Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Boise, Idaho businesses support from BlackBerry-certified experts who can assist organizations to manage their BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often resort to external support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven remote support capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like schedules, contact lists, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange email and to IM-aware applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-qualified consultants can show you how to design, deploy, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting Support Services Offered Online from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver expert technical help to companies in the Boise area or anywhere in the state of Idaho. Progent's experienced remote consulting team has helped businesses resolve network problems and cut support costs in each state in the country and built a large base of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide online assistance for a broad selection of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and equipment match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software versions, server hardware and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Professional
To ask Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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