Consulting Support for RIM BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are among today’s most popular products for maintaining location-independent access to messaging, scheduling, web-based programs, and other critical business information. As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and support of BlackBerry solutions has become more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, providing a centralized platform for controlling key tasks such as smartphone deployment, upgrades, and deactivation while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Exchange Server, Groupwise, or Lotus email servers and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Configuration Help

BES Server offers a wealth of data protection capabilities beginning with automatic data encryption of messages sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also allows excellent flexibility in adjusting degrees of protection to match the special needs of your company's network. Progent's BlackBerry certified engineers can help your company to choose powerful security features and activate them wirelessly. Samples of these wirelessly selectable security features include:

  • Lock down a device
  • Wipe information from a lost smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also provides versatility in determining mechanisms to prevent mobile users from installing or executing unsafe or unauthorized software. Progent can assist you to choose blocking processes like:

  • Specify precisely which programs are permitted on the device
  • Prevent third-party software from allocating persistent storage on the BlackBerry smartphone
  • Select which functions third-party software can use on the BlackBerry smartphone
  • Limit the kinds of access third-party programs running on the device can initialize
  • Prevent all external software from being loaded or executed on the BlackBerry device

Progent's Remote BlackBerry-Qualified Technical Support is Quick and Economical
For businesses in Baltimore, Maryland who need quick and economical help from an authorized BlackBerry consultant, Progent delivers effective remote help from a seasoned support staff who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer professional help in areas including troubleshooting synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, PC application installation, and Desktop Redirector.

As a top innovator in providing nationwide remote help for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs low and, by handling problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to define and install sensible security options.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to ask Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

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