Overview of Progent's Support Expertise for RIM BlackBerry Technology
BlackBerry Consulting and Integration HelpMobile access to messages, address books, calendars, and the web has become a critical feature of information systems for companies of all sizes. RIM BlackBerry smartphones are some of the most powerful solutions for maintaining anywhere, anytime communications. However the infrastructure required to support RIM BlackBerry smartphones has grown steadily more sophisticated as the demand for high availability and rock-solid security has heightened. Progent's RIM certified engineers focus in providing small businesses world-class IT support and technical services that are economical and efficient.

Being a Microsoft Gold certified Partner with years of experience consulting on MS Exchange Server, Progent's consultants can provide broad expertise for integrating BlackBerry and Microsoft technology by delivering services like Exchange 2010 support as well as by providing related services such as Microsoft Lync Server integration and Microsoft Office Communications Server consulting to help control Instant Messaging and rich presence. Progent's MS SQL Server 2016 integration consultants and MS SQL Server 2014 consultants can configure and repair your SQL system to operate optimally with BlackBerry BES Server, and Progent's MS Data Protection Manager experts can assist your company to develop backup and restore procedures to preserve your messaging data and minimize productivity loss in case of a breakdown of your messaging solution.

Progent also maintains a staff of Cisco certified CCIE network consultants who are accessible online to offer advanced support for designing and repairing your company's network infrastructure so it accommodates your BlackBerry solution with a high degree of resilience, scalability, protection, and maintainability. CCIEs are elite network gurus who are awarded this prestigious certification only by completing strenuous examination by Cisco. CCIEs are able to handle even the most intractable issues associated with network architecture, deployment, troubleshooting, and maintenance.

Integration Support for BlackBerry BES Server
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange, Lotus, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a broad selection of vital administrative jobs that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-qualified engineers can show you how to utilize BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Control user settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-qualified consultants can also assist you to utilize BlackBerry Enterprise Server to implement key procedures not available with the entry-level BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability infrastructure based on VMware
  • Install BlackBerry devices remotely
  • Establish specialized administration roles
  • Automatically track and analyze the health of your solution

Progent's Online BlackBerry-Qualified Technical Support is Quick and Affordable
For businesses in Austin, Texas who want quick and economical help from a qualified RIM BlackBerry support professional, Progent delivers efficient remote help from a seasoned support team who have provided IT solutions to companies in each state in the United States. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide professional help in fields including resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, handset detection, messaging consistency, web access, wireless connections, IM, PC application configuration, and Desktop Redirector.

As a leader in delivering nationwide online help for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs low and, by dealing with problems quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to select and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange Server.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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