Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among the most successful solutions for maintaining location-independent access to messaging, scheduling, web-based applications, and other vital business data. As the complexity of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry technology has grown increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses frequently resort to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of critical administrative tasks that span from smartphone deployment and updates to wireless security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-qualified consultants can help you use RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage client configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to implement key tasks not supported by the entry-level BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Monitor and analyze the health of your system

Expert BlackBerry Consulting Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to provide prompt assistance to companies in the Atlanta region or throughout the state of Georgia. Progent's seasoned online consulting team has helped businesses solve computer issues and reduce IT service expenses in each state in the U.S. and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can also assist you to resolve a wide range of problems associated with synchronization, handset detection, email consistency, web access, wireless connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
To get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.

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