Athens, GA Remote Support from Certified Computer Network Service Consultants
Progent's network help services can deliver your Athens, GA business cost-effective and dependable support from world-class information technology professionals. By delivering network consulting help when you need it, providing advanced expertise for mission-critical applications, offering value-added support such as 24x7 network monitoring, and charging only for support you use, Progent offers your Athens, Georgia company an economical option for optimizing the business value of small business networks. If you maintain an onsite datacenter, rely on cloud resources, or have a hybrid cloud/on-premises network, Progent is the intelligent way for businesses and local governments to build and support a reliable and secure IT system and to have fast access to the experienced help ordinarily available only to corporations who can maintain a sizeable in-house information technology group.

For larger companies, Progent offers co-sourcing support to supplement the skills of your in-house IT service team. Co-sourcing can save money and help meet schedules for major IT initiatives like application programming, business continuity planning and testing, network security evaluations, merging datacenters, or software migrations.

Progent can also provide the services of accredited consultants to help your company to plan and execute a sensible cloud computing strategy.

Primary Technologies Serviced by Progent's Consultants for Business Networks in Athens, Georgia
Progent's nationwide team of certified support professionals offers assistance for virtually all aspects of network technology used by organizations of all sizes. Areas supported by Progent in Athens include:

Support Delivery Alternatives for Athens, Georgia Businesses
Progent has a variety of options for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting, and IT administration. Progent's paradigm for delivering network support is based on the Help Desk structure familiar to big IT organizations. Progent's Help Desk Service Mechanism promotes rapid support, comprehensive activity documentation, dependable follow-through, and tight cost monitoring for a range of network service delivery modes that include remote troubleshooting, in-person help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and routine remote service for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's seasoned support experts can assist clients to analyze and repair hardware and software issues without the expense or time loss of on-premises service calls. The background of Progent's network engineers allows them to resolve most network issues quickly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate support calls to advanced subject matter experts. Progent provides a convenient, web-based registration procedure for first-time customers to accommodate urgent situations and Progent bills by the minute with no startup charges or minimums, so you pay only for the support you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and CISM-certified security professionals. Learn more details concerning Progent's online computer support services.

  • Onsite Service
    Progent provides on-site computer assistance for signed-up customers in major metropolitan areas in the United States. Progent's on-site service personnel can work in conjunction with Progent's remote service experts to deliver small and midsize companies the optimal solution: in-person service professionals when you need them plus the remote help of Progent's worldwide staff of network consultants, security specialists, and business application programmers. The response time for in-person service calls is usually under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises support. Find out more details about why to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Contact Center Outsourcing Services are intended for small and midsize companies who need fast and reliable support from a professional Help Desk with effective telephone support, online repair tools, and enough technical strength for all needed escalation. Since small and midsize businesses usually have tight IT funds and can spare little management attention for dealing with IT support tasks, Progent's Help Desk Services can be the most efficient option to ensure that business computer networks are always up and running. Learn more about Progent's Helpdesk services.

  • IT Consulting Expertise
    Progent provides small businesses affordable access to enterprise-class consultants who can deliver help with vital products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network architecture, network protection consulting, high availability network design, server virtualization strategies, plus integration, customization and training for small business programs such as accounting, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with one-shot projects including office moves and major system migrations, longer term projects such as business reporting software programming and support, relational database software programming and DBA services, and web design, on-going support such as server monitoring and network management, or emergency response like data restoration and malware removal.

  • Application Hosting
    Progent can host mission-critical business applications such as Microsoft Exchange Server and Microsoft SQL in order to provide small and midsize businesses with higher degrees of dependability, protection, and recoverability than is feasible using the class of on-site data center that is achievable for most small and midsize companies. Because Progent uses the same facilities that host the gear of some of the world's largest information technology companies, Progent can eliminate the cost of creating and managing the infrastructure needed for world-class cooling, power failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that upgrades and service packs remain updated, protection and performance is continually monitored, and systems and data files are regularly archived and available for complete and prompt restoration. Learn more about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting for all of a small or midsize organization's servers in an environment that not only provides the top level of dependability and extensibility but that is also simple for customers to migrate to another support provider or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting is built around tested virtual server techniques that permit companies with mixed environments to benefit dramatically on the costs of hardware, infrastructure maintenance, and IT management while getting enterprise-class availability and an unprecedented degree of vendor independence. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed package, can support the multi- OS and loosely standardized networks common with small companies, and keeps ownership of the software in the customer's hands so that moving to a new virtual system is fast, safe, and inexpensive. This avoids becoming a prisoner of a specific hosting provider while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert online consulting to help businesses of all sizes connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that combine local IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing advanced consulting support online, and Progent can help you complete your cloud migration projects on schedule and within your budget.

Why Progent Is the Smart Alternative for Athens, Georgia Businesses
Progent's staff size, depth of information technology skill, and experience with enterprise IT consulting enable small businesses to avoid the pitfalls associated with excessive dependence on thinly staffed support firms or freelance engineers.

Working with Progent allows your small business to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For network support, small businesses often depend heavily on freelance consultants. Though freelance service providers have lower expenses than more substantial support organizations and can afford to bill nominally lower fees, individuals are frequently stretched to far to respond rapidly to urgent network problems. If a freelance consultant is busy with different client, ill, on travelling, or in training, the absence of replacement staff may require your business to wait for assistance in case of an emergency. The more your company grows, network unavailability or problems with critical applications become more expensive. The money you thought you were conserving on a freelancer can evaporate quickly due to lower output. Also, when independent engineers encounter new problems, the lack of a large engineering team to fall back on for assistance requires them to learn in place while your business ends up with the costs for their ongoing training.

  • Gain Access to Expertise in Sophisticated Information Technology Solutions
    The majority of smaller service firms or independent engineers who concentrate on small business IT consulting may excel at delivering routine fixes but don't have the experience to deal efficiently with complex IT infrastructures that have a variety of operating systems, multiple offices, Voice over IP systems, mobile workers, interconnected accounting and analytical applications, eCommerce, and custom business applications. Progent's experience with worldwide companies and Progent's extensive team of experts can be valuable to your company because enterprise networks are inherently complex, integration issues demand in-depth knowledge in many technical disciplines, and achieving a high degree of stability, availability, and protection calls for industry-proven best practices.

  • Create a Firm Basis for Seamless Growth
    Small businesses often start with an IT system implemented on a tight budget. Without a proper basis, a sequence of band-aid fixes commonly get tossed onto of a weak structure. As a business grows, reliability and expandability issues can undermine the success of the business. These environments require proper evaluation, smart business analysis, and in-depth experience to upgrade to an IT infrastructure that will act as the solid foundation to handle current business needs and ease future expansion.

  • Work with Solution Consultants, Not Resellers
    Small businesses need direction and education to work through an increasingly complicated array of IT options available for enabling growth and enhancing efficiency. Businesses do not need a network consultant or service firm that tries to promote products. Progent avoids conflicts of interest by not selling any products. Progent sells services and expertise only. This allows Progent to match consulting support services with the genuine interests of customers. Combining network support and product reselling can lead to a conflict where the proposed solution is built around a predetermined vendor rather than being based on the true requirements of a client.

Contact Progent
In case your Athens, Georgia company wants to contact Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Support
For fast online technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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