Consulting and Technical Support for RIM BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among the most popular products for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business information. As the complexity of small company networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations often turn to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-qualified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small companies an affordable alternative for incorporating BlackBerry products seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry BES Server gives businesses a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange email and to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified consultants can assist you to design, configure, and maintain BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Progent's Online BlackBerry-Qualified Technical Support is Fast and Economical
For businesses in Austin, Texas who want quick and affordable help from a qualified BlackBerry support professional, Progent offers effective online help from a veteran support team who have provided IT solutions to organizations in every state in the United States. (See Progent's client testimonials.)

Online support avoids travel costs and allows consultants to fix technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide expert help in fields such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can in addition assist you to resolve a wide range of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support costs at a minimum and, by handling issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which administration approach and physical components match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software editions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.
















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