For small business computer networks located within the state of California, Progent's Microsoft certified consultants can deliver phone help and troubleshooting to resolve your computer system issues quickly and affordably. Progent has developed world-class skills, advanced software utilities, and support databases to identify and resolve IT problems without the high cost and time delays normally associated with in-person technical service visits.

If your California company is situated outside of the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local network systems support options may be limited in technical expertise, or not available during a crisis. This results in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to deliver efficient network solutions.

Wireless Site Survey
Progentís Wireless Site Survey assists you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your environment, offering your business a WLAN that has the coverage, speed, load-handling capability, QoS, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service. Progentís onsite wireless survey includes onsite walkthroughs, spectrum and security audits of your existing wireless network, analysis of your buildingís layout, measuring for RF contention, signal propagation modeling, selection of optimum locations for customer-specified WAPs such as Aironet access points, Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing the new WLAN.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given only to the highest tier of companies that work closely with Microsoft, have proven their IT skills, and have confirmed client references. Microsoft Gold Certified Partners are required to maintain large staffs of IT professionals who have undergone comprehensive proficiency testing. Gold Partners are provided access to special support and training programs from Microsoft and early access to beta software for training and piloting purposes.

Easy Engagement and Billing Model
Progent has made it easy to be a customer. Progent requires no complicated contracts, no minimum commitment, no retainer fees, and no minimum support time for services delivered during normal business hours. All support time is fully documented and invoiced to the actual minutes used. Per-minute invoicing avoids situations in which clients are charged big dollars for fast repairs. You are billed only for the services you receive.

Consulting Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade efficiently from legacy releases of VMM, develop processes for building and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential advantages of new technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.

Network Support for Small Governments and School Districts
Progent has a long background providing a full-spectrum of online network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has delivered network support to organizations in all 50 states. Progent's remote computer consulting for local governments eliminates travel expenses and resolves problems faster than on-premises support.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 offers major enhancements in performance, scale, security, availability, mobile computing support, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft certified SQL Server 2016 consultants can provide remote and onsite support to assist organizations of any size to design, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.

Juniper and NetScreen Consulting
Progent's Juniper-certified network consultants can help your company to plan and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from outdated devices to the latest releases. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to enable you to streamline the management and improve the security of your Juniper and NetScreen VPN appliances, firewalls, and switches. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that incorporate a mix of Juniper's software platforms.

Best Practices Followed by Expert Consultants
Many businesses situated far from cities with ample expert consultants utilize poorly trained or unseasoned local resources for critical computer network support. This can result in a network that is undependable or inefficient. Progentís team of Microsoft and Cisco certified consultants average more than ten years of real-world industry experience, in the front lines of IT support, performing a wide array of information system tasks for a diverse mix of customers. Consequently, with Progent you get not only high-level computer network knowledge, but a consultant who follows computer industry best practices in applying those skills to resolve actual information system issues successfully and in a consistent way.

Cisco IOS software Update Support
If your network includes Cisco appliances, you could be running an outdated release of Cisco IOS, the operating system used in almost every Cisco router as well as current Cisco switches. Cisco often publishes upgrades to IOS to fix problems, plug security vulnerabilities, or add functionality. However, updating IOS and other Cisco control software can be a challenge, depending on your Cisco equipment and your system environment. For example, there may be limited internal RAM that could cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified network engineers can provide a broad selection of services associated with updating Cisco IOS or any other Cisco software platform such as IOS EX or IOS XR. Progent can run version audits of your Cisco software, recommend sensible updates, provision Cisco appliances, transfer software images, activate and verify your new software, tune throughput, troubleshoot problems, and train your IT staff how to take advantage of any important new functions.

Security Inventory Scanning for Small Businesses
Progent offers two ultra-affordable service packages designed to enable small companies to get a professional network security assessment from a qualified security consultant. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from beyond your company firewall to determine possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized machine inside your company firewall to uncover the risk to inside attacks. The two security inventory packages are configured and executed from a secured remote location.

Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's System Center consulting experts have more than 15 years of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can assist you to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent also can provide System Center 2016 migration planning and support to help you to transition to the latest edition of Microsoft System Center from an earlier one or from another IT management solution to provide the advantages of best-in-class provisioning, centralized management, security, plus datacenter and application performance monitoring.

Migration Support for Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants can provide online and on-premises consulting services for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified data security experts can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory standards.

Microsoft System Center 2016 Integration
System Center 2016 provides major enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or tune your current one, migrate smoothly from a prior version of System Center, or debug your System Center solution.

Contact a Progent Computer Consultant
To see how to access a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or go to Online Network Help.

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