For office network systems located within the state of California, Progent's Microsoft and Cisco authorized engineers can deliver remote phone assistance and troubleshooting to fix your network issues quickly and cost effectively. Progent has developed enterprise-level expertise, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems without the cost and time delays associated with in-person service calls.

If your California small business is situated beyond the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a diverse range of clients. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.

Wide and In-depth Expertise with Office Networking
Progent’s team of more than 80 networking consultants means customers benefit from the leverage of over 1,000 years of cumulative experience and collective information to repair the most difficult computer problems. Progent’s accredited network consultants have the experience to find fixes quickly and implement them cost effectively.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government requirements.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s exclusive group of Cisco certified CCIE network engineers have earned an accreditation restricted to the most accomplished specialists for architecting, configuring, implementing, and debugging a diverse range of Cisco network and interconnectivity products. There are only seven thousand CCIE’s worldwide, and attaining this distinction requires extensive verification of networking skills through written exams and hands-on testing to ensure that CCIE’s can apply knowledge to practical problems. CCIE’s have a foundational understanding of core networking technologies and protocols that allow for rapidly crafting multi-vendor solutions.

Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is intended to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from legacy versions of Virtual Machine Manager, develop workflows for building and deploying VMs and hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.

In-depth Experience with Microsoft's Popular Server Technology
Progent provides in-depth expertise in Microsoft’s leading server systems. Progent can provide Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 engineering services, Windows 2003 assistance, Microsoft Windows 2000 help, MS Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft Exchange 2007 maintenance, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 consulting and technical support.

IT Consulting for Local Governments
Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is among the pioneers in delivering expert remote network support and has delivered IT solutions to clients in all 50 states. Progent's remote computer consulting for local governments eliminates travel costs and solves issues faster than onsite support.

Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering you a wireless solution that has the coverage, speed, capacity, QoS, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progent’s onsite wireless survey includes onsite walkthroughs, RF and data protection assessment of your existing WLAN, analysis of your building’s floor plans, measuring for RF interference, signal propagation modeling, selection of optimum locations for client-specified Wireless Access Points (WAPs) such as Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report defining a new wireless network.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates key features first designed for and proven on Azure, one of the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft Gold-certified Windows Server 2016 Hyper-V specialists can help you to assess the benefits of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a non-disruptive upgrade strategy, train your IT management and support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

One-stop Shopping for Full-spectrum Computer Network Consulting Services
Progent can be a single solution for most network support requirements for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants frequently install, configure, and maintain solutions from leading hardware and software vendors including Check Point Software, WatchGuard, and SonicWALL. Progent also provides support for Apple Mac OS X and Apple IOS technology, Linux consulting, Citrix virtualization help, and Juniper Networks integration.

Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager provides small to mid-size businesses near-continuous backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft certified DPM 2016 consulting experts can assist you to design, implement, administer, and repair an enterprise-wide backup/restore system built around DPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional guidance to help you through technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 initiative on schedule and on budget.

Data Backup/Restore Expertise
Progent's backup and restore engineers can provide consulting support for a broad array of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers help for leading data protection products including Acronis, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help you to implement, upgrade, or maintain backup/restore solutions for a range of environments including local, edge to datacenter, cloud-based, or hybrid.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers offer world-class remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize organizations and campus networks to giant data centers and public clouds. Progent can help you to deploy Cisco's continually improving switching solutions to realize the throughput, scale, resilience, virtualization, data protection and ease of management demanded by your organization. For information about Progent's consulting and troubleshooting services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting services. To learn about Progent's consulting services for Cisco's Nexus line of switches, refer to Cisco Nexus switch consulting and support. For details about Progent's support for Cisco Meraki switches, visit Meraki switches consulting and troubleshooting services.

Progent's Consulting Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant improvements in critical areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services that include system design, configuration, management, troubleshooting, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment. In case you are already using Microsoft SQL Server 2014, Progent can assist your company to perform a smooth migration to Microsoft SQL Server 2016.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 clustering consulting, Microsoft Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 failover cluster expertise to enable your company implement clustered server configurations that offer world-class availability, even for normal maintenance functions. This zero-downtime feature is feasible because any server in a cluster can be brought down for maintenance work without impacting workers. Server clustering also enables IT staff to install critical security updates during normal working hours without impacting user productivity.

Contact a Progent Computer Support Expert
To learn how you can contact a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Help.














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