Urgent Online Consulting for Anaheim UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies located in Anaheim or anywhere in California, Progent offers support for computer systems powered by UNIX or Linux or for networks that feature a combination of UNIX-family systems and Microsoft platforms. Progent has delivered online troubleshooting to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for complex connectivity issues, as well as the assistance of CISA and CISSP-accredited security engineers to help with advanced security design and disaster recovery planning.

Progent's online support engineers offer exceptional leverage because they have the real-world experience and the sophisticated technology to resolve the majority of information system issues quickly. This reduces direct costs since solutions take up a smaller number of chargeable minutes. Remote help also eliminates the cost of sending an engineer to your location. Your organization benefits even more with incidental costs by reducing or eliminating network outages and related costs due to business discontinuity, upset clients, idle workers, and distracted executives.

Progent's pricing policy for remote support is structured to maximize the impact of your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you pay only for the support that you actually get. Unlike typical remote service firms, Progent requires no initialization charge or minimum payments. Progent's one-minute granularity and clean model for pricing prevent situations where fast solutions somehow end up as substantial bills. Progent's skill at solving problems quickly translates into your company conserving cash.

Progent's Remote Technical Support Tools
Over time, Progent has fine tuned a set of customized tools and field-tested methodologies which permit the highest degree of effectiveness for online help and repair for small and midsize company IT networks. Progent provides safe VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity allows the staff of Progent's Technical Response Center to access your computer system without violating network security.

Progent's highly evolved customer support database system includes extensive histories of all service that Progent's clients have been provided. Progent's team service personnel have access to the specifics of assistance delivered to each customer by every engineer. This archive of problems and fixes is structured as a quickly retrievable support database that allows Progent's online technical experts to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves over time. Progent's high-level accreditations and formal relationships with key technology companies including Cisco and Microsoft make available other vast support knowledge bases and allow priority response from manufacturers' in-house product engineers with the result that Progent's remote consulting specialists are able to come up with optimal resolutions promptly.

Initiate Online UNIX, Linux, Sun Solaris, or Mac OS X Technical Support from Progent
To access Progent's remote services in Anaheim or anywhere in California or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for IT help, go to Immediate Urgent Support.

Online Support Services Provided by Progent
Progent's online network support engineers offer credentials in an extensive set of disciplines. This broad scope of IT skills enables Progent's engineers to tackle virtually any emergency likely to crop up in a small business information system. Certificates awarded to Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.

To help companies with mixed-OS environments, Progent also provides the support of consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers.

Remote services Offered by Progent to clients in Anaheim and anywhere in the state of California include:

  • UNIX/Linux, Sun Solaris, and Apple Mac OS X Expertise
    Progent's UNIX, Linux, Solaris, and Mac OS X remote support services cover a wide spectrum of computer technology including network architecture, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server economization and simplified administration, and migration from older systems to the latest Microsoft Windows or Linux-powered solutions. Progent's group-based approach to solving technical problems promotes quick escalation, if necessary, to consultants with appropriate expertise to tackle complex scenarios. This expedites solutions of critical problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer emergency online assistance for troubleshooting problems within UNIX/Linux networks powered by popular derivatives of UNIX including:

    Major Linux versions for which Progent can provide expert support include:

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco Engineers for Anaheim, CaliforniaThe Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for network consultants, and indicates an individual's network technology skills at the master level. Cisco qualified CCIEs can handle even the most stubborn problems encountered in network planning, integration, administration, security, and problem solving. CCIEs work closely with Cisco's internal product support engineers in analyzing problems with IOS network administration tools and coming up with workarounds or locating program updates. CCIEs represent an exceptional cost-effectiveness since their broad expertise permits them to find solutions for even the most difficult problems quickly. In typical cases, less seasoned consultants can wrestle for hours or days with identical problems that a Cisco CCIE can fix in a few minutes. Few consulting firms make Cisco CCIEs available to support small and mid-size businesses. Progent offers quick phone access to a Cisco CCIE so you can get urgent help for serious network issues that are crippling business efficiency but are not within the comfort zone of your regular network support group or consultant. Progent's Cisco CCIE support experts can interface to your network by means of sophisticated on-line support technology in order to perform quick, secure, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's top-selling selection of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.

  • Certified Windows Expertise
    MS Windows Support for Anaheim, CaliforniaProgent's Microsoft-qualified online support professionals offer network problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of support professionals who can assist you with a wide variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint Server 2013 design, Skype for Business planning and deployment consulting, Microsoft Lync Server management and Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent in addition offers a wide array of online desktop support including Windows 7 migration, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Qualified Network Security Professionals
    CISSP Certified Network Security Consultants for Anaheim, CaliforniaProgent's qualified CISSP, ISSAP, and CISM network security engineers offer a range of security services to bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against attacks or help your company to clean up quickly after a damaging penetration. Security consulting services available from Progent include: in depth network security analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Nikto; quick recovery from virus and worm assaults; configuring firewalls; designing secure mechanisms for off-site and mobile connectivity; guarding your email system from viruses, spam and DHA attacks; and initiating round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote consulting services to help companies of any size connect their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine physical IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration services such as Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Additional Consulting Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for contract IT projects that small businesses often need. Billing rates for ongoing development or consulting projects are determined according to the qualifications of the consultants required. Progent's experience with these important fields of information technology enables customers to execute critical projects economically and on schedule. Progent's project-based online consulting solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center service offerings for small companies with networks based on UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing services are a convenient solution for smaller businesses who lack the budget to support an in-house Help Desk Call Center but who want quick communication with an efficient Call Center with professional telephone assistance plus the technical depth to escalate complex tasks to high-level consultants.

    Progentís Virtual Help Desk is designed for larger companies and operates as a transparent reinforcement of your existing Helpdesk resources. Progent's Virtual Help Desk can operate as an escalation alternative to resolve the toughest technical challenges, or be ready in those situations when your regular service providers are too busy.

    Progent's Help Desk consulting services can aid you in building an effective new Help Desk or improving your existing one, evaluating or modifying Help Desk software to address the special needs of your corporation, or adding temporary phone support staff to work with your internal Help Desk team to deal with high-demand situations like software migrations, mass updates, or rolling out new business software.

    Progent's Help Desk team of veteran information technology experts gives your customers in Anaheim or anywhere in the state of California immediate access to a large technical support resource with substantial experience delivering phone consulting and online diagnostics for computer environments that incorporate UNIX/Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk perception as a crucial contributor to company efficiency, and Progent's aim is to resolve instead of just document technical problems.

  • Applications Services: Education, Development, and Problem Solving
    Progent's Applications Consulting Team can supply remote advanced consulting expertise and education in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, custom development, and education for Microsoft business applications such as Microsoft CRM, Microsoft Project, Word, and MS Office Excel. For additional information concerning Progent's consulting, custom programming, and training offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac professionals can support the imaginative elements of Mac environments by offering remote help services and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Mac creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with special procedures like capturing or digitizing audio/video or configuring an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent offers companies in Anaheim, or anywhere in the state of California, online network and server monitoring services centered around MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your business so your network maintenance is proactive and automated. By detecting potential trouble spots before they cause network outages, remote monitoring can ward off disruptive and expensive information system crises. Progent can also assist with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Mac OS X environments, Microsoft networks, or networks that incorporate a combination of OS platforms.

How Your Anaheim Business Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency online help with UNIX, Linux, Solaris, or Mac OS X computer systems, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or visit Contact Progent.

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