For office computer networks located anywhere in the state of California, Progent's Microsoft and Cisco authorized technicians can deliver phone assistance and troubleshooting to resolve your network systems problems fast and affordably. Progent has acquired enterprise-grade skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and delays normally associated with in-person technical service dispatches.

If your California small business is located outside of the larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a diverse range of clients. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with cost effective network solutions.

Android Smartphone Integration
Progent's Android phone and tablet integration consultants have extensive experience providing online and onsite assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT systems so that mobile clients can be productive while on the go. Progent offers the breadth of skills to resolve network problems that span numerous manufacturers and that entail a mix of legacy and up-to-date information technology. Progent offers budget-friendly online consulting to help you with any stage of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to help you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and use Android phones to maximize their business value.

PC Desktop Support Services
Progent's desktop support team can help your company to install PCs, laptops, or handheld devices as needed or assist your business to plan and implement a large-scale migration to a new edition of an OS or a new version of an important desktop program. Progent's certified PC consultants can configure titles from the Office line of end-user products or Microsoft Dynamics financial and CRM products on your client PCs so they integrate efficiently with all Microsoft programs, software from popular vendors, business servers, and key services network-wide. As an example, Progent can configure Microsoft Outlook on a desktop or laptop to align with both the usage pattern of the user and the security requirements of your business. Progent can also offer remote and in-person technical support for desktops.

Juniper Networks Consulting
Progent's Juniper-authorized network engineers can help your company to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated equipment to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to enable you to streamline the administration and improve the security of your Juniper Networks VPN devices, multi-access gateways, and switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a combination of Juniper's software platforms.

Planning and Deployment Consulting for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to help businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can help you to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including switches, routers and firewalls to create a seamless ecosystem that provides the same access, performance, security, manageability and uptime for wired and wireless users regardless of their location or device. (See Meraki switches consulting services.)

Remote Technical Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center provides world-class online support for Microsoft Windows and Cisco-based systems anywhere in the United States. Progent's certified professionals have the experience to help you to troubleshoot and resolve complex network problems rapidly and cost effectively. The scope of technical expertise offered by Progent's staff of engineers allows them to escalate even the most difficult issues to the right specialists as necessary. Whether you require occasional phone support and online troubleshooting or ongoing access to a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level expertise without the cost and administrative overhead of running a large in-house IT organization.

Migration Support for Microsoft Skype for Business
Progent's Skype for Business experts can provide online and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and verify a security environment for your Skype for Business deployment that meets regulatory standards.

64-bit Processing Upgrade Support Services
Progentís 64-bit upgrade support experts can help you to enhance your servers and workstations efficiently from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit processing, plan a cost-effective migration process that reduces business interruptions, and provide timely remote help to aid you to install 64-bit operating systems and application programs on your existing computers. Progent's Microsoft Gold qualified computing engineers can assist your company to integrate the 64-bit versions of Microsoft products like Windows Server 2008, Exchange Server, Windows 7, and Office Excel.

Microsoft Office Access Application Development
Progent's Microsoft Access consultants offer economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for Access application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar training for Office Access development and database management.

Dynamics GP (formerly Great Plains) Consulting Services
Progent can provide a Microsoft Dynamics GP (Great Plains) support expert to help your company to maintain and enhance your Microsoft Dynamics GP-based business information system. Progent can also help you to design and implement an efficient Dynamics GP upgrade from an older accounting package so that you preserve your data, increase your security, improve your financial reporting and management analytics, take full advantage of Microsoft Office support, and minimize business disruption by designing and following an intelligent migration strategy.

Microsoft SQL Server Application Development
Progent's certified SQL Server application developers can assist with every phase of creating and managing SQL Server applications. Progent adheres to leading practices using Microsoft's MSF Framework to create extensible, manageable line-of-business applications and to finish software projects on time and on budget. Software development expertise available from Progent for SQL Server environments includes requirements analysis, database modeling, ETL development, data migration, T-SQL coding, software installation, storage management, tuning, backup/recovery strategies, partitioning, replication, security and compliance, and disaster recovery/business continuity planning.

Extended Hours Online Support
Progent's affordable extended hours online support program provides companies round-the-clock access to remote technical support from Progent's Technical Response Center (TRC). Support services available beyond regular business hours include fixing problems with Microsoft server products, Windows desktop support, assistance with MS Office programs, system backup and recovery, and basic routing and switching support for Cisco technology.

Data Protection Manager Support Services
Progent's Microsoft-certified Microsoft Data Protection Manager consultants can assist you to develop an effective business continuity strategy, implement an affordable fault-tolerant IT architecture, configure a SCDPM-based backup and recovery system, thoroughly test your system, educate your administrative personnel or regular service providers how to maintain SCDPM, or provide extensive IT support outsourcing including remote hosting of Microsoft System Center Data Protection Manager servers in Progent's world-class data center.

Talk to a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.

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