Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web programs, and other critical business data. Progent offers Baton Rouge, Louisiana businesses support from BlackBerry-qualified professionals who can help companies to manage existing BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry devices across your business, define security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

Integration Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BES Server also simplifies a broad selection of critical management jobs that span from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified engineers can assist you to use BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user settings with BES Server's extensive library of IT policies

Progent's BlackBerry-qualified engineers can also help you to use BlackBerry Enterprise Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and support BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-Qualified Consulting Services is Quick and Affordable
For businesses in Baton Rouge, Louisiana who want fast and economical access to a certified RIM BlackBerry support professional, Progent offers efficient remote help from a veteran network support team who have provided network solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert support in areas including fixing synchronization problems, deploying BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can in addition help you to troubleshoot a wide range of problems concerning synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small business networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support costs low and, by solving issues quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, manage Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which management approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can help your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.
















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