For small business computer networks located anywhere in the state of California, Progent's Microsoft authorized technical team members can deliver phone support and troubleshooting to fix your computer system troubles quickly and cost effectively. Progent has acquired enterprise-level skills, sophisticated utilities, and support databases to troubleshoot and repair computer network problems without the expense and delays normally associated with onsite technical service dispatches.

If your California organization is located beyond the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network environment that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop solutions reduce the effort needed for IT administrators to set up applications so they are consistent across a corporate user base, offer the power to control rights to critical information, and allow fast deployment of additional or upgraded workstations. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure that powers RDS streamlines desktop access, improves performance, tightens data security, unifies management, and provides a nearly transparent client environment. Progent's desktop virtualization engineers can assist you to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, set up test and on-line deployments, improve your network architecture to support virtualized desktops effectively, assess and resolve security issues, and train your network administrators to utilize best practices to gain a fast ROI from client virtualization.

Oracle Database Administration Support and Application Programming
Progent can provide the services of an Oracle consultant for Oracle DBA expertise or an Oracle application programmer for building database business applications. Progent's Oracle DBAs can help you to simplify key Oracle management tasks including database tuning, backup and restore processes, and database security. Progent's Oracle software developers can help you to build, test, troubleshoot, or migrate Oracle-based applications using PL/SQL. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Common Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router consulting services available from Progent include setting up domain name, DHCP, routing maps, clock, and user accounts; setting up HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and line settings; updating router's IOS image; configuring and testing failover; fixing VPN tunnel and routing issues; making a network diagram and documenting configuration; plus security and business recovery planning.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing you a WLAN that has the coverage, speed, capacity, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progentís on-premises survey includes onsite walkthroughs, spectrum and security audits of your existing wireless network, evaluation of your buildingís floor plans, measuring for RF interference, signal propagation modeling, selection of the best placement for client-specified Wireless Access Points including Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report defining the new wireless network.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, uptime, mobile computing integration, and integrated BI. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, R language support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide remote and on-premises support to assist businesses of any size to design, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Microsoft Dynamics NAV Consulting
The updated version of MS Dynamics NAV ERP includes several innovations such as Personalized Role Centers, improved BI and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals can provide software development, configuration and debugging support to help you to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV to other systems and applications. In addition, Progent can help you to design and utilize data warehouses so you can improve your knowledge of your business, attract additional customers, expand your marketing campaigns, and form successful alliances.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent network help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net payment terms are available for recurring corporate accounts.

Juniper Networks Consulting and Support
Progent's Juniper-certified network engineers can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS consultants can provide support for Juniper's premiere network control software to enable your business to simplify the administration and improve the security of your Juniper Networks VPN appliances, routers, and high-performance switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a mix of Juniper's OS platforms.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or on-premises help from a certified CCIE specialist to assist your business to design, install, manage and troubleshoot converged communications networks supported by Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds helping organizations of any size to build advanced collaboration solutions by providing services that include Unified Communications Manager (Unified CM) and CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.

Data Backup/Restore Expertise
Progent's backup engineers offer support for a wide array of products and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers help for leading backup platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist your company to implement, upgrade, or maintain backup/restore systems for a variety of architectures including on-premises, remote, cloud-based, or a mix.

Web Development Services
If you want to revamp your company Web site, develop internal web sites for applications such as HR or employee training, build a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide talented and experienced web designers and developers. Progent's consultants can also help your company to host your web solutions by designing and maintaining a secure, robust server and connectivity infrastructure that includes remote and mobile connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for leading web development tools. For data-intensive web applications, Progent can provide the help of certified MS SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

Automated Server Monitoring with System Center Operations Manager
Progent offers a range of network maintenance packages built on Microsoft System Center Operations Manager. Progent's automated, round-the-clock server monitoring makes your computer network support proactive instead of crisis-based. By identifying potential problems before they result in network disruptions, Progent's server monitoring can keep your network environment safe from untimely and expensive service interruptions.

Microsoft Office Access Application Programming
Progent's Microsoft Access developers and consultants can provide affordable remote consulting services for all editions of Office Access including Access desktop and Access Web App and offers expert assistance for application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Access application development and database management.

Get in Touch with a Progent Computer Consultant
To learn how to access a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Support.

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