Urgent Remote Consulting for Anaheim UNIX, Linux, or Sun Solaris NetworksFor small companies located in Anaheim or anywhere in the state of California, Progent provides support for computer systems based on UNIX, Linux, Sun Solaris, or Mac OS X or for networks that feature a combination of UNIX-family systems and Microsoft platforms. Progent has delivered online support to businesses in every state in the United States. (See Progent's customer recommendations). Progent also can furnish the expertise of Cisco CCIE engineers for complex infrastructure problems, plus the services of CISA and CISM-accredited security consultants to handle advanced security architecture and business continuity preparedness.

Progent's remote support engineers represent exceptional value because they have the practical experience and the advanced technology to resolve the majority of network problems rapidly. This reduces direct expenses since solutions accumulate a smaller number of billable consulting minutes. Remote support also avoids the cost of sending a consultant to your location. Your company saves additionally with incidental expenses by minimizing or eliminating system downtime and associated costs due to business discontinuity, disgruntled clients, unproductive workers, and distracted management.

Progent's billing policy for online help is designed to get the most out of your network support dollar. Progent charges by the minute for phone assistance, so you are billed just for the support that you receive. In contrast to many remote service firms, Progent asks for no service activation surcharge or minimum fees. Progent's per-minute granularity and simple model for billing prevent situations where quick fixes manage to end up as major tabs. Progent's penchant for disposing of technical issues efficiently translates into your business conserving cash.

Progent's Remote Technical Support Technologies
Over time, Progent has refined a collection of optimized tools and field-proven methodologies which promote the maximum degree of efficiency for online consulting and repair for small company IT systems. Progent offers protected VPN support for gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access permits the consultants of Progent's remote service group to access your system without violating system security.

Progent's sophisticated customer support database system includes extensive records for the support that Progent's clients have received. Progent's staff consultants have the benefit of the records of all help rendered to every customer by every Progent engineer. This database of problems and responses is stored as a readily accessible internal knowledge base that enables Progent's remote technical engineers to communicate their experiences company-wide to make sure that the value of Progent's technical support grows over time. Progent's high-level certifications and close relationships with key technology companies such as Cisco and Microsoft make available other vast technical knowledge bases and allow fast access to manufacturers' in-house support staff with the result that Progent's remote consulting specialists can find the most efficient solutions quickly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Mac OS X Computer Help from Progent
To access Progent's phone services in Anaheim or anywhere in California or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.

Remote Technical Support Services Offered Progent
Progent's remote network support experts offer advanced credentials in an extensive array of products and technologies. This breadth of capability allows Progent's engineers to manage practically any problem likely to take place in a small company network. Credentials awarded to Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

To help companies with mixed-OS networks, Progent also provides the support of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants.

Online services Offered by Progent to companies in Anaheim and anywhere in the state of California include:

  • UNIX/Linux, Sun Solaris, and Apple Mac OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple Mac OS X online support services cover a wide array of information technology including network infrastructure, email solutions, network and process security, UNIX and Windows coexistence, VMware technologies for server hardware economization and easy administration, and transitioning from older systems to the latest Microsoft Windows or Linux-based environments. Progent's group-oriented approach to solving technical issues enables quick escalation, when required, to engineers with task-relevant expertise to handle complex situations. This expedites solutions of urgent problems, reduces network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer urgent online assistance for analyzing problems within UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX including:

    Major Linux platforms for which Progent can provide expert support include:

  • Talk to a Cisco CCIE for Complex Network Problem Solving
    Cisco CCIE Consultants for Anaheim, CaliforniaThe Cisco CCIE certification is the highest recognition for network infrastructure professionals, and validates an individual's networking knowledge at the master level. Cisco qualified CCIEs can resolve the most difficult challenges encountered in network infrastructure planning, deployment, administration, security, and troubleshooting. Cisco qualified CCIEs work with the highest priority with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network management tools and coming up with workarounds or identifying program updates. CCIEs are an excellent value since their deep experience permits them to fix even the most difficult problems quickly. In many cases, less experienced engineers can struggle for many hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in minutes. Few support firms make CCIEs available to help small and mid-size businesses. Progent can provide quick phone contact with a Cisco authorized CCIE so you can receive timely support for serious network infrastructure issues that are lowering business efficiency but are outside the experience of your ordinary computer service providers. Progent's CCIE support experts can interface to your network by means of state-of-the-art on-line support tools to provide quick, safe, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's industry-leading selection of networking appliances such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst switches, as well as VPN solutions.

  • Authorized MS Windows Experts
    Microsoft Windows Support for Anaheim, CaliforniaProgent's Microsoft-qualified remote service experts offer computer troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support engineers who can assist you with a broad range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 development, Skype for Business Server planning and deployment support, Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server migration, SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server and Server Online training, SBS Server consulting, and Windows Essentials migration and cloud integration.

    Progent in addition offers a full array of online PC desktop consulting and support services such as Microsoft Windows 7 migration support, moving to 64-bit desktop applications, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified System Security Consultants
    CISSP Qualified System Security Experts for Anaheim, CaliforniaProgent's qualified CISSP, ISSAP, and CISM network security engineers offer a variety of security solutions to bolster the protection of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or help you to recuperate rapidly following a serious breach. Security solutions available from Progent include: thorough security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; fast recovery from virus and worm attacks; integrating firewalls; establishing safe techniques for remote and mobile access; defending your email system against viruses, spam and directory harvest attacks; and instituting round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote support to help businesses of all sizes connect their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that seamlessly combine on-premises IT assets as well as public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Additional Support Programs Available from Progent
Progent offers the skills of world-class remote consulting professionals for contract projects that small businesses often need. Billing rates for longer-term consulting projects are set based on the level of expertise of the engineers required. Progent's background in these important fields of computer technology enables clients to execute critical initiatives economically and on schedule. Progent's project-based online consulting services include:
  • Help Desk Services
    Progent's Call Center support alternatives for small and midsize companies with environments based on UNIX/Linux, Solaris, Apple Mac OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing services are ideal for smaller businesses who don't have the budget to create an internal Help Desk but who need quick access to an efficient Call Center with proficient telephone assistance plus the in-depth expertise to escalate complex trouble tickets to advanced engineers.

    Progentís Virtual Call Center is intended for bigger businesses and serves as a seamless addition to your current Help Desk team. Progent's Virtual Help Desk can operate as an escalation option for complex computer system problems, or be ready in those situations when your ordinary service providers are overwhelmed.

    Progent's Call Center consulting services can support you in building an efficient new Help Desk Call Center or improving your established organization, selecting or customizing Help Desk software products to handle the special demands of your business, or providing temporary online personnel to reinforce your existing Help Desk team to deal with demanding situations like software transitions, major upgrades, or installing brand new business software.

    Progent's Call Center staff of seasoned network professionals provides your workers in Anaheim or anywhere in the state of California rapid communication with an effective technical support resource with extensive background offering telephone-based support and remote diagnostics for networks that incorporate UNIX, Linux, Solaris, Apple Mac OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center perception as a crucial contributor to company success, and Progent's policy is to resolve rather than simply record IT issues.

  • Applications Services: Training, Custom Programming, and Integration
    Progent's Applications Experts Team provides remote professional consulting support and training in specific application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and education for popular Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and Microsoft Excel. To read more on Progent's consulting, customization, and education services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Apple Mac consultants can nurture the imaginative aspect of Apple Mac environments by offering phone-based consulting services and education in imaging, audio, and video. Progent's consultants offer help in a large selection of Apple Mac creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

    Remote Network Monitoring Services
    Progent can provide businesses in Anaheim, or anywhere in the state of California, online network monitoring support centered around MS System Center Operations Manager network monitoring and reporting, customized by Progent to fit your environment so that your computer support is proactive rather than reactive. By exposing looming issues before they result in network outages, remote monitoring can minimize disruptive and expensive service failures. Progent can also utilize network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple Mac systems, Windows systems, or environments powered by a combination of OS platforms.

How Your Anaheim Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent online help with UNIX, Linux, Sun Solaris, or Mac OS X networks, go to Progent's Emergency Online Help, phone 1-800-993-9400, or see Contact Progent.















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