For small business computer networks located in the state of California, Progent's Microsoft certified technicians can provide online assistance and troubleshooting to resolve your network troubles fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support databases to diagnose and resolve computer network problems while avoiding the high cost and delays associated with on-site service calls.

If your California business is situated beyond the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local computer support choices may be limited in skills, or not available during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progent’s group of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of clients. This means you get not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to assist with efficient network solutions.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn about Progent's ProSight suite of managed services for small and mid-size businesses.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide expert remote support services to help companies of all sizes to connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that combine on-premises IT assets along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 integration with on-premises Exchange and Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Microsoft SQL Server 2012 Expertise
Progent can provide the expertise of certified SQL Server 2012 engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist you to manage your Microsoft SQL Server 2012 solution and define an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

ProSight DPS Managed Cloud Backup and Recovery
ProSight Data Protection Services cloud backup provides small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, applications and VMs that have become lost or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your critical information. Find out more about the complete ProSight portfolio of low-cost network management outsourcing services for small and mid-size organizations.

Online Consulting for Windows Server 2008
The complexity and integration demands of Microsoft Windows Server 2008 R2 calls for an IT consultant with practical experience and broad knowledge in designing and deploying efficient and comprehensive business information environments. The professional experience of Progent's seasoned Windows Server consultants, with an average of over ten years of background supporting Microsoft-based technology, helps insure your success in maintaining and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consultants can also assist you to evaluate the benefits of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Part-time Chief Information Officer Services
Progent can provide organizations with an IT management expert who can act as a part-time CIO. This veteran IT officer can provide long-term direction to help you to integrate appropriate technology to enhance business operations so they match more closely with your corporate objectives. Your business can create and implement a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer. Critical services Progent's part-time Chief Information Officer can perform include growth strategies, establishing technology budgets, developing and tracking models for Total Cost of Ownership, reengineering business processes, negotiating with vendors, defining security policies, business impact analysis, automating network administration, patch tracking, network asset documentation control, and disaster recovery/business continuity planning.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud environments that deliver high availability, data security, and application mobility.

Remote Support for Microsoft Windows and Cisco-based Networking Environments
Progent’s Technical Response Center offers world-class online technical support for Windows and Cisco-based environments Nationwide. Progent's certified engineers have the knowledge and experience to assist you to analyze and resolve difficult network problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of consultants makes it possible to escalate even the most challenging issues to the right specialists as necessary. Whether you require occasional phone support and remote troubleshooting or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your company with enterprise-level expertise without the high cost and management hassle of running a big in-house IT organization.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter. Find out about Progent's complete ProSight line of affordable network management outsourcing services for small businesses.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

Security Vulnerability Scanning for Small and Mid-size Business Networks
Progent offers two ultra-affordable service bundles intended to enable small companies to receive an independent network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from beyond your firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a system scan from a secure computer inside your firewall to evaluate vulnerabilities to internal assaults. Both security inventory packages are configured and run from a secured external site.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones usually requires that you configure and fine tune numerous components of your wireless environment including wireless access points, routers, wireless LAN controllers, and network management software. Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you create and maintain a Cisco wireless IP phone deployment by providing integration services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for online or on-premises help in , call 1-800-993-9400 or go to Online Network Support.














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