Overview of Progent's Support Expertise for BlackBerry Technology
RIM BlackBerry Consulting and Integration HelpMobile access to messages, address books, calendars, and the web is a vital feature of IT networks for businesses of any type. BlackBerry handhelds are some of the most powerful solutions for maintaining location-independent communications. But the infrastructure needed to accommodate RIM BlackBerry handhelds has grown significantly more sophisticated as the pressure non-stop operation and and air-tight security has heightened. Progent's RIM qualified consultants focus in delivering small companies enterprise-class network expertise and technical services that are economical and efficient.

As a Microsoft Gold certified Partner with years of background working with Exchange, Progent can give you access to broad expertise for integrating BlackBerry and Microsoft products by delivering support services such as Exchange 2010 support and by offering complementary services like Lync Server integration and MS Office Communications Server support to help control IM and Presence. Progent's MS SQL 2016 consultants and Microsoft SQL Server 2014 consultants can configure and troubleshoot your SQL database system to operate optimally with BES Server, and Progent's Microsoft System Center Data Protection Manager specialists can help your company to design archiving and restore procedures to guard your messaging data and minimize productivity disruption in the event of a breakdown of your messaging system.

Progent also maintains one of the country's largest teams of Cisco qualified CCIE network consultants who are accessible online to offer advanced support for designing and repairing your IT network infrastructure so that it accommodates your BlackBerry solution with enterprise levels of resilience, expandability, protection, and maintainability. Cisco Certified Internetwork Experts are recognized network professionals who are awarded this prestigious status only as a result of intense examination by Cisco. CCIEs are able to resolve even the most complicated problems associated with network planning, configuration, troubleshooting, and support.

BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications like schedules, address books, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email as well as to IM-capable software through Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified consultants can help you design, implement, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and physical components match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security specialists to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Help from a BlackBerry-Certified Professional
To get in touch with Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.
















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