Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent offers Baltimore, Maryland businesses support from BlackBerry-certified experts who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the complexity of small company networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for companies of any size, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.

Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, providing a centralized platform for controlling key tasks such as device installation, updates, and deactivation and offering a strong infrastructure for security and high availability. BlackBerry BES Server delivers seamless integration between Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Help

BES Server features a wealth of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting levels of security to meet the special requirements of your network. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security features are:

  • Disable a BlackBerry smartphone
  • Wipe data from a lost or stolen smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malware

BlackBerry Enterprise Server also provides versatility in selecting how to prevent BlackBerry users from installing or running unsecure or prohibited applications. Progent can assist you to select protective techniques like:

  • Specify exactly which applications are allowed on the device
  • Block third-party applications from allocating non-volatile memory on the BlackBerry smartphone
  • Determine which functions third-party programs can access on the smartphone
  • Restrict the types of connections third-party applications running on the device can establish
  • Prevent all external applications from being installed or run on the device

Professional BlackBerry Technical Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to provide expert assistance to businesses in the Baltimore area or anywhere in the state of Maryland. Progent's seasoned online consulting experts have helped IT organizations solve computer issues and cut IT service expenses in each state in the U.S. and built a large following of loyal clients. (See Progent's client testimonials.)

Progent offers online help for a wide selection of technologies associated with BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition assist you to troubleshoot a broad array of issues associated with synchronization, handset detection, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small business IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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