Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Baton Rouge, Louisiana businesses the expertise of BlackBerry-qualified professionals who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a modern mobile solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses frequently turn to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry environments economically and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's proven remote support capabilities, gives small companies an economical solution for incorporating BlackBerry products productively into their IT network.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Consulting Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of critical administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can help you utilize BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user settings with BlackBerry's vast selection of policies

Progent's BlackBerry-qualified engineers can also help your company to use BES Server to perform key tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's fault-tolerant architecture based on virtual servers
  • Install BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Monitor and report on the integrity of your solution

Progent's Remote BlackBerry-Qualified Technical Support is Quick and Economical
For businesses in Baton Rouge, Louisiana who require quick and affordable help from an authorized BlackBerry consultant, Progent provides effective online assistance from a seasoned support team who have delivered network solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and enables specialists to fix problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a broad range of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support expenses at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and assist your company to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, system design, deployment strategy and execution, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a mobile wireless system that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, help you to determine which administration approach and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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