For small office network systems located anywhere in the state of Connecticut, Progent's Microsoft certified consultants can deliver remote phone support and troubleshooting to resolve your network systems troubles quickly and affordably. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to diagnose and fix IT problems without the high cost and delays associated with on-site technical service dispatches.

If your Connecticut business is situated outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network systems support choices may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progent’s group of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to assist with excellent network solutions.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as IPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

Progent's Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote support services to assist your organization to plan, program, test, deploy, administer, and debug applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest versions of Excel, support Excel on iOS and Google Android mobile devices, and fix compatibility problems between various releases of Office Excel. Progent offers on-demand help to clients looking for a fast solution to a specific problem associated with Office Excel and Progent can also provide full project management services for migrating or creating line-of-business application software based on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the special requirements of individuals or groups.

Part-time CIO Services
Progent can provide organizations with an information management professional who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can provide long-term direction to help your company to integrate appropriate IT products to enhance business operations so they match better with your corporate goals. Your company can create and install a well conceived information technology strategy without incurring the cost of a full-time senior IT executive. Important tasks Progent's temporary CIO can perform include growth strategies, rationalizing IT budgets, developing models for Total Cost of Ownership, reengineering workflows, reviewing contracts with suppliers, defining security standards, cash flow management, streamlining network administration, computer desktop management solutions, software revision tracking, and disaster recovery planning.

Remote Support for Windows Server 2008 R2
Microsoft Windows Server 2008 R2 represents an important step forward in making IT systems more secure and available, simpler to virtualize and manage, more expandable, and able to provide a better environment for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 professionals can deliver expert, cost-effective remote consulting to help your company get the most from the improvements incorporated into Windows Server 2008 R2 by delivering certified consulting, tech support, education, administration, monitoring, and security engineering expertise.

Simple Sign-on and Pricing Model
Progent makes it simple to become a customer. Progent requires no complex contracts, no minimum commitment, no retainer fees, and no minimum support time for services delivered during regular business hours. All support time is documented in detail and invoiced to the precise number of minutes used. Per-minute invoicing eliminates situations in which clients pay big dollars for quick repairs. Your company is billed exclusively for the support you receive.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions reduce the work required for IT administrators to deploy applications so that they are standardized throughout a corporate workforce, offer the ability to manage rights to business data, and enable quick deployment of new or upgraded workstations. In Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies desktop connectivity, enhances responsiveness, strengthens data security, unifies administration, and provides a nearly transparent client environment. Progent's desktop virtualization engineers can assist your company to assess the strategic advantages of Microsoft's desktop virtualization solutions, configure pilot and production environments, optimize your system architecture to accommodate virtual clients efficiently, evaluate and remediate security problems, and educate your network administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service IT consulting and support organization like Progent rather than with a freelance consultant, your company is ensured timely availability of capable experts whenever you need them. You do not have to be concerned that illness, classes, time off, or conflicting priorities with other customers will leave you without help when you have a crisis.

Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to make the move from the traditional physical on-premises datacenter to the contemporary hybrid computing model that combines local and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to determine the possible business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent can provide full-service project management so you can plan and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange and Azure integration support.) Progent also offers continuing consulting, technical support, and customized training.

System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a wide range of affordable remote support services to help you to maintain your existing Microsoft Office Word environment or help you to move to a newer version of Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various versions of Office Word, interfacing Word with different Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone synchronization, and remote Microsoft Office Word training sessions customized for individuals or groups.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Talk to a Progent Computer Support Expert
To find out how to access a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Online Network Support.

© 2002- 2017 Progent Corporation. All rights reserved.