For small company networks located within the state of Connecticut, Progent's Microsoft and Cisco certified engineers can deliver phone support and remote troubleshooting to fix your network systems problems quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to diagnose and resolve network problems without the high cost and delays associated with on-site technical service visits.

If your Connecticut company is situated beyond the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network systems support choices may be limited in technical capability, or unavailable during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s group of network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a broad range of customers. This means you get not only the technical know how needed for the task, but a consultant with proven methods for applying those skills to provide affordable network solutions.

The Progent Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento can be used for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

Desktop Support Services
Progent can deliver a broad array of affordable services to assist your business to deploy, integrate, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Microsoft Windows 8.1 technical support, Microsoft Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit processing expertise.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless professionals who can help you to assess the benefits of UniFi products for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

MySQL Database Application Development and Database Administration Consulting
Progent's MySQL application developers, database architects, and DBAs offer affordable online database administration or application development services and can help businesses of all sizes to integrate and maintain MySQL in a reliable network environment that offers high levels of performance, scalability, and protection. Progent also has experience helping companies migrate applications from an Oracle environment to MySQL.

Advanced Project Management Experts
For enterprise project management assistance, Progent offers the services of senior IT experts with decades of experience as technology project managers for application development, information systems deployment, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide world-class management skills to help enterprise customers to adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and on budget.

Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable online consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Word solution or assist you to move to a newer version of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Office Word, interfacing Word with other Office applications like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security support, and smart phone synchronization, and remote Microsoft Office Word training customized for individuals or groups.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for physical and software-based Wi-Fi controllers and can assist you to determine which type is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.

Deployment Consulting for Lync 2013
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT staff and end users. Progent has expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Office and Office 365 apps including Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist you to design and implement out an efficient migration to Skype for Business.

Security Vulnerability Scanning for Small Business Networks
Progent offers two ultra-affordable service bundles intended to allow small companies to receive an independent network security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive examination of your network from beyond your firewall to uncover potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from an authorized computer inside your company firewall to determine your exposure to inside attacks. Both security inventory services are configured and executed from a secured remote site.

Microsoft Active Directory (AD) Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, damaged AD objects, removal of beta application configuration objects in on-line Active Directory systems, and restoration of unsuccessful installations of AD and AD-enabled applications. Progent is also proficient in working with “expert only” AD utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues such as AD naming conventions, hierarchical structure, IT administration structure, use and design of group policy objects, as well as security and auditing specifications. Progent can also analyze the implications of server and service implementations on capability and speed. Progent can assist companies to plan and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

Video Conferencing and Telepresence Consultants
Progent offers the support of a certified video conferencing engineer with an extensive background integrating products from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, install, expand, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure engineers who can help companies of any size to create and maintain a network that provides the performance, dependability, security, and scalability you need to accommodate your telepresence environment.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or visit Online Computer Support.














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