For small office computer networks located within the state of Connecticut, Progent's Microsoft authorized technical team members can provide remote phone help and troubleshooting to fix your network issues quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve IT problems while avoiding the high cost and time delays normally associated with in-person technical service calls.

If your Connecticut small business is located outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network systems support choices may be limited in technical expertise, or not available during an emergency. This can result in a computer network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progents team of expert network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the task, but a consultant with proven methods for applying those skills to provide excellent network solutions.

Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS cloud planning and integration experts can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy all-cloud or hybrid networking models that efficiently incorporate Amazon AWS services. Progent can provide occasional support or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud.

High-level Project Management Experts
For enterprise customers looking for high-level project management support, Progent offers the services of veteran IT professionals with years of experience in IT management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers can provide project management skills to assist organizations to follow leading practices to make sure strategic projects are completed on time and on budget.

IT Consulting Services for Local Governments
Progent has extensive experience providing a full-spectrum of online IT consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert online IT consulting and has provided network support to clients in every state. Progent's online IT consulting for local governments eliminates travel expenses and solves problems more quickly than on-premises support.

Common Examples of Remote Support Services Available from Progent for Cisco Routers
Some of the common online Cisco router support services offered by Progent include setting up domain name, IP addressing, routing maps, NTP, and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing maps, line settings and BGP peering arrangements; installing current IOS image; configuring and testing failover; resolving VPN tunnel issues; creating a network diagram and documenting router setup; plus policy and availability strategy.

Consulting and Troubleshooting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to upgrade from an earlier edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to plan and implement a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of stronger assurance capabilities, more affordable VMM storage fabric, and other enhancements.

The Progent Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento, California has a collection of dedicated computers and network equipment intended to be utilized online or on site to accommodate system testing, evaluations, capacity modeling, troubleshooting, disaster recovery simulation, education, and additional reasons to help Progent's clients succeed with major IT initiatives.

Cost-effective Support Solutions
Many small businesses utilize poor metrics when searching for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient experience can take many times longer to perform the same task than a seasoned IT professional. As an example, charging a third less per hour, but taking three times as long for the same job is not a deal. Still worse, a badly designed or configured IT infrastructure that is undependable and difficult to manage or expand can cost a small business many times more than its initial price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the effectiveness of Progent's service model and the expertise of Progent's team of engineers.

Upgrade Support for Skype for Business Server
Progent's Skype for Business experts can provide online and on-premises consulting services for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets regulatory standards.

Microsoft Exchange 2013 Upgrade Services
Progent offers comprehensive Exchange Server 2013 migration support services including cost/benefit evaluation, outsourced or co-sourced project management services, site analysis, specification of all new software and equipment needed, preparing your Active Directory (AD) forest and domains to work optimally with your Exchange Server 2013 solution, designing DAGS that deliver HA and resilience to your Exchange mailboxes, system testing at a customer's location or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange Server 2013 and older versions of Exchange Server, implementation of the production system, decommissioning the old system, and webinar training for customer's IT group and users.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows 2016 clustering integration, Microsoft Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 clustering expertise to enable your enterprise implement clustered server configurations that offer high uptime, even for normal maintenance functions. This high-availability is possible because a single server in a cluster can be brought down for maintenance work without affecting clients. Clustering also enables support staff to perform vital security enhancements during regular working hours without impacting user productivity.

Linux Consulting and Linux/Windows Integration
If your business network combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that permits all your platforms to coexist for simpler administration, transparent data exchange, fault tolerance, high performance, and tight security. If you are developing Linux based-software on a network that incorporates Microsoft Windows-based servers, desktops, and application software, Progent offers comprehensive support outsourcing that frees you to concentrate on your area of expertise.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual resources deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite expertise to assist organizations of any size to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can assist your company to migrate to Operations Manager 2016 from earlier releases or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include resources based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

Design, Deployment and Troubleshooting Services for System center 2012 R2
Progent's Microsoft System Center consulting experts have over a decade of experience configuring, maintaining and fixing the key components included with System Center and can help your organization to plan, deploy, support, and repair your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also can provide System Center 2016 migration planning and support to assist your organization to transition to the latest version of System Center from an older one or from a third-party IT management platform to provide the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.

Talk to a Progent Computer Consultant
To find out how to get in touch with a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.

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