Enterprise-class Remote Consulting Services for BlackBerry Environments
RIM BlackBerry Remote Troubleshooting HelpSecure and uninterrupted connectivity from handheld devices to messaging systems like Microsoft Exchange Server, Lotus, or Novell GroupWise is now mandatory for companies of any type who want to maximize productivity. Research in Motion's BlackBerry smartphones and the BlackBerry Enterprise Server are among the most popular technologies for enabling and administering wireless connectivity. But, maintaining efficient BlackBerry systems is increasingly complex because of the sophisticated mechanisms that exist to meet the demand for enterprise-class protection and non-stop operation. Progent's BlackBerry certified engineers are experienced at delivering online support services for BlackBerry systems, lowering service expenses and taking care of problems more quickly than is possible via conventional on-site consulting.

Progent has a large group of remote consultants certified to maintain networks that include products from all major vendors. (See industry certifications of Progent's engineers.) Progent's Cisco-certified CCIE engineers can assist your company to resolve challenging issues with your infrastructure. Progent's Apple certified experts can help your business to interface Macintosh computers with your wireless connectivity solution and can provide help with Apple iPhone and iPad integration. Progent's Linux engineers can provide assistance for managing application servers based on all leading implementations of Linux such as RedHat, SUSE Linux, Debian-GNU, CentOS, Ubuntu, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo Linux. This range of expertise allows Progent to act as a one-stop source for all IT assistance needed in mixed-platform environments and eliminates the blame game that small businesses commonly encounter when trying to find technical help.

Progent's IT security consultants have been awarded prestigious security accreditations such as GIAC and ISSAP. Progent's enterprise-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security services for small businesses include two economical security vulnerability testing service packages that enable small businesses to receive a professional network security assessment from a Progent security consultant to determine possible risks in the security posture you present on both sides of your firewall.

BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to access Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs like calendars, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry handsets have effortless connectivity with Exchange email as well as to instant messaging-enabled applications through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-qualified engineers can assist you to plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Progent's Remote BlackBerry-Qualified Support is Fast and Economical
For companies in Atlanta, Georgia who want fast and economical access to a qualified BlackBerry support professional, Progent delivers effective online assistance from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and allows consultants to resolve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide expert support in fields including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist you to troubleshoot a broad array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by solving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about consulting support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

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