For small office computer networks located anywhere in the state of Connecticut, Progent's Microsoft certified engineers can provide remote phone support and remote troubleshooting to repair your network systems troubles quickly and affordably. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems without the expense and delays normally associated with on-site technical service calls.

If your Connecticut company is situated beyond the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network support choices may be limited in technical capability, or not available during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

BI Reporting and Analytics Consulting
Progentís BI reporting experts offer online and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting ranging from debugging or enhancing applications to designing and deploying an advanced BI solution. Progent's BI consultants can help your company to maintain your existing reporting system, help you to migrate reports and databases from a discontinued reporting platform to a modern one, and provide custom online training tailored to your individual needs. Progentís management reporting consultants can provide experience in the leading BI reporting and visualization platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Builder.

Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management tools and is designed to provide a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older versions of VMM, develop processes for building and installing virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi expertise.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization technologies lower the effort required for IT administrators to set up applications so they are standardized throughout a corporate workforce, provide the ability to control rights to business data, and allow fast deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure that powers RDS streamlines desktop connectivity, improves performance, tightens data security, centralizes administration, and provides a nearly seamless user experience. Progent's desktop virtualization engineers can assist you to assess the business advantages of Microsoft's desktop virtualization solutions, set up pilot and production environments, optimize your system architecture to support virtualized clients efficiently, assess and remediate security problems, and educate your network managers to follow best practices to achieve maximum payback from desktop virtualization.

Immediate Support for Urgent Issues
With Progentís urgent remote computer support services, your company can get immediate help for problems that are causing network disruption. Online help does away with the lengthy delay and increased expense required for on-site technical service. For typical IT management tasks, Progentís online support engineers can perform most jobs within a few minutes of a request, instead of requiring your company to live with a problem for up to a day for on-site help to arrive.

Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote support for Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to analyze and resolve complex network problems quickly and affordably. The breadth of information technology expertise offered by Progent's staff of consultants allows them to escalate even the toughest problems to the right specialists as required. Whether you require one-time phone support and remote repair or continuing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your organization with enterprise-level support without the high cost and administrative hassle of running a large internal IT group.

PC Desktop Consulting and Support Services
Progent can deliver a broad range of cost-effective services to assist you business to install, integrate, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning assistance, Microsoft Windows 8.1 consulting, Windows 7 maintenance, Microsoft Office and Office 365 integration, and 64-bit processing upgrades.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent is the leading source of convenient, immediate, and economical access to Cisco CCIE consultants. CCIEs are recognized network experts who are awarded this top-level certification only through thorough testing by Cisco. CCIEs are able to handle even the most complex problems associated with network planning, integration, troubleshooting, and service. Progentís CCIE consultants work closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing workarounds or acquiring software updates to resolve problems. Progent can provide quick contact with a CCIE by telephone so that you can get instant help for tough network problems that are affecting business efficiency but are outside the expertise of your usual IT support resources.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide advanced online consulting support to help businesses of any size to integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid architectures that seamlessly combine local resources along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud integration services that include Office 365 integration solutions with on-premises Exchange and Azure hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging.

System Center Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager provides small and medium-size businesses automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for key platforms like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to design, implement, administer, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to upgrade from an older version of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 initiative on schedule and within your budget.

Microsoft Dynamics GP Consultants
Dynamics GP 2015 R2 features a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants have the broad technical skills and hands-on experience to resolve the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the business value of your investment in this mission-critical product.

Linux Consulting and Linux/Windows Integration
If your company IT environment mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into an efficient system that permits all your platforms to coexist for simpler management, seamless data exchange, fault tolerance, enhanced throughput, and integrated security. If you are developing Linux based-software within an environment that incorporates Microsoft Windows-powered servers, workstations, and applications, Progent offers full-service network outsourcing that allows you to focus on your area of high-value expertise.

Migration Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, security and compliance, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and ongoing Call Center support services.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services including system design, deployment, administration, remediation, and software development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment. If you are already using SQL Server 2014, Progent can help you to execute an efficient migration from SQL Server 2014 to a current release of Microsoft SQL Server.

Microsoft Access Database Application Programming
Progent's Microsoft Office Access consulting experts offer cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Access application development and database administration.

Talk to a Progent Network Consultant
To see how you can contact a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Help.

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