Colorado Network Technical Support for Small Office Information Technology Systems: Online Phone Help and Repair
For office computer networks located throughout the state of Colorado, Progent's Microsoft certified professionals can provide phone support and remote troubleshooting to solve your computer network troubles fast and affordably. Progent has developed top-notch skills, sophisticated tools and support databases to identify and repair network problems without the cost and delays associated with on-site service calls.
If your Colorado organization is located beyond the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby network support options may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent’s group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a varied range of clients. This means you get not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with efficient network solutions.
Strategically Based in Northern California
Progent is strategically based in Northern California, an area recognized worldwide for innovation, technology leadership, and top-notch computer experts. Cisco is based in San Jose and Microsoft’s Silicon Valley campus is Microsoft’s second largest outside Redmond. Other major high-tech companies headquartered in the Silicon Valley / San Francisco Bay Area include Google, Yahoo, Apple, Intel, Symantec, Sun, Juniper Networks/Netscreen, Oracle and others. This is also the location of some of the highest ranked universities in the United States. Progent has put together a world-class group of experts from this sizable talent pool.
Applications Support Services
Progent's Experts Team offers in-depth consulting expertise in specific software application areas. By providing a one-stop source for IT generalists and specialists, Progent can customize fast, cost effective and complete IT solutions that fit the unique needs of your business. Areas of applications expertise available from Progent include ERP, MRP and financial systems support, Microsoft CRM help and training, plus support and customized training for Microsoft Project, Microsoft Excel and Microsoft Word.
Convenient Access to Progent's Team of Microsoft-certified Engineers
Progent's team of Microsoft-certified technicians and engineers is ideal for customers in geographic areas that lack in-depth expertise in Microsoft's latest line of server technologies. All Progent consultants have over 10 years of experience supporting the Microsoft family of technologies.
Nationwide Remote Support for Microsoft Windows and Cisco-based Network Environments
Progent’s Technical Response Center offers expert remote support for Microsoft and Cisco-based environments Nationwide. Progent's certified experts have the expertise to help you troubleshoot and resolve complex network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of engineers makes it possible to escalate even the most difficult problems to appropriate specialists as required.
Broad and In-depth Experience with Business Information Networks
Progent’s team of 60+ network experts means customers benefit from the leverage of 800 years of cumulative experience and shared knowledge base to repair the most vexing computer problems. Progent has the know-how to find fixes fast and deliver them affordably.
Linux Consulting and UNIX/Windows Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to peacefully coexist for easy administration, seamless dataflow, high availability, enhanced performance and integrated security. If you are developing Linux applications on a network that includes Microsoft-based servers, desktops and software, Progent offers full-service outsourcing that allows you to focus on your area of high-value expertise.
Web Development Services
If you want to revamp your corporate Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new venture, or build enterprise-class, data-driven Web applications, Progent can provide talented and experienced Web architects and developers. Progent's experts can also help you build and maintain a secure, robust server and communications infrastructure, including remote and wireless connectivity, to support your Web solutions. Services available through Progent's Experts Team include Web design, Web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training in FrontPage. Progent can also provide engineers who can you create and deploy custom eCommerce solutions.
24x7 Support for Maximum Network Uptime
For organizations with mission-critical network applications, Progent can provide online support services on a round the clock basis. Added to Progent's automated 24x7 server monitoring offering, this service can help ensure the maximum network availability.
One-stop Shopping for Comprehensive IT Support Services
Progent can be a single source for most network support needs for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent staff regularly work with installing, supporting, integrating and troubleshooting solutions from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
Progent’s fault tolerant system consultants offer reliability support, disaster recovery services, system load balancing, high-availability interoffice access, fault-tolerant Internet connection design, high-availability data center services, and other non-stop networking support to show your small business create a non-stop network for strategic applications. Progent has the experience to develop economical, 24x7 networks by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Broadwing is the first telecom company to deploy a fully optically switched backbone network offering low latency and high performance. Broadwing Communications provides a rich selection of data services including Broadwing T1, Point-to-Point T1, DS3, DSL, ISDN PRI, and ATM. Broadwing also provides Voice over IP solutions plus switched and dedicated voice services. Progent has an agency relationship with Broadwing and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to help you incorporate Broadwing data/voice services to create a world-class, integrated communications network on a down-to-earth budget.
Progent’s Cisco-certified technology experts can provide help for Cisco routers that includes configuration and maintenance services plus experienced Cisco IOS software help. Progent's services for Cisco routers include design help for redundancy, automatic fail-through, and redundant power for better fault tolerance and system uptime. Cisco routers for small to mid-size organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small or branch offices and off-site workers to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial lines. Cisco 1700 Router Series modular access routers are built to offer an economical, complete e-business solution for small and midsize businesses. They provide versatility and manageability to handle complicated e-business demands, such as seamless data/voice/video/fax integration, high-speed broadband Internet connectivity, and comprehensive security solutions. Cisco 2600 Routers are a line of scalable multiservice access routers for remote offices, providing versatile LAN and WAN configurations, multiple security settings, and an array of high performance processors. The Cisco 3700 Router Series is a line of modular, multiservice access solutions for medium and large-sized organizations. With more than 70 available interface options, the Cisco 3700 family delivers the answer for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Cisco's security and remote connection technology for small companies offer a comprehensive line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet wireless appliances, and other Cisco security technologies that fit best with your business goals.
With virtual server technology, businesses can operate many virtual machines on a single actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server segmentation, but without the expense that goes with purchasing extra server equipment. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can assist you with all aspects of server virtualization and administration to enable your company to contain costs and save time.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of a new generation of high-end applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent can supply companies in Northern California and major locations nationwide with an expert with knowledge of the new features of Microsoft Office Word 2007 and 2003. An engineer from Progent's Experts Team can help you incorporate MS Word's powerful features into the workflow of your organization, help with creating templates and writing convenient macros, or provide individual education to keep your company current on MS Office Word. Progent's engineers can help your business build and maintain a secure, reliable IT system infrastructure to support your Microsoft Word solutions.
Progent can provide voice and VoIP services from AT&T, Broadwing, and Speakeasy. Voice services offered through Progent include long distance, toll-free, local, teleconference, Voice Over IP, and wireless. Progent can also show you how to incorporate voice services into your computer environment and your business processes so that your organization receives all the advantages of the revolutionary fusion of voice and data solutions. Progent can deliver a full array of VoIP consulting services to offer your business a competitive advantage and a seamless growth path as communications technology advances.
Progent's pricing model is to charge for online service and on-site help by the minute. Consequently, you are charged just for delivered services. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. In addition, Progent imposes no startup fee and requires no monthly commitment. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick repairs so you will not be tempted to permit minor problems to fester.
Microsoft Operations Manager is a powerful server management solution that enables IT managers to be more responsive to critical IT trouble spots by alerting them when incipient problems require attention based on a comprehensive database of real problems. Microsoft Operations Manager saves administration time by putting aside spurious event data that is not indicative of critical issues. Progent's certified MOM consultants can help you to pick appropriate MOM components, install and configure Microsoft Operations Manager, and write specialized rules, VBasic scripts, reports, and alerts for your company.
For custom application creation, Progent can provide programming experts to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining email solutions for San Francisco Bay Area clients. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features protection, high availability, easy access for remote and wireless users, efficient administrative tools, and productive integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, Microsoft Exchange 2000 Server, and Exchange Server 5.5. Progent can also assist small or medium businesses to migrate from Exchange 5.5, Exchange 2000, or Microsoft Exchange 2003 Server to Exchange Server 2007.
Progent's Mac and Windows service specialists can show you how to combine Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup support. Allowing productive cooperation among a mix of servers and workstations powered by Apple OS X and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows technology. Progent's qualifications in Microsoft and Apple consulting makes it possible to provide expert assistance to companies that depend on these technologies to maintain their strategic edge.
