Cisco Certified Phone-based Network Support Services for Akron Small Company IT Networks
For small offices and startups in Akron or throughout the state of Ohio, Progent offers easy, quick, and economical contact with Cisco CCIE-qualified engineers. CCIEs are top-level network experts who achieve this elite recognition only after strenuous testing overseen by Cisco. CCIE-qualified engineers can handle the most complex issues associated with network interfacing, troubleshooting, and configuration. Progent’s CCIEs operate closely with Cisco's internal engineers in identifying anomalies with IOS utilities and coming up with temporary alternatives or obtaining software patches to correct problems. A Cisco-qualified CCIE can pinpoint the origin of network problems whether from network appliances or software.
Progent offers fast access to a CCIE specialist by phone so that you can obtain emergency assistance for complex network problems that are affecting business productivity but are beyond the scope of your ordinary IT support resources. Progent's Cisco CCIE-certified support professionals can access your system via state-of-the-art remote connectivity tools that allow them to perform rapid and cost-effective diagnosis and repair of critical network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big enterprises or national Internet providers, and consequently their services are not easily available to the general public. Progent is among the few service organizations that makes CCIEs available to help small and mid-size companies. In addition, Progent can provide fast access to a CCIE by telephone so that you can receive immediate support for complex network problems that are reducing business productivity.
To find out how to talk to a Progent CCIE for immediate help with your network, visit Progent's Urgent Support.
As a certified partner for Cisco and maintaining among the largest teams of Cisco-certified CCIE experts of any independent consulting company, Progent offers unbeatable skill in finding connectivity solutions based on Cisco technology. Since Progent is also a Microsoft Gold Partner and offers expert application help for a broad array of business applications, Progent can deliver comprehensive IT solutions that maximize the business value of your network.CCIEs represent an exceptional value because their deep experience allows them to fix the most intractable problems quickly. In typical instances, less seasoned consultants can struggle with identical problems for hours or even days. Most Progent's Cisco-certified CCIEs are not only experienced with Cisco products, but have a variety of advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or GIAC. This allows Progent to offer comprehensive solutions that incorporate a wide array of IT products without incurring needless expenses and time penalties orchestrating too many consultants.
To see more details about Progent's engineering help for Cisco solutions, select a subject:
How Does Our Akron Business Start Receiving Online Cisco Certified Computer Support from Progent?
To get started with Progent's phone support for Akron or to find out more about Progent's phone support options, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have an urgent need for network support, go to Immediate Emergency Support.
Other Support Expertise Available from Progent
Progent's core consulting services include system integration, MS Exchange Server consulting, corporate security design, desktop support, and Help Desk outsourcing services. Progent's Experts Team offers world-class consulting expertise in critical business applications. Help available from the Application Experts Group includes:
By providing a full service centralized source for IT generalists and application experts, Progent is able to deliver timely, affordable, and comprehensive information technology solutions that address the unique needs of companies in Akron or anywhere in the state of Ohio.
Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows users.
Microsoft WSUS allows network managers to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Progent's Microsoft-certified experts can show you how to rationalize the business case for implementing Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your application, offer setup and integration expertise, help you to install MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint 2007, design a company-wide security plan that includes portal solutions, and deliver maintenance and Help Desk support.
Progent is one of the most qualified network support companies in Northern California for creating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
MOM is a powerful server management solution that helps network managers to be more proactive with critical IT trouble spots by alerting them when potential problems require action according to an extensive record of known problems. MOM conserves management time by putting aside inconsequential event information that is not indicative of serious problems. Progent's trained MOM consultants can help you to select relevant Microsoft Operations Manager components, install and integrate Microsoft Operations Manager, and create custom rules, VBasic scripts, reports, and alerts for your company.
Progent’s Microsoft certified experts offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important applications quickly and automatically to specified users, lower software costs and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of vulnerability and by installing targeted updates, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
The server cluster technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically re-engineered to simplify the installation, setup, and management of clusters that offer greater levels of system dependability, security, performance, and flexibility. New or enhanced features include automated cluster Validation, easier configuration and deployment, unified cluster management, redesigned cluster architecture for maximum availability, hardened protection and quorum models, fewer failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you evaluate the business benefits of Windows clustering, plan and implement an installation, train your network support personnel to manage your failover clusters, deliver ongoing consulting and support services, and produce and test a disaster recovery plan.
Progent can supply small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy sensible technology to enhance business operations so they align better with your business goals. Your company can develop and implement a well conceived IT plan without absorbing the expense of a full-time senior IT executive.
Progent's Microsoft-certified experts have 18 years of experience providing e-mail, electronic messaging and email/telephony combination solutions for Bay Area companies. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2003 or Exchange Server 2000. Progent also provides Windows XP and Vista desktop Microsoft Mail consulting for Exchange and Outlook and can help you set up Microsoft Outlook 2003, Outlook 2000, Outlook XP, and Outlook Web Access. For email virus protection and spam blocking, Progent offers expertise with Postini managed services and Trend Micro Scanmail. Progent is a Postini Managed Service Provider (Postini MSP). As a Postini aggregator, Progent can help small companies take advantage of Postini’s advanced spam filter solutions.
Progent's Microsoft-certified consulting staff can provide network help and information technology consulting services for Microsoft Operations Manager and for the growing line of Application Management Packs that bring the power of MOM to a broad range of vital services. Progent offers consulting for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to give small to mid-size information networks maximum reliability, protection and performance. Progent can show you how to take full advantage of MOM by performing needs assessment, installation, setup, customization, technical support, Help Desk support, security consulting, and management. With more than five years of background working with the NetIQ technology upon which Microsoft Operations Manager is built, Progent's IT consulting experts can offer small companies world-class support for MOM.
Progent provides IT support for medium size businesses with 50 to 250 system clients. The medium size company or work group has typically been an underserved segment of the market for network consulting expertise. The overhead and support delivery practices of large outside service firms make them excessively costly for the typical small business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT network whose advanced technology and capability are often comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 server monitoring, significantly reduces the network maintenance costs of an SMB while offering the mid-size company with enterprise-level support from certified, world-class experts with background in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support appropriate by a mid-size office without budgeting enterprise prices, contact Progent.
If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services free your organization from over-reliance on single freelance service provider while giving you cost-effective and dependable access to high-quality network support. By providing IT support service when you require it, providing advanced knowledge for critical technologies, offering unique support such as automated server monitoring, and charging only for services you use, Progent offers you an economical way for optimizing the productivity of your small business network. Progent is the intelligent way for small organizations to build and maintain a reliable and secure information system and to benefit from quick access to the experienced support typically available only to enterprises who are able to support a sizeable in-house IT organization.
Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or local service organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation sent by each consultant to every client. The discipline of documenting and archiving support activity results in more effective service and eliminates a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
