Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent offers Bay Area, California companies support from BlackBerry-qualified professionals who can assist companies to manage their BlackBerry deployments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management tools so you can track and support BlackBerry devices throughout your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Consulting Services for BlackBerry BES Server
RIM's high-end platform for administering large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that are encrypted during wireless transit to ensure maximum security. BES Server also streamlines a broad variety of vital administrative jobs ranging from smartphone configuration and updates to mobile security and high availability.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-qualified engineers can assist you to utilize BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-qualified engineers can also assist you to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BlackBerry's high-availability architecture using virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the integrity of your solution

Professional RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to provide prompt assistance to companies in the Bay Area area or anywhere in the state of California. Progent's experienced online consulting experts have helped IT organizations solve network problems and reduce support costs in each state in the U.S. and built a large base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide remote consulting support for a wide selection of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management approach and physical components match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-qualified security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Certified Consultant
In order to ask Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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