Online Security Support Services and Compliance Testing for Charlotte Small Company Networks
For immediate assistance with computer security issues, small businesses in Charlotte, NC, can find world-class support remotely from Progent's security engineers. Progent's online support consultants are available on a 24x7 basis to provide effective and affordable assistance with security problems that threaten the productivity of your network. Progent's accredited security consultants are qualified to support systems powered by Microsoft Windows, Linux, Mac, Sun Solaris, and popular derivatives of UNIX. Progent's broad selection of services encompasses firewall expertise, e-mail security, protected system design, and information restoration. Progent's technical support staff has earned the world's top security certifications including Certified Information Systems Auditor and Certified Information Systems Security Professional.
Progent offers remote security help on a by-the-minute model without minimum call duration and no additional fees for setup or after hours service. By charging by the minute and by delivering top level help, Progent's billing model keeps expenses low and eliminates situations where quick solutions entail major bills.
Our Network Has Been Hacked: What Should We Do Now?
If you are now fighting a security emergency, refer to Progent's Emergency Online Technical Help to learn how to get immediate aid.
For businesses who have prepared beforehand for an attack, the formal post-attack handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a major security attack.
Introduction to Small Business Security Support Services
Coordinating computer security plus preparedness for restoring vital information and systems after an attack demands a continual process that entails an array of tools and procedures. Progent's certified consultants can support your business at any level in your efforts to guard your information network, ranging from security assessments to designing a complete security program. Key areas covered by Progent's security engineers include Planning and Prevention, Data Recovery and Security Forensics, and Managed Filtering of Email-Based Threats.
Planning and Building Protected Environments
Every business ought to develop a thoroughly thought out security plan that includes both preventive and reactive activity. The pre-attack plan is a collection of steps that works to reduce vulnerabilities. The reactive strategy specifies activities to help IT staff to evaluate the losses caused by a breach, remediate the damage, document the event, and restore network activity as quickly as possible. Progent can show you how to build security into your company operations. Progent can configure auditing utilities, create and execute a secure IT architecture, and recommend processes and policies to maximize the protection of your network. Progent's security experts are available to assist you to configure a firewall, design secure online and mobile connectivity to e-mail and data, and install an efficient virtual private network.
If you are looking for an affordable way for jobbing out your security administration, Progent's 24x7 Monitoring Services include non-stop remote system monitoring and fast response to emergencies.
Data Restoration and Failure Analysis
Progent provides expertise in recovering networks and devices that have been hacked, are suspect, or have stopped working following a security breakdown. Progent can show you how to assess the losses caused by the assault, restore ordinary functions, and retrieve information compromised as a result of the event. Progent's security specialists can also perform a thorough failure analysis by going over event logs and using a variety of proven forensics tools. Progent's experience with security issues reduces your downtime and permits Progent to propose efficient ways to avoid or mitigate new assaults.
Backup and Recovery Solutions Powered by Microsoft DPM
Data Protection Manager (DPM) is a powerful data backup and recovery product centered around disk-to-disk subsystems to optimize availability, throughput, and ease of administration. Progent's expert Microsoft Data Protection Manager support professionals can assist you to develop an effective business continuity plan, implement a cost-effective non-stop network infrastructure, configure a Microsoft Data Protection Manager-powered backup and recovery solution, comprehensively test your system, educate your administrative staff or local service providers how to manage Microsoft Data Protection Manager, or provide extensive IT outsourcing including remote hosting of virtual or physical DPM servers in Progent's secure data center. To read more, go to Microsoft DPM Consulting.
Managed Spam Filtering
Progent has teamed with Postini to provide small businesses E-Mail Guard, a managed service that blocks spam and e-mail threats before they can breach your network firewall. Learn additional details about E-Mail Guard Managed Spam Filtering.
Specialized Security Services Offered by Progent
Progent's certified security consultants can provide world-class support in vital facets of computer protection such as:
Security Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system tests to identify possible security problems. Progent has extensive experience with testing utilities and can help your company to understand audit results and react efficiently. Progent's certified security engineers also can perform web software validation and can perform thorough evaluation of corporate-wide security to determine your company's compliance with major global security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security including fixed wireless appliances plus mobile devices. Find out more details concerning Progent's Vulnerability Evaluation and Compliance Testing.
Configuring Microsoft Internet Security and Acceleration (ISA) Server 2006 MS ISA Server 2006 provides rules-based security, enhanced throughput, and easy management of internetworking by providing both an advanced firewall and a Web acceleration mechanism coordinated with Microsoft's Microsoft Windows Server operating system. The ISA Server firewall provides extensive data filtering, management of connectivity policy, and traffic routing. The Web cache enhances system performance by remembering repeatedly accessed Web content.
Cisco PIX and ASA Firewall Help
Progent can offer the services of a Cisco Certified Internetwork Expert or Cisco CCNP expert to show you how to choose, deploy, and support Cisco PIX Firewalls and ASA Firewalls. Get more information about Cisco PIX Firewall and ASA Firewall Expertise.
Cisco Security, VPN and Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class technical support for Cisco's entire family of security and VPN technologies such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected broadband and IS routers, Aironet wireless access points and bridges, and Catalyst switches. Get the details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.
Additional Firewall and VPN Solutions
As well as being expert in a broad array of network security technologies from Microsoft and Cisco Systems, Progent offers small and mid-size businesses expert engineering services for products from other major firewall and Virtual Private Network (VPN) suppliers including:
Unannounced Intrusion Testing Consulting
Stealth penetration checking is a valuable method for helping companies to determine how exposed their IT systems are to serious attacks by showing how well network security processes and mechanisms stand up to planned but unpublicized intrusion attempts launched by seasoned security specialists using advanced hacking techniques. Read more information about Progent's Penetration Testing Services.
CISM Security Support Services
Certified Information Security Manager (CISM) identifies the fundamental competencies and worldwide standards of performance that IT security professionals are expected to achieve. It offers business management the confidence that those who have been awarded their CISM have the background and skill to offer effective security administration and consulting services. Progent can provide a CISM consultant to assist your organization in vital security disciplines including information protection governance, risk assessment, data security process management, and crisis handling management.
CISSP Security Support Services
Progent's CISSP experts are security engineers who have been awarded CISSP accreditation as a result of demonstrated experience, extensive study, and formal examination. CISSP qualification indicates mastery of an international standard for information security. American National Standards Institute has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management practices, security architecture and test systems, access permission systems, applications development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning.
ISSAP Engineering Services for Secure System Infrastructure
Progent's ISSAP qualified security experts are experts who have earned ISSAP status following thorough testing and significant experience. field experience with network security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-qualified security experts can assist your business with all phases of secure network architecture.
Certified Information Systems Auditor Professional Expertise
The Certified Information Systems Auditor credential is a prestigious qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an exhaustive test given by the ISACA international professional group. Progent can provide the services of a CISA-certified security engineer able to assist companies in the fields of IS audit process, IT governance, network assets and architecture lifecycle, IT support, protecting information resources, and disaster recovery planning.
Global Information Assurance Certification Consulting Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security professionals. GIAC's goal is to make sure that a certified professional has the knowledge appropriate to provide services in critical categories of network, data, and software security. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency (NSA). Progent offers the help of GIAC certified consultants for all of the security capabilities covered under GIAC accreditation programs such as auditing perimeters, incident response, traffic analysis, and web-based services security.
Contact Progent for Computer Security Help
If your company is located in Charlotte or anywhere in the state of North Carolina and you need computer security engineering help, telephone Progent at 800-993-9400 or send email to security-help@progent.com.
Even if your business has a minimal computer services staff and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-qualified and Cisco-qualified network consultants, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers operating. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to reduce service expenses, resolve trouble spots quickly, and anticipate issues before they degrade network productivity. Progent is experienced at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to deliver complete event management. Progent supports MOM 2000 and Microsoft Operations Manager 2005 to give small business systems enterprise-class reliability, security and capacity.
Progent's experts can provide Macintosh users a range of services such as workstation support, Apple OS X expertise, Macintosh co-existence with Windows environments, Entourage and email help, security services, and custom education. For business environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft certified professionals have the background and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, fast and able to achieve your company's objectives.
Progent's UNIX family consulting experts provide small and mid-size companies and software developers support for administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise offers you an easy single consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
If you want to revamp your corporate web site, create internal webs for purposes such as HR or employee training, design a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web tools.
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a central location for your workers or clients to connect to, manage, distribute and interact with relevant data, documents, and software and to interact with one another. It enables faster and better decisions, more effective access across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and without a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve created in a manner that makes data convenient to find, download and re-use.
Progent's Microsoft-certified Systems Management Server consultants have extensive experience helping small and mid-size companies save time and cut costs by using SMS 2003 to manage configuration and change processes. Progent can show you how to install Systems Management Server to minimize change and configuration administration costs, enhance system security, maximize output by keeping software up-to-date, ensure compliance with software licenses, and record program usage profiles to help you make smart buying decisions. Progent can show you how to profit from SMS 2003's money-saving capabilities for automated software deployment and application installation, security update control, asset management, and software and hardware inventory control. Progent's experience with offsite support can further amplify the economic advantages of Microsoft SMS 2003 and Progent's CISSP-certified engineers and CISM-certified security experts can show you how to create a comprehensive security plan that uses the powerful security functions of Systems Management Server. Progent also provides high-end support for Microsoft Operations Manager (MOM), which is a key part of Microsoft's System Center 2005 platform for integrated network management.
Progent’s fault tolerant network experts offer non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, 24x7 Internet architecture design, high-availability data center consulting, and other non-stop networking services to show your small business configure a 24x7 network for strategic applications. Progent possesses the background to design affordable, high-availability systems by utilizing the evolving library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can help you build a high-availability mutli-site network with a completely mirrored Internet connection and intelligent network load balancing.
Progent's certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire line of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and support services include network planning, deployment, documentation, local and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
For enterprises with branches in Northern California or any area covered by Progent's engineers, Progent's Microsoft-certified IT support experts and authorized Cisco network specialists can provide a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, office relocations, corporate security, system architecture, on-site or phone-based emergency support, and troubleshooting for colocation hosting environments. A Progent IT consultant can show you how to design a multi-office network that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft certified consultants can help large enterprises plan, integrate and support major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, Systems Management Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP experts can assist you to configure Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
Progent offers consulting services for WatchGuard Firewall security appliances such as the Firefox X Core series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall security product that fits your network protection plan and fits your IT budget. Progent can also assist you to integrate WatchGuard Firewall/VPN and SSL VPN products with protection products from other vendors and provide a convenient source for technical support, training, and security consulting.
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco qualified network consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can select a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports MOM 2005 and MOM 2000 to provide small business networks enterprise-class availability, security and productivity.
