World-class Online Consulting and Support Expertise for BlackBerry Technology
BlackBerry Online Configuration SupportSafe and uninterrupted connectivity from handheld devices to collaborative messaging platforms like Exchange, Lotus, or Novell GroupWise has become a necessity for companies of any type who wish to optimize competitiveness. Research in Motion's BlackBerry devices and the BlackBerry BES Server are some of the premiere technologies for building and administering mobile connectivity. However, supporting efficient BlackBerry environments is increasingly complex due to the sophisticated mechanisms that exist to fulfill the demand for world-class protection and fault tolerance. Progent's BlackBerry qualified consultants are expert at providing online consulting and support expertise for BlackBerry systems, reducing service costs and resolving problems faster than is possible via ordinary on-site consulting.

Progent has a seasoned team of remote consultants qualified to support networks that include technology from all popular suppliers. (Refer to technical certifications of Progent's consultants.) Progent's Cisco-certified CCIE engineers can assist you to resolve complex issues with your infrastructure. Progent's Apple certified experts can assist you to integrate Macintosh computers with your mobile connectivity solution and can provide expertise with Apple iPhone integration and management. Progent's Linux specialists can offer expertise in managing application servers powered by all leading versions of Linux such as RedHat, SUSE, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLlinuxOS Linux, fedora, and Gentoo. This range of support skills permits Progent to offer a convenient source for all consulting assistance required in mixed-vendor environments and avoids the finger-pointing that small organization commonly confront when trying to find computer help.

Progent's network security engineers have been awarded prestigious security certifications such as Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP). Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security services for small businesses include two economical security vulnerability scanning service packages that allow small companies to receive an independent network security assessment from a Progent security consultant to determine potential weaknesses in the security profile you present inside and outside your firewall.

BlackBerry BES Server Integration Help
The BlackBerry BES Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server integration with Exchange, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to IM-enabled software via Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified consultants can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Progent's Online BlackBerry-Certified Support is Fast and Economical
For companies in Austin, Texas who want quick and affordable help from an authorized RIM BlackBerry consultant, Progent delivers efficient online assistance from a veteran network support team who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel expense and allows consultants to solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer professional help in areas such as fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition assist your business to resolve a broad array of problems concerning synchronization, handset recognition, messaging consistency, web access, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote technical assistance for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by resolving issues quickly, optimizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Qualified Consultant
In order to ask Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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