Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Birmingham, Alabama businesses support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry technology has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments economically and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses an affordable alternative for incorporating BlackBerry products productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and control BlackBerry devices across your business, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Integration Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry devices, offering a single platform for controlling key jobs such as smartphone installation, upgrades, and retirement and also providing a solid foundation for security and high availability. BlackBerry BES Server supports seamless communication between Exchange, Groupwise, or Lotus email servers and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Configuration Help

BlackBerry BES Server provides a wealth of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting degrees of protection to match the special needs of your environment. Progent's BlackBerry certified consultants can help your company to choose powerful security functions and enable them wirelessly. Examples of these over-the-air selectable security settings include:

  • Lock down a BlackBerry smartphone
  • Erase data from a missing BlackBerry device
  • Disable Bluetooth
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also provides versatility in determining how to prevent BlackBerry users from loading or executing unsafe or prohibited software. Progent can assist you to select protective techniques like:

  • List precisely what applications are permitted on the device
  • Block external applications from allocating persistent storage on the BlackBerry device
  • Determine which functions third-party software can access on the smartphone
  • Restrict the kinds of connections third-party software running on the BlackBerry smartphone can initialize
  • Prevent all third-party software from being installed or executed on the BlackBerry smartphone

Expert RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible remotely to provide expert technical help to businesses in the Birmingham region or anywhere in the state of Alabama. Progent's experienced online technical support experts have helped businesses resolve computer issues and cut IT service expenses in every state in the country and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers remote consulting support for a wide selection of issues associated with RIM BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition help you to troubleshoot a wide range of issues associated with synchronization, device recognition, email consistency, web browsing, wireless connectivity, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small office IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by dealing with issues quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Assistance from a BlackBerry-Qualified Consultant
If you wish to ask Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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