Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for achieving location-independent connectivity to email, calendars, web programs, and other critical business data. As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations often resort to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry technology productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Technical Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry wireless handsets, providing a single platform for handling critical jobs like smartphone installation, upgrades, and retirement and providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Assistance

BlackBerry BES Server includes a wealth of security capabilities starting with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting degrees of security to meet the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can help your company to select advanced security functions and activate them wirelessly. Examples of these wirelessly configurable security features are:

  • Disable a device
  • Wipe data from a lost BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BES Server also offers flexibility in selecting ways to prevent users from loading or running unsafe or unauthorized programs. Progent can assist you to select protective processes such as:

  • Specify precisely what programs are permitted on the device
  • Prevent external programs from using persistent storage on the smartphone
  • Select what resources third-party software can access on the smartphone
  • Limit the types of connections third-party software running on the smartphone can initialize
  • Prevent all external applications from being loaded or run on the smartphone

Progent's Remote BlackBerry-Qualified Technical Support is Fast and Economical
For companies in Aurora, Colorado who need quick and affordable access to a certified RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support staff who have delivered IT solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and allows consultants to fix technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer expert help in fields including fixing synchronization problems, deploying BlackBerry BES Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition help your company to resolve a broad array of problems concerning synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs at a minimum and, by solving issues promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, system architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management model and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Professional
To ask Progent about consulting assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

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