Southern California Contact Information:

Southern California Onsite IT Consulting
Progent locations in Southern California

City Street Address Contact Information
Anaheim, CA 2400 East Katella
Suite 800
Anaheim, California, 92806
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverley Hills, CA 468 N Camden Dr
Beverly Hills, California, 90210
Sales Phone: 424-354-0123
Link: Los Angeles Network Support Services
Irvine, CA 2102 Business Center Dr
Irvine, California, 92612
Sales Phone: 562-583-3336

Link: Irvine Network Support Services
Long Beach, CA 3780 Kilroy Airport Way
Suite 200
Long Beach, California, 90806
Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
Los Angeles, CA 355 S Grand Ave Suite 2450
Suite 2450
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach, CA 1500 Rosecrans Ave
Suite 500
Manhattan Beach, California, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Pasadena, CA 1055 E Colorado Blvd
5th Floor
Pasadena, California, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica, CA 2425 Olympic Blvd
Suite 4000W
Santa Monica, California, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks, CA 15260 Ventura Blvd
Suite 1200
Sherman Oaks, California, 90071
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Immediate Phone Consulting for Anaheim UNIX or Linux NetworksFor small businesses in Anaheim or anywhere in the state of California, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Windows technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for complex infrastructure problems, as well as the assistance of CISA and CISSP-accredited security consultants to help with high-level security architecture and disaster recovery preparedness.

Progent's remote support engineers offer excellent value due to the fact that they are equipped with the practical background and the sophisticated technology to resolve the majority of network issues quickly. This reduces direct expenses since service calls accumulate a smaller number of billable consulting minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization benefits even more with incidental expenses by minimizing or eliminating network downtime and related costs stemming from business disruption, disgruntled clients, unproductive employees, and distracted executives.

Progent's pricing policy for remote support is structured to get the most out of your network support dollar. Progent bills per minute for phone assistance, so you are charged only for the support that you actually get. In contrast to many online support firms, Progent requires no startup surcharge or minimum job duration. Progent's one-minute billing unit and simple model for pricing prevent situations where fast fixes manage to turn into major invoices. Progent's skill at dealing with problems quickly results in your business conserving money.

Progent's Remote Service Tools
Through years of experience, Progent has developed a collection of optimized technologies and field-tested methodologies that allow the highest degree of efficiency for online engineering help and troubleshooting for small company information networks. Progent offers protected VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity allows the staff of Progent's online support team to access your network without breaching network security.

Progent's proprietary technical support reporting application maintains comprehensive histories for all service that Progent's customers have received. Progent's staff service personnel have access to the history of support delivered to each client by every consultant. This database of anomalies and resolutions is structured as a readily searchable internal knowledge base that permits Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support grows over time. Progent's high-level certifications and close associations with important vendors such as Cisco and Microsoft permit access to other extensive technical databases and permit priority response from manufacturers' in-house engineering staff with the result that Progent's remote consulting specialists are able to determine the best solutions in the least time.

Get Online UNIX, Linux, Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's remote services in Anaheim or anywhere in California or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network support, go to Immediate Urgent Support.

Online Technical Services Offered Progent
Progent's phone-based support professionals have certified skills in a comprehensive set of disciplines. This broad range of IT skills enables Progent's engineers to address almost any problem that may take place in a small business information system. Credentials awarded to Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To support customers with mixed-platform networks, Progent also provides the services of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Phone-based technical support services available from Progent to small businesses in Anaheim and throughout the state of California include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad spectrum of computer technology such as system infrastructure, email solutions, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server economization and simplified administration, and transitioning from older systems to the latest Windows or Linux-powered environments. Progent's team-oriented approach to resolving network problems promotes fast escalation, when required, to consultants with appropriate expertise to handle challenging scenarios. This expedites repair of critical problems, minimizes network downtime, and lowers support expense.

    Progent's UNIX/Linux consultants can offer urgent remote help for diagnosing anomalies within UNIX, Linux, or Solaris networks based on leading versions of UNIX including:

    Major Linux platforms for which Progent can provide expert support include:

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
    Cisco Infrastructure Consultants for Anaheim, CaliforniaThe Cisco CCIE credential is the premier accreditation for network infrastructure professionals, and certifies a consultant's technical knowledge at the master level. Cisco CCIEs know how to deal with even the most intractable issues surrounding network infrastructure planning, installation, management, protection, and repair. CCIEs work with the highest priority with Cisco's internal engineers in analyzing problems with Cisco IOS Software network management tools and coming up with workarounds or identifying software patches. Cisco CCIEs provide exceptional value since their depth of expertise enables them to fix the most complex problems quickly. In common instances, less experienced consultants can struggle for hours or days with the same tasks that a Cisco-qualified CCIE can resolve in a few minutes. Few service organizations make Cisco-qualified CCIEs accessible to help small and mid-size businesses. Progent can provide quick phone access to a Cisco CCIE so you can get immediate assistance for severe network issues that are impacting business productivity but are beyond the scope of your regular network service personnel. Progent's Cisco CCIE consultants can interface to your computer system by means of advanced remote support technology in order to perform quick, safe, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs offer expertise in the entire range of Cisco's popular selection of networking appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network products.

  • Certified Microsoft Windows Support
    Windows Support for Anaheim, CaliforniaProgent's Microsoft-qualified online service professionals can deliver computer system repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support professionals who can assist your company with a wide range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 design, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 management and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and SQL Server 2017 Linux integration support, Systems Center Operations Manager system monitoring, Project Server and Server Online planning, SBS Server support, and Windows Essentials cloud integration.

    Progent in addition offers a full range of remote PC desktop services such as Windows 7 migration support, moving to 64-bit desktop applications, configuring Office 2010, and streamlining workstation deployment.

  • CISM and CISSP Certified Network Security Professionals
    CISSP Certified Network Security Consultants for Anaheim, CaliforniaProgent's qualified CISM and CISSP network security consultants can provide a variety of security services that can improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against attacks or help your company to clean up rapidly after a damaging penetration. Security solutions offered by Progent include: comprehensive network security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; quick recovery from malicious attacks; configuring firewalls; designing secure architectures for off-site and mobile access; guarding your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online support to help businesses of all sizes integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that combine on-premises resources along with cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Special Support Services Available from Progent
Progent can provide the services of world-class online consulting experts for special IT projects that small companies often request. Billing charges for ongoing development or consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these special fields of information technology allows clients to complete critical initiatives economically and on schedule. Progent's project-based remote engineering solutions include:
  • Call Center Services
    Progent's Help Desk support programs for small and midsize businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing support services are designed for smaller organizations who lack the money or time to assemble and manage an internal Call Center but who require quick access to an effective Help Desk Call Center with proficient telephone support plus the in-depth expertise to escalate complex tasks to advanced engineers.

    Progentís Virtual Help Desk is designed for larger companies and serves as a transparent addition to your current Helpdesk organization. Progent's Virtual Help Desk Call Center can operate as an escalation option for the most difficult technical problems, or be ready in those instances when your ordinary service providers are too busy.

    Progent's Help Desk consulting expertise can support you in establishing an effective new Help Desk Call Center or revamping your existing one, evaluating or enhancing Help Desk Call Center software to meet the special demands of your business, or adding temporary online personnel to reinforce your internal Help Desk Call Center team to handle demanding events such as software migrations, major upgrades, or rolling out new applications.

    Progent's Call Center team of experienced network professionals provides your workers in Anaheim or anywhere in the state of California rapid communication with an effective network service group with substantial experience providing phone help and remote troubleshooting for IT systems based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Call Center perception as a key driver of business success, and Progent's target is to solve rather than just track network problems.

  • Applications Support: Education, Programming, and Integration
    Progent's Applications Consulting Team can supply phone-based advanced consulting expertise and education in special business application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Excel. To learn more about Progent's expertise, customization, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac consultants can support the artistic components of Apple Mac environments by offering phone-based help support and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with special procedures like capturing or digitizing audio or video or putting together an audio/video post production facility.

    Online Network Monitoring Services
    Progent can provide companies in Anaheim, or anywhere in the state of California, remote network and server monitoring support based on Microsoft Operations Manager network monitoring and reporting, customized by Progent for your environment so your IT maintenance is proactive rather than reactive. By uncovering looming problems before they grow into downtime, automated monitoring can minimize inconvenient and expensive information system breakdowns. Progent can also use network monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Windows environments, or environments powered by a mix of OS platforms.

How Your Anaheim Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent phone-based assistance with UNIX, Linux, Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or go to Contact Progent.

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