Enterprise-class Remote Consulting Services for BlackBerry Environments
RIM BlackBerry Remote Troubleshooting SupportSecure and dependable access from smartphones to collaborative messaging systems like Exchange Server, IBM Lotus Domino, or Groupwise has become a strategic requirement for businesses of any size who wish to optimize productivity. RIM's BlackBerry devices and the BlackBerry Enterprise Server are some of the most popular solutions for building and administering wireless connectivity. But, supporting efficient BlackBerry systems is increasingly complex due to the advanced tools available to fulfill the requirement for world-class security and non-stop operation. Progent's BlackBerry qualified engineers are expert at providing online support expertise for BlackBerry systems, lowering service expenses and resolving problems faster than is feasible via ordinary on-premises consulting.

Progent maintains a large group of remote consultants certified to maintain networks that incorporate technology from all major vendors. (See industry certifications of Progent's engineers.) Progent's Cisco CCIE engineers can help you to resolve challenging issues with your network environment. Progent's Apple qualified specialists can assist your business to integrate Macs with your mobile connectivity environment and can provide help with iPhone and iPad integration. Progent's Linux specialists can provide assistance for supporting servers based on various implementations of Linux including RedHat, SUSE Linux, Debian GNU/Linux, CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo Linux. This range of support skills allows Progent to offer a one-stop source for all IT consulting required in mixed-platform environments and avoids the blame game that small companies commonly confront when looking for computer support.

Progent's information technology security consultants have been awarded top security credentials including Global Information Assurance Certification and Information System Security Architecture Professional. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security services for small companies include two ultra-affordable security inventory scanning service bundles that enable small companies to get an objective security assessment from a Progent security consultant to uncover possible weaknesses in the security profile you present inside and outside your security perimeter.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server offers businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like calendars, contact lists, tasks, IM, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages as well as to IM-aware software through Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified engineers can help you design, implement, and support BlackBerry BES Server so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, system architecture, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about options for software editions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security engineers to perform company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, control Exchange Server data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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