Fast Online Consulting for Bakersfield UNIX or Linux NetworksFor small companies in Bakersfield or anywhere in California, Progent offers technical support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided online troubleshooting to companies in every state in the U.S. (See Progent's client testimonials). Progent also can furnish the expertise of CCIE-qualified engineers for complex connectivity problems, plus the assistance of CISSP-accredited security consultants to handle high-level security architecture and business continuity preparedness.

Progent's remote technical support services represent exceptional value because they have the practical experience and the advanced technology to solve most network issues quickly. Efficient support lowers immediate costs because service calls take up fewer billable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your location. Your company saves additionally in incidental expenses by minimizing or eliminating system outages and related losses stemming from business disruption, upset clients, idle workers, and distracted management.

Progent's pricing policy for remote help is structured to maximize the impact of your IT service investment. Progent bills per minute for phone assistance, so you are invoiced just for the support that you receive. Unlike many online support organizations, Progent asks for no service activation surcharge or minimum job duration. Progent's one-minute billing unit and clean model for billing save you from scenarios where speedy. minor fixes manage to end up as large invoices. Progent's skill at disposing of problems efficiently results in your company spending less money.

Progent's Online Support Tools
Over time, Progent has fine tuned an arsenal of optimized tools and field-proven methodologies that ensure the maximum degree of effectiveness for remote help and troubleshooting for small company IT systems. Progent provides secure VPN support for gateways from multiple popular vendors including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity permits the staff of Progent's online support team to connect to your computer system without compromising system security.

Progent's highly evolved customer support database application stores extensive histories of all support that Progent's clients have received. Progent's staff service personnel have the benefit of the records of assistance provided to each Progent client by every consultant. This archive of problems and responses is organized as a quickly searchable support knowledge base that allows Progent's remote support professionals to share their knowledge with the whole team to ensure that the value of Progent's support improves daily. Progent's high-level accreditations and close relationships with key industry leaders including Cisco and Microsoft permit access to additional extensive technical support knowledge bases and allow priority access to manufacturers' internal product engineers with the result that Progent's remote service specialists are able to come up with the best solutions promptly.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's phone services in Bakersfield or anywhere in California or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical requirement for IT support, visit Immediate Urgent Support.

Phone-based Network Support Services Provided by Progent
Progent's phone-based consulting engineers possess credentials in a comprehensive array of technologies. This broad scope of IT skills allows Progent's engineers to handle practically any problem likely to occur in a small or midsize company network. Certifications held by Progent consultants in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To help customers with multi-platform environments, Progent also offers access to engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based services available from Progent to companies in Bakersfield and throughout the state of California include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote support services cover a wide range of computer technology such as system infrastructure, email solutions, system and process security, UNIX and Microsoft Windows coexistence, virtual server technologies for server hardware consolidation and simplified administration, and migration from legacy applications to the latest MS Windows or Linux environments. Progent's team-based approach to resolving network issues promotes fast escalation, when required, to consultants with task-relevant experience to tackle complex scenarios. This expedites repair of urgent problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX and Linux support engineers can provide emergency remote assistance for analyzing anomalies affecting UNIX/Linux networks based on popular versions of UNIX such as:

    Major Linux versions for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
    Cisco Engineers for Bakersfield, CaliforniaThe Cisco Certified Internetwork Expert certification is the highest recognition for network infrastructure professionals, and validates an individual's networking skills at the expert level. CCIEs can deal with the most complex issues associated with network design, integration, management, security, and troubleshooting. Cisco qualified CCIEs operate closely with Cisco's in-house support staff in analyzing problems with IOS network management tools and developing workarounds or identifying software updates. Cisco qualified CCIEs represent an exceptional value because their broad experience allows them to fix even the most intractable problems quickly. In typical instances, less qualified service providers can wrestle for hours or days with the same problems that a Cisco-qualified CCIE can fix in a few minutes. Few consulting providers make CCIEs accessible to assist small and medium sized companies. Progent can provide quick telephone access to a Cisco CCIE so your company can receive timely assistance for severe network issues that are crippling business productivity but are outside the comfort zone of your local network service resources. Progent's CCIE consultants can connect to your network using sophisticated remote support tools to provide fast, secure, and economical analysis and repair. Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's market leading selection of networking products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst family switches, plus Virtual Private Network solutions.

  • Authorized MS Windows Experts
    Windows Expertise for Bakersfield, CaliforniaProgent's Microsoft-qualified remote support engineers can deliver computer system problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can help you with a broad range of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2013 development, Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server migration, SQL Server 2016 integration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full range of remote desktop consulting and support services such as Windows 7 migration, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Certified Network Security Experts
    CISSP Certified Network Security Specialists for Bakersfield, CaliforniaProgent's certified CISSP, ISSAP, and CISM network security consultants can provide a range of security solutions to bolster the protection of your UNIX, Linux, Solaris, Mac or Windows network against assaults or help your business to recover quickly after a damaging breach. Security services available from Progent include: comprehensive network security analysis using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Nikto; fast recovery from malicious assaults; setting up firewalls; building safe techniques for off-site and mobile access; protecting your messaging system against spam and DHA attacks; and establishing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting services to help companies of all sizes integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Special Support Programs Available from Progent
Progent can provide the services of seasoned online consulting experts for contract projects that small businesses often need. Billing rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows clients to execute major projects economically and on time. Progent's special online engineering solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk service offerings for small and midsize companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Help Desk Call Center outsourcing support services are intended for smaller businesses who lack the budget to assemble and manage an internal Help Desk but who need quick access to an efficient Help Desk Call Center with proficient phone support plus the in-depth expertise to escalate complex problems to high-level engineers.

    Progentís Virtual Help Desk Call Center is designed for larger businesses and operates as a transparent supplement to your current Help Desk resources. Progent's Virtual Help Desk Call Center can serve as an escalation alternative to resolve the toughest technical challenges, or be ready in hectic circumstances when your other resources are too busy.

    Progent's Call Center consulting expertise can support you in building an effective new Call Center or enhancing your established organization, identifying or customizing Help Desk application software to meet the particular needs of your corporation, or adding occasional phone support personnel to reinforce your in-house Help Desk team during high-demand scenarios like software transitions, major upgrades, or installing brand new applications.

    Progent's Help Desk Call Center team of veteran information technology consultants offers your computer users in Bakersfield or anywhere in the state of California instant access to a large support resource with years of background delivering phone support and online diagnostics for networks powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center perception as a solid contributor to company productivity, and Progent's goal is to fix and not simply document technical problems.

  • Business Applications Support: Education, Development, and Problem Solving
    Progent's Applications Experts staff offers remote and in-depth consulting support and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and education for popular Microsoft applications such as CRM, Office Project, Office Word, and MS Excel. To find out more information concerning Progent's expertise, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

    Progent's Mac experts can nurture the creative aspect of Mac computing by providing remote consulting support and training in graphics, sound, and video. Progent's consultants offer help in a variety of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special jobs like capturing or digitizing audio/video or establishing an audio/video production lab.

    Remote Network Monitoring Support
    Progent can provide companies in Bakersfield, or anywhere in the state of California, online network monitoring services powered by MS Operations Manager network monitoring, enhanced by Progent to suit your business so your network support is proactive and automated. By anticipating emerging trouble spots before they result in crashes, remote monitoring can minimize stressful and costly network breakdowns. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or systems powered by a variety of OS platforms.

How Your Bakersfield Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent remote support with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent.

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