For small business network systems located throughout the state of Colorado, Progent's Microsoft qualified consultants can provide phone help and remote troubleshooting to repair your computer network issues fast and affordably. Progent has developed enterprise-level skills, software tools, and support databases to diagnose and resolve IT problems without the high cost and time delays normally associated with onsite service calls.

If your Colorado company is located beyond the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local computer network support options may be limited in technical expertise, or not available during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a extensive range of customers. This means you get not only the technical competency needed for the task, but an expert with field proven methods for applying those skills to assist with affordable network solutions.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers proven virtualization platforms, a state-of-the-art data center, and the technical experience of Progent's Microsoft Gold Certified engineering staff to give small companies a comprehensive IT outsourcing alternative that improves system dependability and protection, eliminates management overhead, and saves money. Under Progent's Private Cloud Hosting model, the client owns the data, the OS platforms, and the software applications. Because the system is virtualized, it can be transported immediately to a new physical environment without time-consuming and risky reinstallation. With Private Cloud hosting, you are not kept captive to a single hosting service.

In-depth Experience with Microsoft's Popular Server Environments
Progent offers broad expertise in Microsoftís popular server systems. Progent offers Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Windows 2008 R2 engineering services, Windows Server 2003 technical support, Windows 2000 Server engineering services, Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 troubleshooting, Microsoft Exchange 2007 assistance, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 integration and application development.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN deployments efficiently based on best practices.

Simple Sign-on and Billing Model
Progent makes it simple to be a customer. Progent requires no complicated contracts, no minimum commitments, no retainer fees, and no minimum job fee for services delivered during normal working hours. All consulting time is documented in detail and billed to the precise number of minutes used. Per-minute billing avoids scenarios in which customers are charged big bucks for quick repairs. Your company is billed exclusively for the support you are provided.

Online Technical Support for Microsoft and Cisco-based Network Environments
Progentís Technical Response Center offers world-class remote support for Windows and Cisco-based environments anywhere in the United States. Progent's certified professionals have the knowledge and experience to assist you to troubleshoot and solve complex network problems rapidly and affordably. The scope of information technology expertise offered by Progent's staff of consultants allows them to escalate even the most difficult problems to the right subject matter experts as required. Whether you require occasional phone support and remote repair or ongoing availability of a Help Desk Technical Response Center, Progent's engineers can provide your organization with enterprise-level support without the cost and administrative overhead of maintaining a large in-house IT organization.

One-stop Shopping for Full-spectrum IT Consulting Services
Progent can act as a single source for the majority of network support needs for small businesses. While concentrated on supporting environments from Microsoft and Cisco, Progent engineers frequently install, configure, and troubleshoot technologies from leading hardware and software vendors including Check Point Software, WatchGuard, and Symantec. Progent also offers expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix consulting, and Juniper expertise.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a unified voicemail solution that promotes teamwork by offering flexible set of options for accessing calls and messages within a framework that is simple to implement and administer. Unity Connection allows you to access and manage your voice messages from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides cost-effective voicemail, integrated messaging, IVR, and automated-attendant services for small to mid-size businesses (SMBs) and enterprise satellite offices with as many as 500 users. Progent's Cisco-qualified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE solution delivers maximum competitive advantage.

Data Protection Manager Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small to medium-size businesses near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-aware backup for critical workloads such as Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft certified System Center 2016 Data Protection Manager consulting experts can assist you to plan, deploy, administer, and repair a multi-site backup/recovery solution powered by SCDPM 2016. Progent can help you to upgrade from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

Comprehensive Reporting of Services Provided
Progent produces complete and detailed documentation of all service work to ensure customers do not feel like a hostage to their support organization. Progent sends email accounts of services shortly after completion of each support interaction, and also sends a hard copy along with monthly billings. Comprehensive network support reporting makes it less disruptive for customers to transfer to a different support provider or take on more service responsibilities internally. Good service reporting also give IT managers the information needed to assess the quality of maintenance services and develop better informed IT budgets.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent runbook for restoring applications and services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and administer a disaster recovery system based on VMware Site Recovery Manager.

Progent's Online Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a broad range of economical online support services to assist your organization to manage and troubleshoot your legacy Microsoft Word solution or assist you to move to a current release of Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility problems between different versions of Word, integrating Office Word with different Office apps like Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, and smart phone integration, and online Office Word training sessions customized for individuals or groups.

Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Help.














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