Los Angeles/Orange County, CA Metro Area Contact Information:

City Street Address Contact Information
Los Angeles, CA 445 S. Figueroa Street
Suite 3100
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Long Beach, CA 111 West Ocean Blvd.
Suite 400
Long Beach, California, 90802
Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 562-583-3336

Link: Anaheim Network Support Services

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for achieving mobile connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Anaheim, California companies support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a modern mobile solution.

As the sophistication of small business IT technology has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often resort to outside support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

Consulting Expertise for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, Domino, or Groupwise users to send and receive messages that stay encrypted during transit to ensure maximum data protection. BES Server also streamlines a wide selection of crucial management jobs ranging from BlackBerry setup and updates to wireless security and fault tolerance.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified engineers can assist you to utilize BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user and group configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-certified engineers can also help you to utilize BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and support BES Server's high-availability infrastructure using virtualization
  • Deploy BlackBerry devices wirelessly
  • Set custom management roles
  • Monitor and analyze the overall health of your BlackBerry system

Professional RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide expert assistance to businesses in the Anaheim region or anywhere in the state of California. Progent's experienced online consulting experts have helped IT organizations resolve computer problems and cut support expenses in every state in the country and established a substantial following of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide remote consulting support for a wide array of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition assist your business to resolve a broad range of problems associated with synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.

As a leader in providing nationwide online help for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs low and, by solving issues quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration model and physical components match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.
















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