Enterprise-class Online Support Expertise for BlackBerry Environments
RIM BlackBerry Online Troubleshooting SupportSecure and reliable access from smartphones to collaborative messaging systems like Microsoft Exchange, Lotus Domino, or Groupwise is now a strategic requirement for companies of any type who want to optimize competitiveness. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server are some of the premiere solutions for enabling and managing wireless connectivity. But, supporting efficient BlackBerry systems has become challenging due to the sophisticated mechanisms available to meet the requirement for world-class security and fault tolerance. Progent's BlackBerry qualified consultants are expert at providing online consulting and support expertise for BlackBerry environments, lowering service expenses and taking care of problems faster than is feasible via ordinary on-site consulting.

Progent maintains a seasoned group of remote consultants certified to support networks that incorporate technology from all popular vendors. (Refer to technical certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can assist your company to manage challenging issues with your network environment. Progent's Apple certified specialists can assist you to integrate Macintosh computers with your mobile communications environment and can provide expertise with iPhone and iPad integration. Progent's Linux consultants can offer expertise in supporting servers powered by various versions of Linux such as RedHat, SUSE, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS, fedora, and Gentoo. This range of practice areas permits Progent to offer a convenient source for any IT support needed in multi-vendor networks and eliminates the finger-pointing that small companies often encounter when looking for computer support.

Progent's network security consultants have been awarded top security certifications such as Certified Information Systems Auditor and Certified Information Systems Security Professional (CISSP). Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small companies include a pair of economical security inventory testing service bundles that allow small companies to get an independent security evaluation from a Progent security consultant to determine possible risks in the security profile you present on both sides of your firewall.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs like calendars, address books, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry smartphones can have effortless access to Exchange email and to IM-enabled software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-qualified consultants can assist you to plan, install, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-Certified Support is Quick and Economical
For companies in Augusta-Richmond County, Georgia who require quick and affordable help from an authorized RIM BlackBerry consultant, Progent provides effective remote assistance from a veteran network support staff who have provided network solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Remote consulting services eliminates travel costs and allows consultants to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer professional help in fields including resolving synchronization issues, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, system design, deployment strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software editions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
To contact Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.

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