Consulting and Technical Support for Research In Motion BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs from Research in Motion are one of today’s most popular solutions for maintaining mobile connectivity to email, scheduling, web-based programs, and other vital business data. As the sophistication of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and support of RIM BlackBerry technology has grown increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Integration Expertise for BlackBerry BES Server
Research in Motion's advanced solution for administering large groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Domino, or Groupwise clients to transmit and receive emails that are encrypted during transit to provide maximum security. BlackBerry BES Server also streamlines a wide variety of vital management tasks that span from smartphone setup and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user and group settings with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BES Server Express. These procedures include:

  • Configure and manage BES Server's high-availability infrastructure based on VMware
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and analyze the health of your system

Progent's Remote BlackBerry-Certified Support is Quick and Economical
For companies in Austin, Texas who want fast and economical help from an authorized RIM BlackBerry support expert, Progent offers efficient remote assistance from a seasoned network support team who have delivered IT solutions to companies in each state in the country. (See Progent's customer testimonials.)

Online support eliminates travel expense and lets engineers solve problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional support in fields such as resolving synchronization issues, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, system design, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, processors and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.
















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