywhere in the state of Arizona, Progent's Microsoft and Cisco certified engineers can provide remote phone support and troubleshooting to solve your network troubles quickly and affordably. Progent has acquired world-class skills, advanced software utilities, and support databases to identify and resolve computer network problems without the cost and delays associated with on-site service dispatches.

If your Arizona small business is situated outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local network systems support choices may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the job, but a professional with proven methods for applying that expertise to assist with efficient network solutions.

Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service IT consulting and support company like Progent rather than with an individual freelance consultant, you are assured timely availability of experienced professionals whenever you require them. You no longer have to worry that illness, training, vacations, or conflicting priorities with other customers will cause you to be with no help when you have an emergency.

Live Online Seminars for Desktop Applications
Progent offers live online education for popular client applications and operating systems such as Excel, Word, PowerPoint, Outlook, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Windows 10 and 8. Live online learning provides the advantages of traditional classroom sessions, such as immediate communication between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of multiple students.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless LAN adapted to your facilities, offering your business a wireless solution that has the reception, speed, capacity, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, RF and data protection assessment of your existing wireless network, analysis of your site's layout, measuring for RF interference, signal propagation modeling, identification of the best placement for customer-requested Wireless Access Points including Cisco Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing a new WLAN.

The Progent Test Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab at the QTS Internet Data Center in Sacramento includes a collection of advanced servers and network equipment that can be utilized remotely or on site to facilitate piloting, evaluations, performance testing, repair, disaster recovery simulation, training, and additional reasons to help Progent's customers successfully carry out major projects.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV includes several new features including Personalized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals can provide programming, configuration and troubleshooting support to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to connect MS Dynamics NAV to additional services and applications. Also, Progent can assist you to create and utilize databases so you can enhance your understanding of your operations, attract additional customers, refine your sales campaigns, and build successful alliances.

MySQL Database Application Programming and DBA Services
Progent's MySQL database consultants can provide a variety of budget-friendly online services to assist organizations of all sizes to optimize the strategic value of MySQL. Consulting services provided by Progent for MySQL include database administration support, application development, and MySQL migration help.

Network Consulting Services for Small Governments
Progent has extensive experience providing a full-spectrum of remote network support and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is among the industryís pioneers in providing expert remote network support and has provided network solutions to clients in all 50 states. Progent's remote information technology consulting for local governments saves travel costs and resolves issues more quickly than on-premises support.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use your content policies for monitoring the content of outbound email messages and attachments and blocking the transmission of confidential or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay in compliance with industry security standards and government requirements including HIPAA and Sarbanes-Oxley.

One-stop Shopping for Full-spectrum Network Support Services
Progent can act as a one-stop solution for the majority of network support requirements for businesses. While concentrated on supporting solutions from Microsoft and Cisco, Progent consultants frequently deploy, configure, and troubleshoot solutions from leading hardware and software vendors including Check Point, WatchGuard, and SonicWALL. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix consulting, and Juniper/NetScreen integration.

Cost-effective Network Support Solutions
Many small companies rely on poor metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient technical background can take many times longer to perform the identical job than an experienced Information Technology professional. For example, charging 30% less per hour, but taking three times as long for the same task is not a bargain. Even worse, a poorly architected or configured network infrastructure that is unstable and difficult to administer or expand can cost a small business many times over its initial price due to lost productivity. Progent's client testimonials from satisfied companies throughout the United States indicate the effectiveness of Progent's support model and the expertise of Progent's staff of engineers.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the knowledge of IT security experts. GIAC accreditations are recognized by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security disciplines addressed within the GIAC accreditation such as evaluating infrastructure security mechanisms, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting security incidents.

Detailed Reporting of Services
Progent produces complete and detailed documentation of all support work to make sure clients do not feel ďcaptiveĒ to their support provider. Progent sends e-mail documentation of services immediately after completion of each support interaction, and also sends a hard copy along with monthly billings. Complete IT support documentation makes it easier for clients to transfer to a different support provider or assume more service responsibilities internally. Complete support documentation also provides management the information required to assess the quality of maintenance services and develop better informed network expense projections.

Planning and Deployment Support for Skype for Business Server
Progent's Skype for Business consultants offer remote and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets government and industry requirements.

Microsoft Windows Server 2012 Integration Services
Progent's Microsoft-certified Windows Server 2012 R2 support experts can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support, team, create an enterprise-wide security plan, automate IT management, help with creating applications, and build and test a DR/BC plan. If you are considering migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to assess the value of Windows Server 2016 for your business and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.

Get in Touch with a Progent Computer Consultant
To see how you can access a Progent network support expert for remote or onsite assistance in , call 1-800-993-9400 or go to Online Network Help.

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