Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful solutions for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Bakersfield, California businesses support from BlackBerry-qualified professionals who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online service delivery model, gives small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you track and control BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.

Consulting Support Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of key administrative tasks that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified engineers can help you utilize BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Control client settings with BES Server's extensive library of IT policies

Progent's BlackBerry-qualified consultants can also assist your company to use BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and support BES Server's fault-tolerant architecture using virtualization
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and report on the overall health of your system

Progent's Remote BlackBerry-Certified Support is Quick and Economical
For companies in Bakersfield, California who need quick and economical access to a certified BlackBerry consultant, Progent delivers effective remote help from a seasoned network support team who have provided IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and lets engineers resolve technical issues quickly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in fields such as fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses low and, by solving problems quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help your company to define and install sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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