Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular solutions for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent offers Akron, Ohio businesses support from BlackBerry-qualified experts who can help organizations to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server gives businesses a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications such a calendars, address books, tasks, IM, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to IM-aware applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can show you how to plan, implement, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

Professional RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver prompt technical help to companies in the Akron area or anywhere in the state of Ohio. Progent's experienced online technical support experts have helped businesses resolve network issues and reduce support costs in every state in the United States and established a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent offers remote consulting support for a broad array of issues associated with RIM BlackBerry products including synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to perform common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can in addition assist you to resolve a wide range of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses at a minimum and, by solving problems quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements assessment, system design, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management approach and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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