Enterprise-class Remote Support Services for BlackBerry Technology
BlackBerry Remote Integration HelpSecure and uninterrupted access from smartphones to email platforms like Exchange Server, IBM Lotus Domino, or Novell GroupWise has become mandatory for businesses of any size who want to optimize productivity. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server are among the most popular technologies for enabling and managing mobile communications. However, supporting productive BlackBerry systems is increasingly challenging due to the sophisticated mechanisms available to meet the requirement for world-class protection and non-stop operation. Progent's BlackBerry certified consultants are experienced at providing remote consulting expertise for BlackBerry environments, reducing service expenses and resolving problems faster than is feasible with conventional on-site consulting.

Progent has a seasoned team of remote engineers qualified to maintain IT system that include products from all major vendors. (See industry certifications of Progent's engineers.) Progent's Cisco CCIE network engineers can assist you to resolve challenging issues with your network environment. Progent's Apple qualified support staff can help you to integrate Macintosh computers with your wireless communications environment and can provide help with iPhone integration and management. Progent's Linux specialists can offer expertise in managing servers powered by all leading versions of Linux including RedHat Linux, SUSE Linux, Debian-GNU, CentOS, Ubuntu Linux, Mandriva Linux, PCLlinuxOS, fedora Linux, and Gentoo Linux. This breadth of support skills allows Progent to act as a one-stop solution for all IT support needed in mixed-vendor networks and avoids the blame game that small organization commonly confront when trying to find computer support.

Progent's IT security engineers have been awarded top security accreditations including GIAC (Global Information Assurance Certification) and CISSP. Progent's world-class security experts can help you make smart choices in selecting from the many options available with configuring BlackBerry Enterprise Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small companies include a pair of low-cost security penetration scanning service packages that allow small businesses to receive an objective network security assessment from a Progent security engineer to determine possible weaknesses in the security profile you present inside and outside your firewall.

BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a schedules, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones have effortless access to Exchange email as well as to IM-aware software through Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can show you how to plan, install, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a broad range of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements analysis, solution architecture, installation strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, help you to decide which administration model and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software editions, processors and storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
To contact Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.

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