For office network systems located within the state of California, Progent's Microsoft qualified engineers can deliver remote phone help and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-grade expertise, sophisticated tools, and support databases to troubleshoot and fix network problems without the high cost and delays associated with in-person technical service visits.

If your California company is located beyond the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby network systems support options may be limited in skills, or unavailable during a crisis. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.

Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon AWS integration consultants can provide cost-effective online consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional expertise or Progent can provide comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.

Planning and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from older versions of VMM, develop workflows for creating and deploying virtual machines and VM hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware vSphere support.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide high-level remote consulting for business continuity planning, testing, and training to help your company to prepare for possible disasters, reduce downtime for your vital network functions, eliminate lost information, and comply with regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your management and IT support group to provide risk and business impact evaluation, define dependencies, identify the resources needed to run your organization, determine key IT services and define acceptable restoration times, qualify colocation sites, set up secure remote connectivity for key workers, plan emergency notification systems and define duties for personnel, write a complete recovery plan, and train key people to execute your agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent consultant so any potential problems can be resolved before they can disrupt productivity. Learn about the entire ProSight family of value-priced network monitoring and management services for small organizations.

Google Android Phone Integration
Progent's Android phone integration consulting have extensive experience delivering remote and on-premises assistance for organizations of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can be productive while on the go. Progent offers the breadth of skills to resolve network problems that span numerous vendors and that entail a mix of older and up-to-date technology. Progent offers affordable online technical support to help you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and operate Android phones and tablets efficiently.

PC Desktop Consulting and Support Services
Progent can deliver a broad array of cost-effective consulting and support services to help you company to install, integrate, troubleshoot, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 migration consulting, Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit computing expertise.

Best Practices Followed by Expert Consultants
Many companies located away from areas with plentiful expert engineers utilize poorly trained or unseasoned local resources for critical computer network support. This can produce a system that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the front lines of IT support, performing a wide range of information system services for a broad selection of clients. This means that with Progent you get not only high-level network engineering knowledge, but a consultant who understands computer industry leading practices in using that knowledge to solve real-world information network problems efficiently and in a consistent way.

Cisco Unified Communications Manager and Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the core of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express provide a borderless IP-PBX solution by integrating closely with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of CUCM setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, creating UCS server failover systems for survivability, and integration with Microsoft Exchange and Skype for Business.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of email messages and attachments and blocking users from sending sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and stay compliant with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's entire ProSight portfolio of affordable outsourced network management services for small organizations.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Learn about the entire ProSight line of low-cost network monitoring and management services for small and mid-size businesses.

Expert Wireless Engineering and Support
Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and support of wireless networking technology and can help you to plan, configure, administer and troubleshoot wireless solutions that are secure, robust, expandable, easy to manage and operate, ready to handle your critical applications, and transparently incorporated into hybrid cloud networks. Online and onsite expertise offered by Progent cover a selection of wireless technologies and include smartphone management, Wi-Fi network design and deployment, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Security Inventory Scanning for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles designed to allow small businesses to get an objective network security assessment from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive test of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized machine within your firewall to evaluate vulnerabilities to inside threats. Both security inventory packages are configured and executed from a protected remote location.

Virtualization Support
Virtual compute, storage and networking technologies allow businesses to optimize resource utilization, streamline network management, and enhance application availability and data protection. run multiple virtual servers on a single actual processor. Typical applications for virtualization are resource consolidation, inexpensive platforms for programs that only run on outdated OS software, and affordable isolation of application programming or pilot environments from on-line ones. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server Hyper-V Virtual Server consulting, VMware vSphere and vCloud deployment, VMware NSX virtual network design and integration, and Citrix XenServer support. Progent can configure virtual machines to optimize performance, reliability and ease of administration while simultaneously lowering costs; suggest and validate business recovery plans that minimize downtown in the event of a major failure; and provide continuing maintenance, repair, and consulting services as virtualization technology evolves.

Cisco IOS software Upgrade Support
If you includes Cisco appliances, you could be running an outdated version of IOS, the control software powering almost every Cisco router and current switches from Cisco. Cisco frequently publishes updates to IOS to fix bugs, plug security gaps, or add features. However, updating Cisco IOS or other Cisco OS platforms can be tricky, depending upon your Cisco appliance and your system infrastructure. For example, there could be limited local RAM that might cause a new OS version to execute incorrectly. Progent's Cisco CCIE network engineers offer a broad array of services related to updating Cisco IOS or any other Cisco software platform such as IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run version audits of your Cisco software, propose sensible updates, prepare Cisco devices, copy software images, configure and test your Cisco software, optimize performance, troubleshoot issues, and train your network support managers how to get the benefits of all significant new functions.

System Center 2016 Integration
System Center 2016 provides major improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center solution.

Contact a Progent Computer Support Expert
To learn how you can access a Progent computer support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Support.

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