Overview of Progent's Consulting Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesWireless connectivity to email, address books, calendars, and web applications has become a vital feature of information systems for businesses of any type. RIM BlackBerry handhelds are among the most popular devices for achieving anywhere, anytime communications. But the network architecture required to accommodate BlackBerry smartphones has become steadily more sophisticated as the pressure non-stop operation and and air-tight security has heightened. Progent's BlackBerry qualified consultants specialize in delivering small businesses world-class IT support and technical services that are economical and efficient.

As a Microsoft Gold Partner with more than a decade of background consulting on Microsoft Exchange, Progent can provide in-depth assistance in integrating RIM BlackBerry and Microsoft products by delivering support services like Exchange 2010 Server support as well as by delivering complementary services like Lync Server integration and Microsoft Office Communications Server consulting to help control IM and Presence. Progent's Microsoft SQL 2016 consultants and MS SQL Server 2014 consultants can set up and troubleshoot your SQL database server to work optimally with BlackBerry BES Server, and Progent's MS System Center Data Protection Manager experts can assist your company to develop backup and restore procedures to safeguard your messaging data and reduce productivity disruption in the event of a breakdown of your messaging system.

Progent also maintains a staff of Cisco certified CCIE network engineers who are accessible online to provide advanced assistance for architecting and troubleshooting your network so it supports your BlackBerry system with high levels of fault tolerance, expandability, security, and manageability. Cisco Certified Internetwork Experts are elite network consultants who earn this prestigious classification only by completing thorough testing by Cisco. CCIEs are able to handle even the most complicated issues associated with network architecture, setup, repair, and maintenance.

Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized solution for handling key tasks such as smartphone deployment, updates, and deactivation while also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry Enterprise Server features a variety of security options starting with automatic encryption of information transmitted between a BlackBerry wireless handset and BES Server using AES or Triple DES. BlackBerry BES Server also allows great flexibility in selecting levels of security to meet the special needs of your company's environment. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them remotely. Examples of these wirelessly selectable security features are:

  • Lock down a device
  • Erase data from a misplaced or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry BES Server also offers versatility in determining ways to prevent users from loading or executing unsecure or prohibited code. Progent can help you to select blocking techniques like:

  • Specify precisely which programs are allowed on the device
  • Block third-party applications from using non-volatile storage on the smartphone
  • Determine which resources external software can access on the smartphone
  • Restrict the types of connections external programs running on the BlackBerry device can establish
  • Prevent all external applications from being loaded or executed on the smartphone

Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Affordable
For businesses in Bakersfield, California who require fast and affordable access to an authorized RIM BlackBerry consultant, Progent offers effective remote help from a seasoned network support staff who have provided IT solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers fix technical issues quickly, so you reduce lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry technologies and offer professional support in areas such as fixing synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, help you to decide which management approach and physical components meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.