Cisco Phone-based Computer Network Support for Baton Rouge Small Business Networks
For small companies and new ventures in Baton Rouge or throughout the state of Louisiana, Progent can provide convenient, fast, and affordable access to CCIE-qualified network experts. Cisco CCIEs are world-class network professionals who earn this elite recognition only after rigorous testing by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progent’s CCIEs operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS utilities and developing temporary alternatives or receiving program updates to correct problems. A Cisco-qualified CCIE can detect the source of network problems stemming from hardware or software.
Progent offers immediate access to a CCIE expert by telephone so you has the opportunity to obtain emergency assistance for complex network problems that are affecting productivity but are beyond the scope of your local IT maintenance resources. Progent's CCIE-certified support professionals can connect to your network using advanced remote support utilities in order to perform rapid and cost-effective analysis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or national Internet providers, and so their services are not easily accessible to the general public. Progent is among the rare consulting firms to make CCIEs available to assist small and medium sized companies. In addition, Progent offers quick contact with a CCIE by phone so you can get immediate help for complex network issues that are hurting worker efficiency.
To learn how to get in touch with a Progent CCIE for timely help with your network, go to Urgent Support.
As a certified partner for Cisco and with the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent support firm, Progent can provide unbeatable skill in finding networking solutions based on Cisco products. Because Progent is also a Microsoft Gold Partner and provides professional application support for a broad array of popular applications, Progent can integrate comprehensive information technology solutions that maximize the competitive value of your information system.CCIEs are an excellent value because their depth of expertise allows them to fix the most intractable problems quickly. In many cases, less seasoned consultants can struggle with the same problems for hours or days. The majority of Progent's Cisco-certified CCIEs are not only expert at Cisco technologies, but have multiple advanced industry credentials including Microsoft MCSE, and a major security credential such as CISSP or CISM. This permits Progent to offer end-to-end services that incorporate a broad range of IT products without requiring extra expenses and delays managing multiple consultants.
To see additional details about Progent's consulting assistance for Cisco solutions, select a subject:
How Does Our Baton Rouge Business Begin Getting Online Cisco Network Support from Progent?
To initiate Progent's phone support for Baton Rouge or to find out more about Progent's online support options, contact Progent at 888-412-5546 or send email to information@progent.com. If your company has an urgent requirement for network support, go to Immediate Urgent Support.
Additional Support Services Available from Progent
Progent's basic support services include technology integration, Microsoft Exchange expertise, system security planning, desktop help, and Help Desk Call Center services. Progent's Application Experts group offers in-depth consulting expertise in critical application areas. Help available from the Application Experts staff includes:
By providing a full service centralized resource for network generalists and specialists, Progent is able to deliver timely, inexpensive, and thorough IT solutions that fit the specific requirements of companies in Baton Rouge or anywhere in the state of Louisiana.
Network monitoring ordinarily consists of observing a system's resource usage in order to identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's system support consultants can help you take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and developers help with administering and supporting UNIX and Linux networks that coexist with Windows-based products.
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor network combining Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Speakeasy is a nationwide provider of high-speed data Voice over IP services. Speakeasy provides a wide variety of data transports including Speakeasy DSL, ADSL, Full T1, and Dedicated Line services. In addition, Speakeasy Hosted offers VoIP PBX solutions. Progent has an agent agreement with Speakeasy and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to show you how to integrate Speakeasy carrier services to build a world-class, cohesive communications solution on a realistic budget.
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and denial of service attacks. E-Mail Guard also includes monitoring, management and analysis utilities plus outbound email testing to help you fix your e-mail environment and specify and enforce company email policy.
Progent's Microsoft certified professionals can provide world-class support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can help you plan multi-site Exchange Server 2007 installations or upgrades and can provide onsite personnel to assist large companies with deployments of Microsoft Exchange in the San Francisco Bay Area or any area covered by Progent's consultants.
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting email systems for Northern California businesses. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers protection, fault tolerance, easy connectivity for off-site and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent offers expertise and integration services for Exchange 2007 Server, Exchange 2003 Server, Exchange 2000 Server, and Microsoft Exchange Server 5.5. Progent can also assist small or medium businesses to upgrade from Exchange 5.5, Microsoft Exchange 2000, or Microsoft Exchange 2003 Server to Microsoft Exchange Server 2007.
Progent’s high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small companies create non-stop Interoffice connectivity via fully redundant networks with automatic failover. Progent’s CCIE engineers can plan and implement high-availability Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to gain the full benefits of bringing smart traffic control to their networks. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure highly robust to accommodate time-critical requirements, scalable to support future growth, secure enough to guard confidential information, and capable of differentiating and controlling all traffic to optimize network performance. Progent's Cisco certified consultants can help you select and deploy Cisco switches that make sense for your business. Also, Progent's CISA certified security consultants can help you create a strategic security policy and configure Cisco switches so they powerfully enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent’s IT outsourcing services for small businesses feature designing Server 2003, .NET Server, and BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn IT problems, and producing a company-wide security strategy. Progent can show you how to maximize network availability and performance with non-stop technologies, redundant network topology, and proactive network monitoring. Progent also provides project management help for major migrations and can help with requirements assessment, resource inventory, bill of materials development, vendor qualification, procurement logistics, and professional documentation. Progent’s computer outsourcing help also includes training for office productivity products such as Microsoft Office.
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2003. Progent’s consulting team can show you how to design, deploy, maintain and administer the entire family of Windows .NET Servers including Windows 2000 Server, Microsoft SQL Server 2005, Microsoft ISA Server 20066, Microsoft BizTalk Server, Commerce Server, Content Management Server, Small Business Server, Microsoft Exchange Server 2007, Application Center, Microsoft SharePoint Portal Server, SharePoint Services, Virtual Server, Microsoft Project Server, and Microsoft Operations Manager 2007 and MOM 2005.
Les Kent has a 25-year history of successful technology integration, business administration, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions during his time as as a network designer, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that require network help with the flexibility common to with small firms but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office located anywhere in California or any region served by Progent's engineers, Progent can provide a wide array of in-person and on-line network support services and network architecture expertise.
Progent provides technical support for medium size companies with 50 to 250 system users. The mid-size business or work group has traditionally been an underserved part of the market for network support services. The cost structures and support access practices of large third-party support firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to support an IT system whose advanced technology and capability are often comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, dramatically lowers the IT maintenance costs of a small-medium business while offering the small organization with big-company support from certified, IT consultants with background in a wide array of small business network solutions. If your mid-sized company or small business is looking for the quality of network support appropriate for a mid-size office without budgeting enterprise prices, you need Progent.
Progent's Apple Mac consultants can support the creative facets of Mac environments by providing help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
