For office computer networks located in the state of California, Progent's Microsoft certified technicians can provide phone support and remote troubleshooting to fix your network issues quickly and cost effectively. Progent has acquired enterprise-level skills, sophisticated tools, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and time delays associated with onsite technical service calls.

If your California company is located outside of the larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local computer network support options may be limited in expertise, or unavailable during an emergency. This results in a network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of clients. This means you get not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with affordable network solutions.

High-level Project Management Experts
For enterprise clients looking for advanced project management assistance, Progent offers access to veteran information technology professionals with years of background in IT management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist businesses to adhere to best practices to ensure that development or deployment projects are successfully completed on schedule and within budget.

Online Education for Desktop Apps
Progent provides online classes for a range of desktop programs and operating systems such as Office and Office 365 Excel, Word, PowerPoint, Project, Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Live online learning provides the advantages of traditional classroom seminars, such as immediate interaction between clients and trainers, but avoids the expenses of travel and the hassle of attempting to synchronize the availability of multiple students.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service computer consulting and support firm such as Progent rather than with a freelance consultant, your company is ensured fast availability of knowledgeable professionals whenever you require them. You do not have to worry that illness, training, time off, or conflicting jobs with other customers will leave you with no help when you have a crisis.

Offsite DPM-based Backup Service Package
Remote backup is a vital part of any complete disaster recovery solution. Progentís affordably priced Offsite DPM-based Backup Service combines the advanced capabilities of Data Protection Manager (DPM) with the state-of-the-art security facilities of the QTS Internet Data Center in Sacramento to deliver ongoing, non-disruptive backup for as much as 2.5 Terabytes of critical data from one or several of your Windows servers. Progent's managed service offering includes all configuration, management, and monitoring required for a complete offsite backup system.

Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon AWS cloud integration consultants can provide affordable remote support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional support or Progent can provide project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.

Microsoft SQL Server 2012 Support Services
Progent offers the expertise of certified SQL Server 2012 consultants as well as experienced software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security consultants to assist your business to maintain your SQL Server 2012 environment and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also assist you to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Microsoft SQL Server Application Development
Progent's Microsoft-certified SQL Server application programmers can assist with every phase of creating and managing SQL Server-powered applications. Progent adheres to leading practices within Microsoft's .NET architecture to develop expandable, manageable line-of-business software applications and to finish application development projects on time and on budget. Software development expertise available from Progent for SQL Server applications includes specification of features and scope, database modeling, normalization, data migration, T-SQL coding, software installation, storage management, tuning, backup/recovery strategies, partitioning, synchronization, security, and disaster recovery/business continuity planning.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical problems and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget. For details about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable workflow for restoring services quickly after an outage. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also allows transparent testing for site recovery, updates and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Virtualization Support
Virtual compute, storage and networking techniques enable IT organizations to maximize resource utilization, streamline network operations, and enhance workload availability and security. operate multiple virtual machines on one actual computer. Typical applications for virtual servers include hardware efficiency, low-cost platforms for programs that only run on older operating systems, and affordable isolation of application development or pilot environments from production ones. Progent's virtual server consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer support. Progent can install virtual servers to maximize speed, fault tolerance and manageability while at the same time lowering costs; propose and verify disaster recovery plans that reduce productivity loss in the event of a catastrophe; and deliver continuing support, troubleshooting, and engineering services as computer technology advances.

Cisco IOS software Update Consulting
If your network incorporates Cisco appliances, you may be using an outdated release of IOS, the network OS used in most Cisco router and the latest Cisco switches. Cisco frequently publishes upgrades to IOS in order to correct problems, plug security gaps, or add functionality. Unfortunately, upgrading Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco equipment and your system environment. For example, there could be limited local RAM that might cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a broad selection of services associated with updating Cisco IOS software or other Cisco OS like CatOS or CallManager. Progent's consultants can run audits of your Cisco software, propose appropriate upgrades, prepare Cisco appliances, copy images, activate and verify your update, optimize throughput, troubleshoot issues, and teach your network support staff how to utilize any important new features.

Talk to a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or on-premises support in , call 1-800-993-9400 or go to Online Network Support.

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