Urgent Online Consulting for Bakersfield UNIX or Linux NetworksFor small and midsize businesses located in Bakersfield or anywhere in California, Progent offers technical support for networks based on UNIX, Linux, Solaris, or Apple Mac OS X or for environments that feature a combination of UNIX and Microsoft platforms. Progent has delivered remote troubleshooting to companies in every state in the United States. (See Progent's client testimonials). Progent also can furnish the consultation Cisco CCIE-certified network specialists for challenging infrastructure problems, as well as the assistance of CISA and CISM-certified security consultants to help with high-level security design and business continuity planning.

Progent's online support engineers offer excellent leverage due to the fact that they have the practical experience and the sophisticated technology to resolve the majority of information system problems quickly. Efficient support reduces immediate expenses since solutions accumulate fewer billable consulting minutes. Online help also eliminates the expense of sending a consultant to your location. Your organization saves even more in incidental costs by reducing or avoiding system outages and associated losses stemming from business disruption, upset customers and vendors, unproductive workers, and distracted executives.

Progent's pricing policy for online support is structured to get the most out of your network support dollar. Progent bills per minute for telephone-based consulting, so you owe exclusively for the support that you actually get. In contrast to typical remote service companies, Progent asks for no startup surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from scenarios where quick solutions somehow end up as large invoices. Progent's skill at handling problems quickly results in your business conserving money.

Progent's Online Support Technologies
Through years of experience, Progent has fine tuned an array of customized technologies and field-proven processes that permit the highest degree of effectiveness for remote consulting and troubleshooting for small company information networks. Progent provides protected VPN support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN technology permits the experts of Progent's online support team to communicate with your company's computer system without violating corporate security.

Progent's advanced technical support database application maintains thorough records for all support that Progent's customers have received. Progent's team service personnel have access to the records of assistance rendered to every client by any engineer. This database of anomalies and resolutions is organized as an easily exploitable support database that permits Progent's online support experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's high-level certifications and formal partnerships with major industry leaders including Cisco and Microsoft permit access to additional extensive technical knowledge bases and permit quick access to manufacturers' in-house product engineers with the result that Progent's online service experts can determine the best resolutions promptly.

Initiate Online UNIX, Linux, Sun Solaris, or Mac OS X Technical Support from Progent
To access Progent's phone services in Bakersfield or anywhere in California or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for IT support, visit Immediate Emergency Support.

Remote Technical Services Offered Progent
Progent's online consulting experts offer advanced credentials in an extensive set of products and technologies. This wide range of IT skills permits Progent's consultants to address practically any crisis likely to crop up in a small or midsize company network. Certificates held by Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To help companies with multi-OS environments, Progent also provides the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional consultants.

Phone-based technical support services available from Progent to customers in Bakersfield and throughout the state of California include:

  • UNIX, Linux, Solaris, and Mac OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote support services address a broad array of computer technology such as system infrastructure, messaging solutions, network and operational security, UNIX/Linux and Windows integration, virtual server products for server hardware economization and simplified management, and transitioning from legacy applications to the latest Microsoft Windows or Linux-powered environments. Progent's team-oriented methodology for resolving technical issues enables fast escalation, when required, to consultants with appropriate experience to tackle challenging situations. This expedites solutions of urgent problems, reduces network downtime, and cuts support costs.

    Progent's UNIX and Linux consultants can offer urgent remote assistance for analyzing problems within UNIX/Linux systems powered by popular versions of UNIX including:

    Major Linux variants for which Progent can provide expert support include:

  • Contact a Cisco CCIE for Complex Network Troubleshooting
    Cisco CCIE Engineers for Bakersfield, CaliforniaThe Cisco CCIE certification is the top accreditation for network infrastructure professionals, and validates a person's technical skills at the master level. Cisco CCIEs can resolve even the most intractable problems surrounding network infrastructure planning, deployment, maintenance, security, and repair. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in analyzing anomalies with IOS Software network administration utilities and developing workarounds or identifying program updates. Cisco qualified CCIEs are an excellent value since their broad experience allows them to fix the most intractable problems rapidly. In typical cases, less qualified service providers can struggle for many hours or even days with identical problems that a CCIE can dispose of in minutes. Few support organizations make Cisco-qualified CCIEs accessible to support small and medium sized companies. Progent can provide fast telephone access to a CCIE so your company can get urgent support for serious network issues that are hurting business productivity but are beyond the comfort zone of your local network service personnel. Progent's CCIE engineers can tie into your computer system via advanced remote troubleshooting tools in order to perform quick, secure, and economical analysis and repair. Progent's CCIEs offer consulting for the complete line of Cisco's top-selling family of networking products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, protected broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as VPN products.

  • Certified Microsoft Windows Expertise
    Windows Support for Bakersfield, CaliforniaProgent's Microsoft-qualified remote support experts can deliver computer system problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your company the assistance of consulting engineers who can assist you with a wide variety of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 management, SharePoint 2013 development, Microsoft Skype for Business Server migration support, Lync Server management and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server training, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full range of online desktop support services such as Microsoft Windows 7 migration, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Certified System Security Experts
    CISSP Certified System Security Professionals for Bakersfield, CaliforniaProgent's accredited CISSP, ISSAP, and CISM security consultants offer a range of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist you to recover quickly after a serious penetration. Security services available from Progent cover in depth security audits using utilities such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Netcat; quick cleanup after virus and worm attacks; installing firewalls; designing safe techniques for remote and mobile access; securing your messaging system from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online consulting to help companies of all sizes integrate their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Special Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special projects that small companies often need. Progent's rates for longer-term consulting projects are set according to the level of expertise of the engineers involved. Progent's experience with these important areas of information technology enables clients to execute critical initiatives within budget and on schedule. Progent's special remote consulting solutions include:
  • Call Center Support
    Progent's Call Center support programs for small and midsize organizations with networks that incorporate UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Help Desk outsourcing services are a convenient solution for smaller companies who lack the money or time to build and maintain an internal Help Desk but who need quick access to a reliable Call Center with proficient phone assistance as well as the technical depth to escalate the most challenging problems to advanced consultants.

    Progentís Virtual Help Desk is intended for larger businesses and serves as a seamless supplement to your current Call Center organization. Progent's Virtual Help Desk Call Center can serve as an escalation option for the toughest technical problems, or be ready in those situations when your other support engineers are overwhelmed.

    Progent's Call Center consulting services can support you in building an efficient new Call Center or revamping your current one, evaluating or customizing Help Desk Call Center software products to meet the particular demands of your corporation, or adding temporary phone support staff to work with your existing Help Desk resources to handle demanding situations like software transitions, mass updates, or installing new applications.

    Progent's Help Desk team of veteran network experts offers your computer users in Bakersfield or anywhere in the state of California instant contact with an effective support group with substantial background delivering phone help and online diagnostics for computer environments based on UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk the reputation as a major driver of business productivity, and Progent's goal is to resolve and not merely record IT problems.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Consulting staff offers online professional consulting support and education in key application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide expertise, customization, and education for popular Microsoft business applications including CRM, Microsoft Office Project, Word, and Microsoft Excel. To find out additional information about Progent's expertise, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Group.

    Progent's Apple Mac professionals can nurture the creative elements of Apple Mac environments by offering remote help support and education in graphics, audio, and video. Progent's support professionals offer expertise in a range of Macintosh creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific jobs like scanning or digitizing audio/video or building an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent can provide companies in Bakersfield, or anywhere in the state of California, remote network and server monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to fit your business so your computer support is proactive rather than reactive. By uncovering possible problems before they expand into full-scale emergencies, system monitoring can ward off disruptive and expensive network breakdowns. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Mac OS X environments, Windows networks, or systems based on a combination of operating systems.

How Your Bakersfield Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX, Linux, Sun Solaris, or Apple Mac networks, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or see Contact Progent.

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