Remote Computer Network Consulting for Arlington Small Office IT Networks
For small organizations and new businesses in Arlington or anywhere in the state of Texas, Progent's phone-based network support specialists can provide professional and affordable system help the instant your business needs it. More than 10 years of offering online repair services has earned Microsoft Gold Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting capability and to fine tune online connectivity technology to fix network problems quickly while avoiding the cost and lost time that comes with in-person support visits.
Even if your Arlington office works with a local freelance consultant or maintains an in-house organization that can deal with day-to-day computer issues, Progent’s Microsoft certified consultants provide an easy and seamless virtual expansion of your on-site resources in cases when your regular IT support personnel either don't have the availability or the knowledge to handle sudden network emergencies or particularly challenging integration projects.
Details of Progent's Online Network Services for Arlington
Progent's phone help, remote troubleshooting, system security expertise, and network administration services give small businesses in Arlington or anywhere in the state of Texas the greatest leverage for your support budget. Whether you need occasional telephone help and Internet-based troubleshooting or full-time Help Desk Call Center support and system administration, Progent's experts can provide your organization enterprise-level network support while permitting you to eliminate the expense and hassle of maintaining a full-service internal IT staff. Key features of Progent's National Remote Support services include:
Immediate Telephone Access to Microsoft Qualified Experts
Progent's staff of Microsoft-certified technicians can deliver immediate and affordable expertise to small companies in Arlington and is also ideal for networks in geographic regions of Texas that have a limited supply of technicians with in-depth expertise supporting Microsoft's current family of server platforms. All Progent engineers have over 10 years of experience supporting Microsoft products. As a Microsoft Gold Partner support firm, Progent has access to a wide array of Microsoft support tools, service information, and continuing education.
Per Minute Billing to Minimize Expenses
Progent provides remote support on a per-minute billing plan, so you are charged only for the support you use. Progent has no minimum fee for online help and asks for no ongoing subscription fee. This protects you from paying big bills for quick repairs.
Access to Cisco Certified Network Design Experts
As a Registered Partner for Cisco Systems, Progent can provide access to on-staff professionals with skill in planning, implementing, and managing networking environments powered by Cisco technology. Progent can offer a Cisco Certified Internetwork Expert or CCNP to help you build fast, reliable, and secure connectivity for fixed and mobile networking.
Application Specialists Group
Progent's basic support services consist of technology integration, Microsoft Exchange consulting, system security planning, and Help Desk Call Center support. Progent's Application Experts group offers world-class consulting support for critical application areas. Help available from the Application Experts staff includes:
By providing a convenient centralized source for network generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive IT solutions that address the unique needs of your business.
Sophisticated Remote Access Software
Secure online connectivity permits Progent's service experts to see precisely what your users see. This makes it easier to produce fast fixes to issues that could otherwise require an expensive onsite visit. State-of-the-art online access software and experienced engineers together enable Progent to repair most IT problems quickly and economically. Progent is a pioneer in offsite troubleshooting and remote network tracking.
Support for Leading VPN Gateways
Progent can provide safe Virtual Private Network access for gateways from major VPN providers including Microsoft, Cisco, Watchguard and Checkpoint. Secure VPN remote access allows the experts at Progent's Technical Response Center to access your system remotely without weakening system security.
Round-the-Clock Service for Maximum System Uptime
For small companies with vital applications, Progent can provide 24x7 remote support services. Combined with automated 24x7 server monitoring based on Microsoft's MOM platform, this offering can help produce maximum system uptime.
Help Desk Outsourcing
Progent's Help Desk Call Center programs are intended especially for budget-conscious small businesses whose workers need instant recourse to a Help Desk service with effective phone support and complete escalation ability.
Benefits of Progent's IT Support for Small Organizations in Arlington
Progent's remote support services enable your City# small company to experience the advantages of immediate, expert network support without the expense of managing an in-house IT organization. Your network will derive added strategic worth by being increasingly reliable, efficient, and protected. Benefits to your company include:
Seamless remote extension of your on-site IT resources
For most small offices in Arlington or anywhere in Texas, local computer support providers, whether made up of independent consultants or an internal maintenance staff, can take care of typical technical problems. On the other hand, major troubles might strike when local resources are overstretched or absent, and some problems may be associated with technology that is unfamiliar to your usual support personnel. In these situations, Progent's online support professionals give you an easy, quick, and affordable way to augment your regular resources and to transfer useful information to increase your ability to handle downstream issues locally.
Reduced Dependence on Freelance Service Providers
For IT support, small companies commonly depend on individual freelance consultants. While independent service people have smaller internal costs than big consulting companies and can often charge marginally less, they are often overbooked, making it hard to respond rapidly to urgent situations. If an independent service provider is busy with another client, ill, on a trip, or in class, the absence of fallback personnel may require your business to wait for assistance during an IT crisis. As your company grows, system downtime and problems with critical software are more expensive. The budget you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent provides an on-call source of backup support expertise to insure your network is always up and running.
Create a Solid Foundation for Seamless Growth
Small companies often begin with an IT architecture created on a modest budget. Lacking a strong infrastructure, slap-dash repairs can get thrown on top of a shaky foundation. As a network grows, stability and scalability problems can hinder the success of the business. Such badly built systems need careful analysis, smart long-term planning, and wide technical expertise to evolve to a system architecture that can deliver the solid foundation to handle vital business demands and ease future growth.
Work with Problem Solvers Rather Than Product Sellers
Small companies require guidance and technical education to navigate through an increasingly complicated maze of technology options available for accelerating business success and enhancing productivity. They hardly need a network engineer who is trying to sell a certain vendor's products. IT support and product sales can result in a scenario where the proposed
solution is designed around a predetermined technology instead of the genuine needs of a client. Progent eliminates these conflicts of interest by selling only services rather than products. This enables Progent to match IT expertise with the real needs of clients.
What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Gold Partner support firm and Progent's staff size, depth of technical background, refined support software, and understanding of enterprise networking enable small businesses to avoid the limitations associated with exclusive dependence on smaller consulting firms, individual freelance service providers, or limited in-house IT help.
Proven Methodology
Progent’s team of Microsoft and Cisco qualified consultants average longer than ten years of hands-on professional background, at the front lines of network service, performing a wide range of IT projects for an extensive mix of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into shared best practices training that Progent teaches its support personnel. This guarantees that you get not only world-class technical capability, but also a support engineer with proven methods for using computer knowledge to fix actual network problems efficiently.
Value Pricing
Progent's pricing model is to charge for remote support and on-site help by the minute. As a result, you owe only for delivered services. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no retainer. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for fast repairs so you won't be tempted to permit minor problems to fester.
Full Documentation of Delivered Services
Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or local support organizations who offer scant documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every consultant to each client. The discipline of documenting and archiving support activity allows more efficient support and avoids a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Knowledge Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent faces few competitors. Businesses who utilize familiar independent service providers or who employ in-house IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and productive.
Automated Server Monitoring with Microsoft Operations Manager
Progent is one of the only support firms to offer round-the-clock remote tracking services powered by Microsoft Operations Manager. MOM causes your network support to be proactive rather than reactive. By uncovering potential issues before they result in lost productivity, network monitoring can save your IT network from painful and costly availability disruptions.
How Does Our Company Start Receiving Online Computer Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support programs, contact Progent at 888-412-5546 or send email to information@progent.com. If you have an urgent need for IT support, go to Immediate Emergency Support.
The Certified Information Systems Auditor accreditation is a prestigious qualification that indicates mastery in IS security audit and control. Certified by ANSI, the CISA credential has candidates undergo an extensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-certified security engineer able to assist businesses in the fields of IS audit process, IT enforcement, systems and architecture ROI, information technology support, safeguarding of information assets, and business continuity planning.
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prized credentials. Progent thinks that clients have the right to be sure that their computer support providers have accredited testing plus broad real-world experience so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications like the CCIE confers privileges for significantly superior vendor help than is available to uncertified consultants, enabling Progent to deliver customers a higher level of computer service. In other cases, recognized credentials such as CISA or ISSAP for network security can help enterprise clients to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Progent's Microsoft-certified consulting staff can provide computer help and IT consulting services for Microsoft Operations Manager and for the expanding line of Application Management Packs that extend the benefits of MOM to a wide range of business-critical services. Progent offers consulting for MOM 2005 and MOM 2000 to give small business systems maximum availability, security and speed. Progent can help you take full advantage of Microsoft Operations Manager by providing requirements analysis, deployment, configuration, special programming, technical support, Help Desk services, security consulting, and management. With over five years of background working with the NetIQ technology upon which MOM is built, Progent's IT consulting experts can offer small businesses enterprise-class support for MOM.
Even if your business has a minimal network services group and a modest technology budget, your information system can still feature the same high availability and responsiveness that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-qualified and Cisco-certified network professionals, the most recent network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and hardware operating. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and program monitoring to reduce service expenses, fix problems quickly, and anticipate problems before they impact network performance. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver complete process management. Progent can help with Microsoft Operations Manager 2000 and MOM 2005 to offer small company systems enterprise-class reliability, protection and capacity.
Progent offers a selection of data communications services from leading service providers including AT&T, Broadwing, and New Edge Networks. Data communications services available through Progent include Dial-up, DSL, Frame Relay, Full or Fractional T1, Burstable T1, DS3, plus stationary and moving wireless. Progent can assist you with all aspects of designing and integrating a cost-effective data transport solution that optimizes the business value of your computer network. Progent can also offer consulting services ranging from system troubleshooting to comprehensive IT outsourcing so that your data transport plans can meet your goals.
Freelance Jobs for Benefits for Home Based Network Engineering Career Emeryville, CA
Progent's compensation structure is based on contribution, so just like being an independent contractor, your earnings are directly driven by your generated revenue. Some Progent consultants stress quality of life and elect to consult at an easy pace, using our flexible calendar to follow personal enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, vacations, or sharing free time with relatives and acquaintances. Others use the chance to make big dollars via hard effort and long days. Progent completely encourages both ends of the spectrum and everything in the middle.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central location for your employees or clients to access, manage, share and interact with relevant data, documents, and applications and to interact with other people. It allows quicker and better decisions, more effective access across teams and more economical business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to locate, retrieve and apply.
The server cluster technology built into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and maintenance of clusters that offer improved levels of network dependability, protection, efficiency, and flexibility. New or enhanced features include cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for maximum uptime, better security and quorum structure, minimization of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist you assess the business benefits of Windows clustering, plan and implement a deployment, train your IT staff to administer your cluster environment, provide continuing consulting and technical help services, and create and test a business continuity plan.
The technical demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a network consultant with hands-on background designing and integrating seamless, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of experience integrating computer systems built on Microsoft products. This experience ensures you results in deploying, administering, and maintaining network environments that include the Microsoft SBS 2003 suite of servers and applications.
Small to mid-sized companies can now enjoy all the advantages of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco qualified network consulting experts. With Progent's economically priced IT support packages, mid-size organizations can choose a basic MOM-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small company information systems enterprise-class reliability, security and productivity.
Progent offers a variety of IT service bundles for small companies. These IT outsourcing and network monitoring solutions are based on the proactive problem handling abilities of MOM 2005, a next-generation server and IT support product that tracks the availability, throughput, and security of your information system and identifies potential problems before they can disrupt your system. With Progent's economically priced network support programs, small organizations can choose a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
