For small office networks located in the state of California, Progent's Microsoft certified professionals can deliver phone help and remote troubleshooting to solve your computer system troubles quickly and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays normally associated with onsite technical service visits.

If your California company is situated beyond the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer network support options may be limited in skills, or unavailable during urgent situations. This can result in a network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a large range of technical tasks for a extensive range of customers. This means you get not only the technical skills needed for the job, but a consultant with field proven methods for applying those skills to provide affordable network solutions.

Amazon AWS Integration Consulting
Progent's Amazon Web Services (AWS) integration consultants can provide affordable online support to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid environments that seamlessly integrate Amazon AWS resources. Progent can provide as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud platform.

PC Desktop Consulting and Support Services
Progent's desktop support engineers can help you to install workstations, laptops, or handheld devices as needed or assist you to plan and execute a company-wide move to a current version of an operating system or an updated version of an important desktop application. Progent's Microsoft-certified PC specialists can install programs from Microsoft's Office family of productivity software or Microsoft Dynamics financial and customer relationship products on your client PCs so they integrate efficiently with all Microsoft applications, software from third-party publishers, SQL databases, and key solutions throughout your network. As an example, Progent can set up Outlook email client on a desktop or laptop to match both the work profile of your employee and the protection policies of your business. Progent can also offer remote and on-site troubleshooting services for workstations.

Windows 7 Migration Assistance
Progent's Microsoft certified Windows 7 migration engineers can assist your company to test Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and stability operating with your applications. Progent can also help you to estimate the potential strategic benefits of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can help you to design and execute a smooth upgrade to Windows 7 from a your current release of Windows.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantsoffer expert remote support to help businesses of all sizes to connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid network models that utilize on-premises resources along with cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange and Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop solutions lower the effort required for IT administrators to set up applications so they are consistent throughout a corporate workforce, provide the ability to manage access to critical data, and allow fast installation of additional or upgraded desktops. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's new VDI infrastructure behind RDS simplifies client access, enhances responsiveness, strengthens data security, centralizes management, and provides a nearly transparent user experience. Progent's Windows Server 2008 R2 engineers can assist your company to assess the business benefits of Microsoft's virtual desktop solutions, configure pilot and on-line deployments, improve your network architecture to accommodate virtualized clients efficiently, evaluate and resolve security issues, and educate your network administrators to follow industry best practices to achieve a fast ROI from client virtualization.

Live Online Education for Desktop Applications
Progent provides live online instruction for a range of desktop programs and operating systems such as Excel, Word, Publisher, Outlook, Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8. Live online instruction offers the benefits of conventional classroom seminars, such as instant communication between clients and trainers, but avoids the costs of transportation and the challenge of attempting to synchronize the schedules of multiple students.

Exchange Server 2016 Upgrade Services
Progent's certified MS Exchange 2016 Server consultants can assist you in all facets of your upgrade to Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information network.

Progent's Integration and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.

Extended Hours Remote Technical Support
Progent's affordable after-hours remote support program offers companies 24x7 access to online technical support from Progent's Technical Response Center. Support services offered outside normal work hours include fixing problems with Microsoft-based servers, MS Windows desktop support, assistance with Microsoft Office programs, system backup and restore, and basic routing and switching support for Cisco networking products.

Video Conferencing and Telepresence Consultants
Progent can provide the services of an accredited video conferencing consultant with expertise deploying technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a telepresence environment that protects your current investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers able to help businesses of all sizes to create and maintain a communications network that provides the speed, reliability, security, and expandability you need to support your video conferencing/telepresence environment.

Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services such as system design, configuration, administration, troubleshooting, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment. In case you are already using SQL Server 2014, Progent can assist your company to perform a cost-effective upgrade to Microsoft SQL Server 2016.

Automated Server Monitoring with System Center Operations Manager
Progent provides an assortment of network maintenance packages built on System Center Operations Manager. Progent's remote, 24x7 network monitoring makes your server support proactive rather than crisis-based. By anticipating potential problems before they cause network downtime, Progent's server monitoring can keep your network free of stressful and expensive service outages.

Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent computer consultant for online or on-premises support in , phone 1-800-993-9400 or go to Online Network Help.














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