Expert Cisco Phone-based Computer Support Services for Albuquerque Small Business IT Networks
For small businesses and new businesses in Albuquerque or anywhere in the state of New Mexico, Progent offers convenient, fast, and economical access to Cisco CCIE-certified engineers. CCIEs are top-level network professionals who achieve this prestigious recognition only after rigorous examinations overseen by Cisco. CCIEs can handle the most complicated problems surrounding network integration, troubleshooting, and configuration. Progent’s CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing anomalies with IOS utilities and developing workarounds or obtaining software patches to correct problems. A Cisco certified CCIE can pinpoint the source of computer network problems whether from hardware or applications.
Progent offers fast access to a CCIE expert by phone so your company has the opportunity to receive emergency help for complex network problems that are impacting your business but are outside the scope of your local IT support resources. Progent's Cisco CCIE-certified network experts can access your network via state-of-the-art remote connectivity tools that allow them to perform fast and economical diagnosis and remediation of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and consequently their services are not easily accessible to the general public. Progent is one of the few consulting firms to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick access to a CCIE remotely so you can get timely support for complex network issues that are hurting business productivity.
To find out how to contact a Progent CCIE for timely help with your network, go to Urgent Support.
As a certified partner for Cisco and maintaining among the largest teams of Cisco-certified CCIE consultants of any independent consulting company, Progent can provide unbeatable skill in delivering network infrastructure solutions based on Cisco technology. Because Progent is also a Microsoft Gold Partner and offers expert application support for a broad array of popular applications, Progent can deliver comprehensive information technology solutions that optimize the business value of your network.CCIEs represent an exceptional value since their deep experience enables them to fix the most intractable problems rapidly. In typical instances, less seasoned engineers can struggle with the same tasks for many hours or days. The majority of Progent's CCIEs are not only expert at Cisco networking solutions, but have multiple advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISM. This allows Progent to offer complete services that address a broad range of IT products without incurring extra expenses and delays orchestrating too many specialists.
To see additional details concerning Progent's professional expertise for Cisco solutions, choose a subject:
How Does My Albuquerque Business Start Getting Online Cisco Network Support from Progent?
To get started with Progent's remote support for Albuquerque or to find out more about Progent's phone support programs, call Progent at 888-412-5546 or send email to information@progent.com. If you have an emergency requirement for IT help, visit Immediate Emergency Support.
Other Support Expertise Available from Progent
Progent's core support offerings include system integration, MS Exchange expertise, network security planning, desktop help, and Help Desk outsourcing support. Progent's Application Experts Team can provide world-class consulting expertise in critical business applications. Help offered by the Application Experts Group includes:
By providing a full service centralized resource for network generalists and specialists, Progent is able to deliver fast, cost-effective, and comprehensive IT solutions that match the special requirements of companies in Albuquerque or anywhere in the state of New Mexico.
Progent provides technical support for medium size companies who have 50 to 250 network users. The medium size business or work group has typically been an underserved segment of the market for network consulting services. The overhead and service access models of large outside support organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to support an information system whose complexity and capability are frequently comparable to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive server monitoring, significantly lowers the network support expenses of an SMB while providing the mid-size organization with big-company service from professional, world-class consultants knowledgeable in a broad range of midsized business network solutions. If your medium size company or small business is looking for the quality of network support needed for a mid-size office without paying enterprise prices, call Progent.
Progent's Microsoft certified Consultants offer three service programs to help mid-size and large organizations create a cost-effective and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the numerous high-quality Help Desk software packages on the market and determine what packages might be excessively expensive, lack key features, or align poorly with your organization's business goals. Progent also provides temporary staffing for businesses who need to reinforce their internal Help Desk team for special tasks or to fill in for absent or incapacitated workers.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Even if your company has a minimal network services group and a limited IT budget, your information network can still feature the same high availability and responsiveness that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the latest system management software for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical business applications and servers operating. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and program monitoring to cut service expenses, fix trouble spots quickly, and prepare for issues before they impact system productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to perform comprehensive process management. Progent supports MOM 2000 and Microsoft Operations Manager 2005 to offer small business systems enterprise-class availability, protection and capacity.
Progent can supply small businesses in the San Francisco Bay Area and select locations across the U.S. with an expert with knowledge of the new improvements in MS Word 2007 and 2003. A consultant from Progent's Experts Team can show you how to integrate MS Word's powerful components into the operations of your organization, help with creating templates and writing time-saving macros, or provide 1-on-1 education to keep your business current on Microsoft Word 2007 and 2003. Progent's engineers can help your organization build and manage a secure, reliable network and communications infrastructure to support your MS Word applications.
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent faces little competition. Medium-size companies who work with familiar independent service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more robust, secure, and efficient.
Progent's Apple Mac support engineers can assist you with a wide array of network infrastructure areas including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a system infrastructure that is robust, safe, efficient and aligned with your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and transmit messages, search the GAL, copy addresses, sync up calendars, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage training.
If your business runs a Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a broad array of security topics such as security administration procedures, security architecture and strategies, access control systems and methodology, applications development security, operations security, hardware security, communications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of knowledge that information security managers are expected to possess. These accreditations provide IT management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer effective security management and engineering help.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and migration strategies, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to use new administration utilities, and deliver ongoing consulting and technical support via low-cost options including Help Desk service and remote technical support.
Progent's Cisco-authorized network consultants can help you design an affordable, 24x7 Internet configuration architecture that can achieve 24x7 Internet connectivity via a broad range of fault tolerant Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the latest technology for fault tolerant Internet access to build an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.
The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2003 requires a computer consultant with real-world experience designing and integrating seamless, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than a decade of experience supporting computer networks founded on Microsoft products. This experience assures you results in deploying, administering, and troubleshooting IT solutions that include the Microsoft SBS 2003 suite of servers and applications.
