For business computer networks located throughout the state of Colorado, Progent's Microsoft and Cisco authorized professionals can deliver remote phone help and troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to identify and fix computer network problems without the cost and time delays associated with on-site service visits.

If your Colorado organization is situated outside of the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network support choices may be limited in expertise, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progent’s team of network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a varied range of customers. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to provide cost effective network solutions.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help you to plan, program, test, install, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS and Android mobile devices, and identify and fix compatibility problems between different releases of Excel. Progent can provide as-needed help to clients who need a quick solution to a stubborn problem related to Office Excel and Progent can also provide full project management services for upgrading or creating line-of-business applications based on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the special requirements of individuals or teams.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer expert remote consulting services to assist organizations of all sizes to integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and applications in hybrid topologies that seamlessly combine on-premises resources along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments and Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.

Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento, California can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, the lab cuts capital outlay and technical risk while keeping critical IT projects on schedule.

Network Consulting for Small Governments
Progent has extensive experience delivering a full-spectrum of remote network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in providing advanced online network consulting and has delivered IT support to clients in every state. Progent's online information technology consulting for local governments saves travel expenses and solves problems faster than on-premises service calls.

Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.

Unified Communications Manager and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, is the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating with apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating Cisco VoIP phones and desktop video phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange and Skype for Business.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have wide-ranging expertise in the implementation and support of wireless information technology and can help your IT team to plan, deploy, administer and troubleshoot wireless solutions that are secure, robust, scalable, easy to manage and operate, ready to support your critical workloads, and seamlessly incorporated into hybrid cloud networks. Online and onsite expertise offered by Progent cover a selection of wireless solutions such as smartphone and tablet management, Wi-Fi infrastructure design and deployment, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

Security Inventory Scanning for Small and Mid-size Businesses
Progent has put together two low-cost service bundles intended to allow small businesses to get an objective network security assessment from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from an authorized computer inside your company firewall to evaluate the risk to internal assaults. The two security inventory packages are configured and run from a protected external site.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE configuration experts can help your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers cost-effective remote or on-premises support to help you to migrate smoothly to a productive communications network that offers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

Cisco Wireless VoIP Phone Integration
Creating solutions with Cisco's wireless IP phones usually demands that you configure and optimize numerous key pieces of your wireless infrastructure including APs, routers, wireless LAN controllers, and call management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

Get in Touch with a Progent Network Consultant
To learn how to contact a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.














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