Introduction to Progent's Consulting Expertise for RIM BlackBerry Solutions
BlackBerry Consulting and Support ExpertiseMobile connectivity to email, address books, schedules, and web applications has become a vital feature of information systems for businesses of any type. RIM BlackBerry smartphones are some of the most popular devices for maintaining mobile connectivity. However the network architecture required to support BlackBerry handhelds has become steadily more sophisticated as the insistence on fault tolerance and and air-tight security has heightened. Progent's RIM qualified engineers specialize in providing small businesses world-class IT expertise and technical services that are affordable and efficient.

Being a Microsoft Gold Partner with years of background working with MS Exchange Server, Progent can provide broad assistance in integrating RIM BlackBerry and Microsoft technology by delivering services like Exchange 2010 support as well as by offering complementary support services like Microsoft Lync Server 2010 integration and Microsoft Office Communications Server support to manage IM and Presence. Progent's MS SQL Server 2016 integration consultants and Microsoft SQL 2014 experts can configure and troubleshoot your SQL database system to operate optimally with BlackBerry Enterprise Server (BES), and Progent's Microsoft Data Protection Manager specialists can assist you to develop backup and restore procedures to safeguard your messaging data and reduce productivity loss in the event of a crash of your messaging solution.

Progent also maintains one of the country's largest teams of Cisco certified CCIE network engineers who are available online to offer expert support for designing and repairing your network so that it accommodates your BlackBerry solution with enterprise levels of fault tolerance, scalability, security, and manageability. CCIEs are highly-qualified networking consultants who are awarded this top-level certification only through intense examination by Cisco. CCIEs are able to handle the most complex problems surrounding network architecture, integration, troubleshooting, and maintenance.

Integration Support Services for BlackBerry BES Server
RIM's high-end platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a wide variety of key administrative tasks ranging from smartphone setup and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can help you utilize BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and report on the health of your system

Progent's Remote BlackBerry-Qualified Support is Fast and Affordable
For businesses in Atlanta, Georgia who want fast and economical help from a certified RIM BlackBerry support expert, Progent delivers effective online assistance from a veteran support staff who have delivered IT solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to resolve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert help in fields such as resolving synchronization issues, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition assist you to resolve a wide array of problems concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online support for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses low and, by dealing with problems quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist you to define and implement sensible security options.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.
















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