Los Angeles/Orange County, CA Metro Area Contact Information:

City Street Address Contact Information
Los Angeles, CA 445 S. Figueroa Street
Suite 3100
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Long Beach, CA 111 West Ocean Blvd.
Suite 400
Long Beach, California, 90802
Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 562-583-3336

Link: Anaheim Network Support Services

Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most popular products for achieving location-independent connectivity to messaging, calendars, web applications, and other critical business data. Progent offers Anaheim, California companies the services of BlackBerry-qualified professionals who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the complexity of small company networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, offering a centralized platform for handling key jobs such as smartphone installation, updates, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry BES Server Integration Assistance

BlackBerry BES Server features a variety of data protection options starting with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting levels of security to match the special needs of your mobile environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security functions and enable them remotely. Examples of these wirelessly configurable security settings include:

  • Lock down a BlackBerry device
  • Erase information from a missing BlackBerry device
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BES Server also offers flexibility in determining ways to prevent mobile users from loading or running unsafe or prohibited software. Progent can help you to choose blocking techniques like:

  • List precisely which applications are allowed on the device
  • Prevent third-party applications from using persistent memory on the BlackBerry device
  • Determine which functions third-party programs can access on the device
  • Limit the types of access third-party software running on the BlackBerry device can initialize
  • Prevent all third-party software from being loaded or executed on the smartphone

Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to deliver prompt assistance to businesses in the Anaheim region or anywhere in the state of California. Progent's experienced online consulting experts have helped IT organizations solve computer problems and cut support costs in every state in the United States and established a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a wide selection of issues associated with RIM BlackBerry software and devices including synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, control Exchange Server data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, system design, installation strategy and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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