Consulting and Technical Support Services for RIM BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones from Research in Motion are one of today’s most successful products for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business information. As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently turn to external support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an economical solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

Integration Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a single platform for controlling key jobs like smartphone installation, updates, and retirement while also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry BES Server features a variety of data protection options starting with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also permits excellent versatility in adjusting degrees of protection to match the specific requirements of your network. Progent's BlackBerry certified engineers can assist your company to choose advanced security functions and activate them wirelessly. Samples of these wirelessly configurable security settings are:

  • Disable a device
  • Erase data from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting mechanisms to keep BlackBerry users from loading or running unsecure or unauthorized programs. Progent can assist you to select blocking processes such as:

  • Specify exactly which applications are permitted on the device
  • Prevent external applications from using non-volatile storage on the smartphone
  • Determine which resources external software can use on the smartphone
  • Limit the kinds of access third-party programs running on the device can initialize
  • Prevent all external applications from being installed or executed on the smartphone

Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Affordable
For businesses in Bay Area, California who require quick and affordable access to a qualified BlackBerry support professional, Progent provides efficient remote help from a veteran network support team who have provided network solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert help in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To ask Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.

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