Consulting Support for RIM BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile smartphones from Research in Motion are among the most popular solutions for maintaining location-independent access to messaging, scheduling, web-based applications, and other critical business information. As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also simplifies a wide variety of critical management jobs that span from BlackBerry setup and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device software remotely
  • Control user settings with BlackBerry's extensive library of policies

Progent's BlackBerry-qualified engineers can also help you to use BlackBerry Enterprise Server to perform key tasks not available with the entry-level BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant infrastructure using virtualization
  • Deploy BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and report on the overall health of your system

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, system architecture, installation strategy and implementation, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to determine which administration approach and equipment meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, processors and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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