Online Security Support Services and Vulnerability Assessment for Boston Small Office Information Networks
To get fast assistance with network security issues, small companies in Boston, MA, can find expert support online from Progent's certified security professionals. Progent's remote service consultants are available round the clock to offer fast and affordable assistance with security emergencies that are impacting the productivity of your network. Progent's accredited consultants are certified to provide help for environments powered by Windows, Linux, Apple, Sun Solaris, and popular derivatives of UNIX. Progent's wide array of consulting services addresses firewall configuration, email security, secure system architecture, and data recovery. Progent's technical support team has earned the industry's most advanced security accreditations including Certified Information Security Manager (CISM) and CISSP.
Progent provides online security expertise on a by-the-minute basis with no minimum call duration and no additional charges for setup or after hours support. By billing per minute and by delivering world-class help, Progent's pricing policy keeps costs low and avoids scenarios where simple fixes turn into major bills.
Our System Has Been Hacked: What Are We Supposed to Do?
In case your business is currently faced with a security crisis, visit Progent's Urgent Remote Network Help to learn how to get immediate aid.
For companies that have planned beforehand for being hacked, the step-by-step post-attack handling model outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a serious security incident.
Overview of Progent's Security Services
Coordinating computer protection as well as planning for restoring critical data and systems following a security breach requires a continual process involving a variety of technologies and processes. Progent's certified security experts can help your organization at whatever level in your attempt to protect your IT network, from security evaluation to creating a complete security program. Important areas supported by Progent's experts include Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Based Threats.
Designing and Implementing Secure Networks
Every company ought to have a thoroughly thought out security plan that includes both preventive and responsive steps. The proactive strategy is a set of precautions that works to minimize security holes. The post-attack strategy defines procedures to help security staff to inventory the damage caused by a breach, remediate the damage, document the event, and revive business functions as quickly as feasible. Progent can show you how to design protection into your business processes. Progent can configure scanning software, define and build a secure network infrastructure, and propose procedures and policies to enhance the protection of your information system. Progent's security professionals are ready to help you to configure a firewall, deploy safe online and mobile connectivity to e-mail and data, and install an efficient VPN.
If you are interested in an economical option for jobbing out your network security management, Progent's 24x7 Monitoring Options include non-stop remote server monitoring and quick response to emergencies.
Data Recovery and Failure Analysis
Progent has skill in recovering systems and computers that have been compromised, are in question, or have stopped working as a result of a security attack. Progent can help determine the losses resulting from the assault, return your company to normal functions, and retrieve information compromised owing to the attack. Progent's certified engineers can also manage a thorough failure analysis by examining activity logs and utilizing other proven forensics techniques. Progent's background with security issues minimizes your business disruption and permits Progent to suggest efficient measures to avoid or mitigate future attacks.
Fault Tolerant Backup and Recovery Planning Powered by Microsoft DPM
Data Protection Manager is a ground breaking data backup and recovery technology centered around high-speed disk subsystems to maximize availability, performance, and ease of administration. Progent's expert Data Protection Manager (DPM) support professionals can assist you to develop an effective business continuity strategy, implement an affordable high-availability IT architecture, install a Microsoft DPM-powered backup and restore system, thoroughly validate your system, train your administrative staff or local service providers how to manage Microsoft DPM, or provide complete information technology outsourcing such as off-site housing of virtual or physical DPM machines in Progent's secure data center facility. To read more, see Microsoft Data Protection Manager Consulting Services.
Outsourced Spam Blocking
Progent has partnered with Postini to offer small and midsize businesses E-Mail Guard, a managed service that stops spam and e-mail threats before they can breach your corporate firewall. Learn more details concerning E-Mail Guard Outsourced Spam Filtering.
Specialized Security Services Available from Progent
Progent's veteran consultants offer world-class expertise in vital facets of IT protection such as:
Vulnerability Evaluation and Compliance Assessment
Progent provides expertise with security evaluation tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network scans to reveal possible security holes. Progent has extensive skills with scanning utilities and can help your company to understand assessment results and respond efficiently. Progent's certified security engineers also provide web application testing and can conduct expert assessments of enterprise-wide security to assess your organization's compliance with key worldwide security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless protection covering stationary wireless equipment as well as mobile devices. Read more details about Progent's Security Vulnerability Audits and Compliance Assessment.
Consulting for Microsoft ISA Server MS ISA Server 2006 provides policy-based protection, improved throughput, and easy administration of internetworking by providing both a firewall and a Web cache mechanism integrated with Microsoft's Windows 2003 Server operating system. The firewall delivers comprehensive data filtering, management of access policy, and traffic routing. The Web cache improves network throughput by remembering repeatedly accessed Web content.
Cisco PIX and ASA Firewall Expertise
Progent can provide a Cisco CCIE engineer or Cisco Certified Network Professional (CCNP) to help you to select, deploy, and manage Cisco PIX Firewalls and ASA Firewalls. Find out additional details about Cisco PIX Firewall and ASA Firewall Help.
Cisco Protection, Virtual Private Network (VPN) and Wireless Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth technical support for Cisco's complete range of security and Virtual Private Network (VPN) technologies such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet wireless access points, and Catalyst family switches. Find out more details about Cisco Security, Virtual Private Network (VPN) and Wireless Expertise.
Other Firewall and Virtual Private Network Technologies
As well as being expert in a wide array of protection solutions from Microsoft and Cisco, Progent offers small companies top-level consulting for security products from other major firewall and Virtual Private Network vendors including:
Unannounced Penetration Testing Services
Unannounced intrusion checking is a vital technique for allowing businesses to determine how vulnerable their IT environments are to real-world attacks by testing how thoroughly network security processes and mechanisms hold up to planned but unpublicized intrusion attempts launched by veteran security engineers utilizing advanced hacking methods. Read the details about Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Expertise
Certified Information Security Manager defines the fundamental competencies and international standards of performance that computer security managers are expected to achieve. It provides executive management the assurance that consultants who have been awarded their certification have the experience and knowledge to provide efficient security administration and consulting services. Progent can provide a CISM-certified consultant to assist your enterprise in critical security areas including information protection governance, risk assessment, data security program control, and crisis handling support.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security specialists who have earned CISSP certification as a result of verified professional work, rigorous study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration practices, security architecture and models, access permission systems, software development security, operations security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
ISSAP Engineering Services for Secure System Infrastructure
Progent's ISSAP certified security experts are experts who have earned ISSAP certification following thorough testing and extensive hands-on work with information security architecture. ISSAP security experts possess comprehensive knowledge of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-qualified security consultants can help your business with all phases of secure network architecture.
Certified Information Systems Auditor (CISA) Support Services
The Certified Information Systems Auditor credential is a recognized achievement that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass an exhaustive examination given by the ISACA professional group. Progent can provide the services of a CISA-qualified security consultant able to help companies in the areas of IS audit services, information technology enforcement, systems and architecture lifecycle, information technology support, safeguarding data resources, and business continuity preparedness.
GIAC Consulting Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security engineers. GIAC's mission is to verify that an accredited professional possesses the knowledge needed to provide services in vital areas of system, data, and software security. GIAC certifications are recognized by companies and government organizations around the world including and the United States NSA. Progent offers the support of GIAC certified consultants for any of the network security services addressed under GIAC accreditation programs including auditing networks, security incident handling, traffic analysis, and web services security.
Get in Touch with Progent for Network Security Support
If your company is located in Boston or anywhere in Massachusetts and you want network security expertise, call Progent at 800-993-9400 or email security-help@progent.com.
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPSec VPN technology from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security strategy and choose the right technologies from multiple vendors to support your security objectives while staying within your budget restraints.
Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service firms who offer scant documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service reports sent by every staff member to every client. The discipline of documenting and organizing service activity allows more efficient support and eliminates a slew of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.
Besides providing Great Plains specialists, Progent can give you access to experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's experts also can show you how to build and support a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.
Cisco's current network products and technologies support a new model of data center design that allows continual improvements in processor, disk, LAN/WAN framework, and application solutions in a maintainable and economical way. Progent can help businesses to identify and implement Cisco's connectivity and security technology to build a firm architecture for your data center and improve your data center functionality in vital areas including Server and disk utilization, comprehensive security enforcement, server proliferation, regulatory compliance, and disaster recovery.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Mid-size companies who work with familiar independent service providers or who maintain in-house support staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.
Progent can provide small businesses in the San Francisco Bay Area and select locations nationwide with an MS Excel specialist who can show you how to design powerful Excel applications or provide 1-on-1 coaching in the newest features of MS Excel 2007. Progent's Microsoft and Cisco certified consultants can help your business build and manage a safe, robust network and communications foundation to run your MS Excel applications.
Progent is seeking to find full-time, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants with Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or equivalent security certification; and high-end system architecture experts with a background in mobile access, wireless connectivity, fault tolerance, business continuity, information protection, and VMware. Progent also is hiring employees to work on our staff of helpdesk support technicians and remote troubleshooting professionals. Also, Progent is seeking talented managers able to perform productively in Progent's high-growth, virtual office environment.
Microsoft System Center 2005 delivers integrated enterprise management by bringing together and enhancing the change, configuration, event, and performance management experience built into Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 provides sophisticated IT management products including SMS 2003 for change and configuration management, Microsoft Operations Manager 2005 to increase network efficiency, and System Center Reporting Server to aggregate event and throughput information. Progent has extensive experience delivering Systems Management Server support services and Microsoft Operations Manager consulting as well as expertise in supporting and administering mixed-vendor networks based on Microsoft, Cisco, Unix/Linux, Mac and other IT vendors. This diversity of hands-on consulting makes it possible for Progent to deliver comprehensive network management solutions that utilize the industry's best software.
The worldwide leader in IP connectivity, Cisco Systems provides the most complete line of solutions for allowing ISPs to sell protected, scalable, value-added voice, video, and data services. Progent's Cisco-qualified network professionals have experience serving the distinct needs of Internet Service Providers by assisting ISPs to architect, deploy, and manage fault-tolerant, scalable connectivity environments appropriate for public networks.
Progent's Microsoft and Cisco certified network engineers offer expert help with a broad range of products and technologies and can deliver that assistance remotely nationwide or in person in major cities across the United States and anywhere in Northern California. Progent provides round-the-clock online help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Mac OS X, or for environments that include a mix of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco Systems CCIE infrastructure engineers for complex network issues, as well as the the support of CISSP-qualified security consultants to assist with high-level security design and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
Progent’s Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for SharePoint. Microsoft SharePoint Server is an advanced portal solution for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a common spot for your workers or customers to connect to, manage, share and interact with useful data, files, and applications and to communicate with other people. Microsoft SharePoint Server enables faster and better decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Portal Server is to gather together, in a productive way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they’ve created in a way that makes data convenient to find, download and apply.
Progent's pricing model is to charge for online service and in-person help per minute. Consequently, you are billed exclusively for delivered support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup charge and requires no retainer. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with big bills for quick repairs so you will not be forced to allow less critical problems to stay unaddressed.
Progent's experts can provide Apple Mac users a range of services such as workstation support, Apple OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, security services, and custom training. For business environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft certified consultants have the background and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your company's objectives.
