Consulting Support Services for RIM BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are one of the most successful products for maintaining location-independent access to messaging, scheduling, web-based programs, and other critical business data. As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful integration and maintenance of BlackBerry technology has grown more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven remote support model, gives small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, providing a single platform for handling key jobs like device deployment, updates, and deactivation and offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Configuration Support

BES Server includes a variety of data protection capabilities beginning with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to match the specific needs of your environment. Progent's BlackBerry authorized consultants can assist your company to choose powerful security functions and activate them wirelessly. Examples of these over-the-air selectable security features are:

  • Disable a BlackBerry device
  • Erase data from a misplaced or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal defenses against malware

BES Server also offers flexibility in selecting how to keep mobile users from installing or executing unsecure or unauthorized code. Progent can assist you to choose protective techniques like:

  • Specify precisely which programs are permitted on the device
  • Block external software from using persistent storage on the BlackBerry device
  • Select which resources external software can access on the BlackBerry device
  • Restrict the kinds of connections third-party software running on the smartphone can initialize
  • Prevent all third-party applications from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-Qualified Support is Fast and Economical
For businesses in Bakersfield, California who require fast and economical access to a certified RIM BlackBerry support expert, Progent offers effective online assistance from a seasoned support staff who have provided IT solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers solve technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, solution design, deployment planning and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry device users on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about consulting support for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.