Bridgeport, CT Remote Help from Certified Network Service Professionals
Progent's computer technical support services can provide your Bridgeport, CT business cost-effective and dependable access to enterprise-class IT professionals. By providing IT support help when you need it, offering advanced expertise for critical applications, offering unique services such as automated server monitoring, and invoicing only for support you receive, Progent gives your Bridgeport, Connecticut business an economical alternative for maximizing the business value of small office networks. If you maintain an on-premises datacenter, rely on cloud infrastructure, or have a hybrid cloud/on-premises network, Progent is the smart choice for businesses to build and manage a reliable and secure information system and to benefit from quick availability of the seasoned support usually restricted to enterprises who can support a large internal information technology organization.

For mid-size and large companies, Progent can provide co-sourcing and project management services to reinforce the subject matter expertise of your in-house network support team. This can cut costs and minimize technical risks for big IT initiatives such as software programming, disaster recover/business continuity planning, network security audits, merging datacenters, or software migrations.

Progent can in addition offer the services of certified consultants to help your business to plan and execute a sensible cloud strategy.

Main Technologies Supported by Progent for Bridgeport, Connecticut Business Networks
As a Microsoft Certified Gold Partner IT service company that maintains a world-class group of Cisco qualified CCIE network consultants and Apple Computer accredited consultants, Progent offers emergency troubleshooting and low-cost remote consulting to Bridgeport, CT businesses for a wide array of information technologies such as:

Support Delivery Options Available for Bridgeport, Connecticut Businesses
Progent has a variety of options for providing small businesses and local governments with affordable computer services for technical support, system architecture, hosting services, and IT administration. Progent's paradigm for providing IT support services is based on the Help Desk structure common to big IT organizations. Progent's Helpdesk Service Mechanism promotes fast response, thorough service records, reliable follow-through, and tight cost control for a range of IT service delivery options that include remote repairs, onsite support, top-level consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center provides emergency and routine remote support for Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's certified service experts can help clients to troubleshoot and repair network problems without the expense or delay of in-person support calls. The experience of Progent's network consultants allows them to handle the majority of network issues rapidly. For the most challenging problems, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-based signup process for first-time customers to address urgent situations and Progent bills by the minute with zero startup fees or minimums, so you are invoiced only for the help you get. Experts available remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISA-certified security professionals. Learn more details about Progent's remote computer support expertise.

  • On-site Service
    Progent provides on-site technical assistance for registered customers in larger cities in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's online support experts to deliver small and midsize companies the best of both worlds: onsite service professionals when you need them as well as the remote expertise of Progent's worldwide staff of network consultants, security professionals, and business software programmers. The response time for in-person support visits is typically less than 24 hours. There is no start-up or retainer charge for registering as a Progent customer for on-premises support. Learn more details about how to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Contact Center Services are intended for all businesses who need fast and reliable access to an online Help Desk with effective telephone assistance, online repair tools, and sufficient technical depth for all needed problem escalation. Because smaller companies usually are constrained by limited IT budgets and can spare scant executive attention for handling IT support, Progent's Help Desk Call Center Services can be the most efficient option to make sure that business information networks are always up and running. Learn more about Progent's Help Desk services.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly availability of enterprise-class consultants who can provide help with critical technologies such as Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network architecture, network protection engineering, high availability network engineering, server virtualization strategies, plus configuration, programming and support for business applications including financials, operations, business analytics, sales automation, and office productivity packages. Progent can help with one-time projects including office relocations and massive system migrations, extended initiatives like management information software programming and support, relational database application programming and administration support, and web design, continuing support such as server monitoring and network management, or emergency services such as data restoration and virus removal.

  • Application Hosting
    Progent offers hosting for vital applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small companies with higher levels of dependability, protection, and recoverability than is possible using the type of in-house data center that is realistically affordable for most small and midsize companies. Because Progent utilizes the same facilities that host the equipment of some of the world's biggest IT companies, Progent can save you the expense of building and managing the systems required for world-class cooling, electrical backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that upgrades and revisions stay current, protection and efficiency is continually monitored, and systems are regularly backed up and available for complete and prompt recovery. Learn more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small or midsize company's production servers in an environment that not only provides the top level of fault-tolerance and scalability but that is in addition easy for customers to transfer to a different service firm or to move in-house when your business situation calls for it. Progent's Private Cloud hosting service is built around mature virtual server techniques that allow businesses with mixed environments to save dramatically on the costs of hardware, infrastructure support, and network administration while getting world-class dependability and an unparalleled level of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed solution, can handle the multi- OS and non- standardized networks typical of small companies, and retains ownership of the software licenses in the customer's possession so that moving to a new virtual system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced remote support services to help companies of all sizes integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that utilize on-premises resources as well as public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

Why Progent Is the Smart Choice for Bridgeport, Connecticut Businesses
Progent's staff size, depth of technical expertise, and familiarity with corporate network support allow small companies to avoid the pitfalls related to excessive reliance on small support firms or individual engineers.

Working with Progent's Experts enables your company to:

  • Avoid Excessive Dependence on Individual Support Consultants
    For IT support, small businesses sometimes depend heavily on independent consultants. Although freelance support providers carry lower expenses than larger support organizations and can afford to bill nominally smaller fees, freelancers are occasionally too busy to respond rapidly to critical network problems. If a freelance engineer is occupied with another client, sick, on vacation, or in class, the lack of backup personnel may force your business to wait for help during an emergency. As your company expands, system unavailability or difficulties with line-of-business applications become more costly. The money you thought you were conserving on an independent consultant can disappear quickly due to lost output. Also, when freelance consultants encounter unfamiliar technologies, the lack of a large consulting team to rely on for advice requires them to train in place while your company winds up footing the bill for their continuing training.

  • Have Access to Certified Professionals in Advanced Network Solutions
    The majority of smaller service firms or independent consultants specializing in small business IT support may excel at providing connect-the-dots solutions but lack the seasoning to deal efficiently with complex network environments that have mixed operating systems, many locations, VoIP implementations, mobile workers, interconnected financial and operational applications, data-driven web sites, and custom business applications. Progent's experience with worldwide enterprises and Progent's large staff of experts can benefit your small business because big-company networks are characteristically complicated, support problems require thorough knowledge in many technical areas, and reaching a high degree of stability, reliability, and protection calls for industry-proven best practices.

  • Create a Firm Basis for Growth
    Small companies typically start with an IT system cobbled together on a shoestring budget. Lacking a carefully designed basis, a series of band-aid repairs commonly get tossed onto of a marginal structure. As a business evolves, reliability and scalability issues can hinder the success of the business. Such environments need proper evaluation, smart business planning, and in-depth experience to migrate to an IT environment that will act as the reliable basis to meet current business needs and support downstream growth.

  • Team with Solution Providers, Not Resellers
    Small businesses need guidance and insight to work through an increasingly complex maze of technology options available for accelerating business growth and improving efficiency. They do not need a network consultant or support firm that attempts to sell them products. Progent eliminates conflicts of interest by not reselling any products. Progent provides consulting and services only. This permits Progent to align consulting support services with the real interests of customers. Mixing IT consulting and product selling can lead to a situation where the recommended solution is built around a predetermined technology rather than being based on the actual needs of a client.

How to Contact Progent
If your Bridgeport, Connecticut company wants to contact Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Online Network Support
For immediate remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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