For small company networks located in the state of Colorado, Progent's Microsoft and Cisco authorized technical experts can provide phone support and troubleshooting to solve your computer network troubles fast and cost effectively. Progent has developed world-class skills, advanced software tools, and support databases to identify and fix network problems while avoiding the cost and delays normally associated with on-site service dispatches.

If your Colorado company is located beyond the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network support choices may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s team of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a diverse range of clients. This means you get not only the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to provide cost effective network solutions.

Strategically Based in California's Silicon Valley
Progent is strategically based in San Jose's Silicon Valley, a region recognized globally for innovation, advanced technology, and top-notch network experts. Cisco is based in San Jose and Microsoft’s Silicon Valley campus is Microsoft’s biggest outside Redmond. Other major technology companies headquartered in the Silicon Valley / San Francisco region include Google, Apple, Intel Corporation, Yahoo, Sun, Juniper Networks, and Oracle. This area is in addition the site of some of the top ranked universities in the U.S. Progent has put together a world-class collection of Microsoft qualified consultants and Cisco CCIE network specialists from this large talent pool to form the core of Progent’s international team of network professionals.

Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent's certified Cisco experts are configuring domain name, DHCP, routing tables, NTP, and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering arrangements; installing current IOS image; configuring and testing failover; resolving VPN problems; creating a network diagram and documenting configuration; plus policy and redundancy planning.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for established business accounts.

Advanced Project Management Consultants
For enterprise clients looking for high-level project management support, Progent can provide the services of veteran information technology professionals with decades of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers offer project management expertise to help organizations to adhere to leading practices to ensure that major projects are successfully completed on time and on budget.

Live Online Training for Desktop Apps
Progent offers online training for a range of desktop programs and operating systems including Office and Office 365 Excel, Word, Access, Project, Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Webinar-based education offers the advantages of conventional in-person sessions, including instant interaction between clients and trainers, but eliminates the costs of transportation and the hassle of attempting to accommodate the availability of many trainees.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, enables safe self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any facet of designing, installing, using and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.

Business Intelligence Reporting and Analytics Consulting and Development
Progent’s BI reporting consultants offer remote and on premises expertise to help your organization with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI experts can assist you to maintain your current BI system, help you to upgrade databases and applications from a discontinued reporting product to a modern one, and provide custom online training to meet your specific needs. Progent’s management reporting and analytics consultants offer experience in the leading business analytics reporting tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantsoffer expert remote consulting to help companies of all sizes to connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and manage cost-effective hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid topologies that combine local IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting.

Google Android Phone Integration and Management
Progent's Android phone and tablet integration consulting services have years of experience providing online and onsite assistance for businesses of all sizes who need to integrate Android phones and tablets into their information networks so that users can be productive from virtually anywhere. Progent offers the range of know-how to resolve technical problems that span multiple vendors and that entail a mix of older and current information technology. Progent provides affordable remote expertise to assist you with any facet of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to assist you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE integration experts can help you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers cost-effective online or on-premises support to help companies to move smoothly to a modern communications network that offers accelerated ROI. Progent's Gold-certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

Progent's Integration Support for Windows Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the traditional physical on-premises datacenter to the modern hybrid networking model that includes both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support to help you plan and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure planning and integration consulting.) Progent can also provide as-needed consulting, technical support, and customized training.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voicemail solution that accelerates collaboration by offering flexible set of options for accessing voice messages within an environment that is easy to implement and administer. Cisco Unity Connection lets you access and manage voicemail messages from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers affordable voicemail, integrated messaging, IVR, and automated-attendant services for small to mid-size businesses and enterprise branch locations with as many as 500 workers. Progent's Cisco-qualified CCIE network consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your voice messaging solution delivers maximum business advantage.

Microsoft Access Application Development
Progent's Microsoft Office Access consultants can provide economical remote consulting services for all releases of Office Access including desktop and browser-based versions and offers expert help for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom online training for Office Access development and database management.

Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a range of network maintenance packages built on System Center Operations Manager services. Progent's remote, round-the-clock network monitoring makes your server management proactive rather than reactive. By anticipating emerging problems before they cause system disruptions, Progent's automated server monitoring can keep your network free of untimely and costly service outages.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable process for recovering applications and services rapidly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and manage a disaster recovery system based on VMware SRM.

Talk to a Progent Network Support Expert
To learn how you can contact a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Online Network Help.

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