World-class Remote Support Expertise for BlackBerry Environments
RIM BlackBerry Online Troubleshooting AssistanceSecure and dependable access from mobile phones to email platforms like Microsoft Exchange Server, Domino, or Groupwise has become a necessity for businesses of any type who want to maximize competitiveness. Research in Motion's BlackBerry devices and the BlackBerry BES Server are among the premiere solutions for enabling and administering wireless connectivity. However, maintaining productive BlackBerry environments is increasingly complex due to the sophisticated mechanisms available to meet the requirement for enterprise-class security and fault tolerance. Progent's BlackBerry certified consultants are experienced at delivering remote support expertise for BlackBerry environments, lowering support expenses and taking care of problems more quickly than is possible with ordinary on-site consulting.

Progent maintains a seasoned group of remote engineers certified to maintain IT system that include products from all major suppliers. (Refer to technical certifications of Progent's engineers.) Progent's Cisco-certified CCIE network engineers can assist you to manage challenging problems with your network environment. Progent's Apple qualified specialists can assist you to integrate Macs with your wireless communications solution and can provide support with Apple iPhone integration and management. Progent's Linux engineers can provide expertise for managing servers powered by all leading distributions of Linux including RedHat, SUSE, Debian GNU/Linux, CentOS, Ubuntu Linux, Mandriva, PCLOS, fedora Linux, and Gentoo Linux. This breadth of expertise allows Progent to offer a one-stop solution for IT support required in multi-vendor environments and avoids the blame game that small businesses often encounter when trying to find technical help.

Progent's network security consultants have earned prestigious security certifications such as CISM and Certified Information Systems Security Professional (CISSP). Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include a pair of economical security inventory scanning service packages that enable small companies to get an impartial security evaluation from a Progent security consultant to determine possible weaknesses in the security profile you present inside and outside your security perimeter.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications such a calendars, address books, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages as well as to IM-capable software via Microsoft Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-qualified engineers can show you how to design, deploy, and maintain BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible online to provide prompt assistance to businesses in the Buffalo region or throughout the state of New York. Progent's seasoned remote consulting experts have helped IT organizations resolve network issues and reduce IT service costs in each state in the country and built a substantial base of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote assistance for a wide array of issues related to BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs analysis, system design, installation strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry expert can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security engineers to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
In order to ask Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.

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