Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other critical business data. Progent can provide Boston, Massachusetts companies the services of BlackBerry-certified experts who can help organizations to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of BlackBerry solutions has become more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's efficient online support model, gives small businesses an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry devices, providing a centralized solution for controlling key jobs such as smartphone deployment, upgrades, and deactivation and also offering a strong foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server Integration Help

BES Server offers a variety of data protection capabilities beginning with advanced data encryption of information sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting degrees of security to meet the specific requirements of your mobile environment. Progent's BlackBerry authorized consultants can assist your company to select advanced security features and activate them remotely. Samples of these over-the-air selectable security settings include:

  • Disable a BlackBerry smartphone
  • Wipe information from a lost or stolen device
  • Lock out Bluetooth
  • Enable built-in protection against malicious attacks

BES Server also offers versatility in selecting ways to keep BlackBerry users from installing or running unsecure or prohibited programs. Progent can help you to choose protective processes such as:

  • List exactly which programs are allowed on the device
  • Prevent third-party programs from using persistent storage on the device
  • Select what resources external software can access on the smartphone
  • Limit the types of connections external programs running on the BlackBerry device can initialize
  • Prevent all external programs from being installed or run on the device

Expert BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver prompt assistance to companies in the Boston region or anywhere in the state of Massachusetts. Progent's experienced remote consulting experts have helped businesses resolve network issues and cut IT service costs in each state in the United States and built a large following of satisfied clients. (See Progent's client testimonials.)

Progent can provide remote help for a broad selection of issues associated with RIM BlackBerry products including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also help your company to resolve a wide array of issues concerning synchronization, device recognition, email reconciliation, web browsing, mobile connections, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online help for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support costs low and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.