For business network systems located throughout the state of Connecticut, Progent's Microsoft qualified consultants can deliver online support and remote troubleshooting to repair your network systems troubles fast and affordably. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to identify and resolve IT problems while avoiding the cost and time delays normally associated with on-site technical service visits.

If your Connecticut organization is located beyond the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local computer network support options may be limited in technical expertise, or not available during an emergency. This can result in a computer network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís group of network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of clients. This means you get not only the technical skills needed for the job, but an expert with field proven methods for applying those skills to provide efficient network solutions.

Progent's Integration and Development Support for SQL Server 2016
SQL Server 2016 introduces major enhancements in performance, scale, data security, uptime, BOYD support, plus built-in analytics and reporting. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts can provide online and onsite support to help organizations of any size to design, deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.

Project Server Expertise
Progent's Microsoft Project Server and Project Online consultants offer comprehensive online and on-premises support for Microsoft Project Server and for Microsoft products that work in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional set up, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to assist you to optimize your environment to accommodate local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate safely and efficiently. Progent's certified security consultants can assist your IT team to define and enforce security policies that safeguard sensitive project information without disrupting the efficient sharing of legitimate information.

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP trunks and CUBE internetworking, installing ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP offers several new features such as specialized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts can provide software development, integration and debugging services to enable your company to benefit from Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV ERP software to other systems and programs. Also, Progent can help your organization to design and utilize databases so you can improve your knowledge of your operations, attract more customers, refine your marketing strategies, and build successful partnerships.

Juniper Support
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to current versions. Progent's Junos OS consultants offer expertise with Juniper's flagship network control software to enable your business to simplify the administration and improve the protection of your Juniper Networks VPN appliances, multi-access gateways, and switches. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that include a mix of Juniper's software platforms.

Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager, formerly named CallManager, operates as the center of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified CUCM consultants can assist with any facet of Unified Communications Manager configuration and debugging in areas such as integrating VoIP phones and desktop video IP phones, designing dial plans, configuring SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, designing UCS server clustering solutions for high availability, and integration with Exchange Server.

SharePoint Server Consulting Services
Progent's Microsoft-authorized SharePoint Server 2010 specialists and Office SharePoint Server 2007 consultants can show you how to evaluate the business case for implementing the current version of SharePoint Portal Server, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, provide setup and integration expertise, help you to set up Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint, develop a comprehensive security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.

Automated Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a selection of network maintenance packages based on Microsoft System Center Operations Manager technology. Progent's remote, round-the-clock server monitoring makes your computer network support proactive rather than reactive. By identifying emerging issues before they result in network disruptions, Progent's server monitoring can keep your information network free of untimely and expensive service outages.

Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class colocation centers in the San Francisco Bay Area and major metropolitan areas across the U.S., and Progent's colocation consulting team can improve your systemís redundancy and performance by helping you select a colo facility that addresses the specific needs of your enterprise such as geographic location, space, connectivity, affordability, and extra additional features and services. Progentís colocation center support services are intended for businesses with hardware located at co-location hosting facilities and in need of on-demand on-premises service at the colocation facility as well as online help from Microsoft and Cisco certified professionals. Progent provides a selection of colo center consulting services such as network architecture analysis, Windows and UNIX server integration and support, tech support for server and communications networking, design and installation of non-stop configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server cluster configurations.

Cisco Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and optimize numerous components of your Wi-Fi infrastructure including wireless access points, switches, wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration experts can provide online and onsite assistance to help you build and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to provide centralized control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Learn more about Progent's entire ProSight portfolio of low-cost managed services for small and mid-size organizations.

System Center Data Protection Manager Support Services
Microsoft System Center 2016 Data Protection Manager offers small and mid-size organizations automatic backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft certified System Center 2016 Data Protection Manager consultants can help you to design, deploy, manage, and repair a multi-site backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed guidance to help you through technical bottlenecks or provide comprehensive project management support to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.

Contact a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Help.














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