Consulting Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most popular solutions for achieving mobile connectivity to email, calendars, web applications, and other vital business data. Progent offers Boise, Idaho companies the services of BlackBerry-qualified consultants who can assist organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the complexity of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective deployment and maintenance of BlackBerry technology has become increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry technology productively into their business information system.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a schedules, address books, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange messages as well as to IM-capable software through Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can assist you to plan, implement, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Expert BlackBerry Technical Services Available Online from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert technical help to companies in the Boise region or throughout the state of Idaho. Progent's experienced online technical support experts have helped IT organizations resolve network problems and reduce IT service costs in every state in the country and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers online consulting support for a broad array of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can in addition help you to resolve a wide range of problems concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support costs low and, by handling issues quickly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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