Remote Security Support and Compliance Audting for Albuquerque Small Company Networks
For urgent assistance with network security problems, small companies in Albuquerque, NM, can find expert troubleshooting online from Progent's security professionals. Progent's remote support staff is ready on a 24x7 basis to offer fast and economical assistance with security emergencies that are impacting the productivity of your information system. Progent's accredited engineers are certified to support systems based on Windows, Linux, Mac OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad array of consulting services encompasses firewall technology, email security, secure system design, and data recovery. Progent's support staff has been awarded the world's top security certifications including Certified Information Security Manager and Information System Security Architecture Professional (ISSAP).
Progent offers online security help on a by-the-minute model without minimum minutes and no extra fees for sign-up or after hours service. By billing per minute and by providing world-class support, Progent's pricing policy keeps costs low and eliminates situations where simple solutions turn into major expenses.
We've Been Hacked: What Should We Do Now?
If you are now fighting a security crisis, refer to Progent's Emergency Online Computer Support to learn how to receive fast help.
For organizations that have planned carefully for a security breech, the step-by-step incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a serious security attack.
Overview of Small Business Security Expertise
Coordinating network protection plus planning for restoring critical information and functions after an attack demands an on-going program that entails a variety of tools and processes. Progent's certified professionals can assist your business at whatever level in your efforts to secure your information network, from security audits to creating a comprehensive security program. Key technologies covered by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Filtering of Email-Based Spam and Viruses.
Planning and Implementing Secure Networks
Every organization should have a carefully considered security strategy that incorporates both proactive and responsive steps. The pre-attack strategy is a collection of precautions that works to minimize security holes. The post-attack strategy defines activities to help security staff to assess the damage caused by an attack, repair the damage, record the event, and restore network functions as soon as possible. Progent can show you how to incorporate security into your business operations. Progent can set up scanning utilities, define and build a secure computer architecture, and recommend processes and policies that will optimize the safety of your network. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite connectivity to email and data, and install an effective virtual private network.
If you are looking for an economical way for jobbing out your network security management, Progent's 24x7 Monitoring Packages feature automated remote server monitoring and fast response to problems.
Data Restoration and Failure Analysis
Progent provides expertise in restoring systems and devices that have been compromised, are suspect, or have stopped working because of a security attack. Progent can help evaluate the losses resulting from the breach, return your company to normal business operations, and retrieve information compromised owing to the assault. Progent's certified engineers can also perform a thorough failure evaluation by examining activity logs and using other advanced assessment tools. Progent's experience with security consulting reduces your off-air time and allows Progent to recommend efficient ways to avoid or mitigate future attacks.
Backup and Recovery Planning Powered by Data Protection Manager (DPM)
Data Protection Manager is a revolutionary backup and restore technology based on fast disk systems to maximize availability, throughput, and manageability. Progent's expert Data Protection Manager (DPM) support professionals can assist you to create a practical disaster recovery strategy, design a cost-effective fault-tolerant IT infrastructure, configure a Microsoft Data Protection Manager-based backup and restore system, thoroughly validate your DPM system, educate your administrative personnel or regular service providers how to manage Microsoft DPM, or provide complete IT outsourcing services including off-site hosting of Data Protection Manager machines in Progent's data center facility. To find out more, visit Microsoft DPM Consulting and Support Services.
Outsourced Spam Blocking
Progent has partnered with Postini to offer small businesses E-Mail Guard, a managed service that blocks spam and e-mail threats before they are able to breach your corporate firewall. Get more details concerning E-Mail Guard Outsourced Spam Blocking.
Specialized Security Expertise Available from Progent
Progent's veteran engineers offer unique expertise in vital areas of IT security including:
Security Vulnerability Audits and Compliance Testing
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network scans to uncover possible security holes. Progent has broad experience with these and similar tools and can help your company to analyze audit results and react efficiently. Progent's certified security consultants also provide web application validation and can perform thorough evaluation of corporate-wide security to assess your organization's compliance with key worldwide security specifications such as HIPPA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering fixed wireless appliances as well as mobile devices. Read more details about Progent's Vulnerability Evaluation and Compliance Assessment.
Setting up MS ISA Server Microsoft Internet Security and Acceleration (ISA) Server provides policy-based protection, enhanced performance, and simple management of complex networks by incorporating both an advanced firewall and a Web acceleration mechanism coordinated with Microsoft's MS Windows 2003 Server platform. The ISA Server firewall delivers extensive security filtering, management of connectivity rights, and traffic routing. The cache enhances system throughput by storing frequently accessed Web data.
Cisco PIX and ASA Firewall Consulting
Progent can offer the services of a Cisco CCIE engineer or Cisco Certified Network Professional (CCNP) to help you to select, configure, and manage Cisco PIX Firewalls and ASA Firewalls. Learn additional information concerning Cisco PIX Firewall and ASA Firewall Consulting.
Cisco Security, VPN and Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth consulting services for Cisco's complete family of security and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points and bridges, and Catalyst Series switches. Get more details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Support.
Additional Firewall and VPN Technologies
In addition to supporting a wide array of security solutions from Microsoft and Cisco Systems, Progent can provide small companies expert engineering services for technologies from other important firewall and VPN suppliers such as:
Stealth Intrusion Checking Consulting
Stealth intrusion testing is a valuable method for helping businesses to understand how exposed their networks are to real-world attacks by revealing how well network security processes and technologies stand up to authorized but unannounced penetration efforts launched by seasoned security engineers using advanced intrusion methods. Learn the details about Progent's Penetration Testing Services.
CISM Security Support Services
Certified Information Security Manager (CISM) defines the fundamental skills and worldwide standards of service that information security managers are required to achieve. It offers business management the confidence that those who have earned their certification have the experience and skill to provide efficient security administration and consulting support. Progent can provide a CISM expert to help your organization in vital security areas such as information security governance, vulnerability management, data protection process control, and incident response management.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP certification through demonstrated experience, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration practices, security architecture and test systems, access control systems, software development security, business processes security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Information Systems Security Architecture Professionals Consulting Services for Protected System Architecture
Progent's ISSAP qualified security experts are experts who have earned ISSAP status after rigorous examination and significant hands-on work with network security design. ISSAP consultants have in-depth understanding of access control mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-qualified security consultants can assist your business with all phases of architecture security.
Certified Information Systems Auditor Professional Expertise
The CISA accreditation is a globally recognized qualification that signifies mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo an extensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-certified security consultant able to help businesses in the fields of information systems audit services, information technology enforcement, network assets and architecture planned useful life, IT support, protecting information assets, and business continuity preparedness.
GIAC (Global Information Assurance Certification) Consulting Expertise
Global Information Assurance Certification was founded in 1999 to certify the knowledge of IT security experts. GIAC's goal is to make sure that a certified security consultant possesses the knowledge needed to deliver services in critical areas of network, information, and application software security. GIAC accreditations are recognized by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent offers the assistance of certified consultants for any of the security services addressed under GIAC certification programs including assessing security systems, incident handling, intrusion detection, and web-based services security.
Contact Progent for Computer Security Support
If your company is situated in Albuquerque or elsewhere in the state of New Mexico and you want security expertise, telephone Progent at 800-993-9400 or email security-help@progent.com.
Progent has created a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by every consultant to every customer. The practice of detailing and archiving support records results in more efficient support and avoids a slew of common misfortunes such as when a service customer is effectively held captive to a consultant who won’t release vital service information.
Progent’s experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform,minimizing possible OS-specific security holes. PIX firewalls offer a variety of seamless security and networking services, including cutting edge application-aware firewall services, Voice over IP and multimedia security, site-to-site and mobile access IPSec VPN communication, smart networking services, and comprehensive administrative solutions. Cisco's ASA 5500 Series of Firewalls utilize engineering developed for security appliances from the Cisco PIX 500 product line. Progent’s network security consultants can help you select and deploy any PIX 500 or ASA 5500 Series security appliances such as the PIX 515E Firewall, the PIX 525, and the ASA 5540 Firewall.
Broadwing Communications is the first carrier to complete an all-optically switched network offering low latency and maximum performance. Broadwing Communications offers a rich range of data transports including Broadwing T1, Bonded T1, DS3, DSL, Frame Relay over DSL, and ATM. Broadwing Communications also provides VoIP service as well as switched and dedicated voice long distance. Progent has an agency agreement with Broadwing Communications and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you incorporate Broadwing carrier services to create an enterprise-class, integrated communications network on a down-to-earth budget.
Progent's E-Mail Guard is built on Postini's managed services, which utilize patented pass-through technology rather than the store-and-forward method for protect you from spamming, e-mail viruses, DHA attacks, and Denial of Service Attacks. Under Postini's system, email bound for your email server is processed on the fly at Postini's protected data center. Postini’s Connection Manager technology uses heuristic rules analysis to identify behavior profiles common to Directory Harvest Attacks and instantly filters DHA messages. Postini's Content Filter then separates spam and viruses from benign e-mail using a memory-resident process that requires only milliseconds.
If your company computer system mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your OS platforms to coexist for simple administration, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's Solaris and MS Windows integration assistance offerings include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and troubleshooting, in-person technical support, and help desk outsourcing.
Progent's Microsoft-certified support staff can provide computer troubleshooting and IT expertise for Microsoft Operations Manager and for the growing line of Application Management Packs that extend the power of MOM to a broad array of business-critical services. Progent offers consulting for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to give small to mid-size business networks ultra-high reliability, security and performance. Progent can help you benefit from Microsoft Operations Manager by providing needs analysis, installation, setup, special programming, technical support, Help Desk services, security planning, and administration. With more than five years of background working with the NetIQ technology upon which Microsoft Operations Manager is based, Progent's IT consulting professionals can provide small businesses enterprise-class expertise with MOM.
Progent offers a variety of data communications packages from top carriers such as AT&T, Broadwing, and NextWeb. Data transport services offered through Progent include Dial-up, DSL, Frame Relay over DSL, T1, ATM, Private Line, plus stationary and moving wireless. Progent can help you with all aspects of designing and integrating a cohesive data transport solution that maximizes the productivity of your IT network. Progent can also offer consulting and support services ranging from system troubleshooting to full IT outsourcing to ensure that your data communications architecture can succeed.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while enabling increased efficiency by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 helps protect business applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to plan, deploy, configure, and support ISA Server 2006 on your system so your business benefits from a smart and economical combination of security, productivity, and speed.
If your company computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to run side by side for simple management, seamless information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX and MS Windows coexistence support offerings feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical help and repair, in-person technical support, and help desk call center services.
Progent's Virtual Help Desk Call Center services are an integrated extension of your internal IT support staff. Virtual Help Desk can include high-end call center services such as a dedicated telephone number with customer-specific greeting. Progent can also rout calls automatically to staff technicians who are specially set up and trained to handle your needs. Also, Progent's Help Desk Call Center staff can use trouble tickets from any client trouble ticket system for smooth integration with your in-house support services group. Advantages of Progent's Virtual Computer Support Help Desk services include professional Microsoft Help Desk expertise the moment you call, transparent expansion of your in-house resources, comprehensive help for critical client issues, and by-the-minute billing.
For small organizations considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
Progent's certified ISA Server consultants have long experience developing Microsoft ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent is one of the most expert network consulting companies in the San Francisco Bay Area for integrating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
