Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are among the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business information. As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations often turn to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can help small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.

BlackBerry BES Server Consulting Support
The BlackBerry BES Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, IM, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry handsets have push-based access to Exchange email as well as to IM-capable software through Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-qualified consultants can assist you to plan, configure, and maintain BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to carry out common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can also help you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, workstation application installation, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs at a minimum and, by resolving issues quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.
















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