For office computer networks located in the state of Connecticut, Progent's Microsoft certified technical experts can deliver remote phone assistance and remote troubleshooting to resolve your computer network issues fast and cost effectively. Progent has acquired enterprise-level skills, sophisticated tools, and support databases to diagnose and fix network problems while avoiding the cost and delays normally associated with onsite technical service visits.

If your Connecticut organization is located outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network support choices may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to assist with excellent network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere consultants can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.

Eliminate Reliance on an Individual Freelance Consultant
By creating a partnership with a full-service network consulting and support company such as Progent rather than with an individual freelance consultant, your company is ensured timely access to capable professionals whenever you need them. You do not have to be concerned that sickness, classes, vacations, or conflicting jobs with other clients will leave you without help when you have an emergency.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting support to help organizations of all sizes to integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid topologies that utilize physical IT assets along with cloud services. To help you to integrate public clouds with networks, Progent offers a range of public cloud migration services that include Office 365 integration with on-premises installations of Exchange and Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The interview is designed to help assess your company's preparedness either to stop or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Migration Consulting Support for SharePoint Server 2013
Progent has been providing SharePoint support since the first product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual jobs associated with your SharePoint 2013 deployment.

Google Android Phone Integration and Management
Progent's Android phone and tablet integration consulting services have extensive experience providing remote and onsite support for businesses of any size who need to integrate Android phones and tablets into their IT networks so that mobile clients can work together from anywhere. Progent offers the range of skills to resolve technical problems that involve numerous vendors and that represent a combination of older and current technology. Progent provides budget-friendly online consulting to help you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you finish strategic network initiatives on time and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.

Microsoft Dynamics NAV Consulting
The latest release of MS Dynamics NAV includes several new features including Personalized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts can provide software development, configuration and troubleshooting services to enable your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to connect Microsoft Dynamics NAV ERP software to additional services and programs. In addition, Progent can help your organization to create and analyze databases so you can improve your understanding of your operations, acquire additional customers, expand your sales campaigns, and form productive partnerships.

Wireless IP Phone Solutions
Integration of Cisco's wireless IP phones usually demands that you configure and fine tune numerous components of your wireless environment including APs, switches, wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration and troubleshooting experts offer remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that range from debugging the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

Exchange Server 2013 Migration Services
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, availability, security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can provide remote or onsite expertise to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

Migration Support for Skype for Business
Progent's Microsoft Skype for Business experts can provide remote and onsite consulting services for companies of any size to evaluate the benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you design and validate a security environment for your Skype for Business solution that meets government and industry standards.

Citrix Certified XenServer Consulting Support
Progent's Citrix XenServer virtualization engineers can help your company to evaluate the business benefits of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and help you to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.

Progent's Integration Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the traditional stand-alone in-house datacenter to the new hybrid networking paradigm that combines both local and cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you design and execute a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure planning and integration consulting services.) Progent also offers as-needed consulting help, troubleshooting, and training.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, configuration, management, remediation, and software development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can assist your company to carry out a cost-effective migration to SQL Server 2016.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE integration experts can help your business to plan, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or onsite expertise to help businesses to migrate smoothly to an advanced communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

Contact a Progent Network Consultant
To learn how to access a Progent network support expert for online or on-premises help in , phone 1-800-993-9400 or go to Online Network Support.














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