To get immediate remote assistance with data security problems, companies in Charlotte, NC, can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's online support staff is available to provide effective and economical assistance with security crises that threaten the productivity of your IT network. Progent's accredited engineers are certified to provide help for environments based on Microsoft, Linux, Apple macOS and OS X, Sun, and popular derivatives of UNIX. Progent's broad array of consulting services encompasses firewall expertise, email filtering and encryption, protected system design, and business continuity planning. Progent's technical support team has earned the industry's top security certifications including Global Information Assurance Certification and Information System Security Architecture Professional.

Progent provides remote security support on a by-the-minute basis with no minimum call duration and without additional fees for sign-up or after hours service. By charging per minute and by delivering world-class help, Progent's pricing structure keeps expenses under control and avoids scenarios where quick solutions turn into big charges.

Our System Has Been Attacked: What Should We Do?
If you are currently faced with a network security emergency, go to Progent's Emergency Remote Technical Help to see how to get immediate assistance.

For businesses that have prepared beforehand for being hacked, the formal post-attack handling procedure promoted by GIAC is Progent's recommended method of reacting to a serious security attack.

Introduction to Progent's Security Support Services
Managing data security as well as planning for restoring vital information and systems after a security breach demands a continual program involving an array of tools and processes. Progent's certified security consultants can assist your business at all levels in your attempt to guard your information system, from security evaluation to designing a comprehensive security strategy. Some technologies covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Protection from Email-Based Attacks.

Planning and Implementing Protected Environments
Every company ought to have a thoroughly considered security plan that includes both preventive and responsive elements. The proactive plan is a set of steps that helps to reduce vulnerabilities. The post-attack strategy specifies procedures to help IT staff to evaluate the damage resulting from an attack, repair the damage, record the experience, and revive network functions as quickly as feasible. Progent can advise you how to incorporate protection into your company operations. Progent can install auditing software, define and implement a safe IT architecture, and recommend processes and policies that will optimize the safety of your information system. Progent's security experts are available to assist you to configure a firewall, design protected remote access to email and information, and install an efficient virtual private network.

If you are interested in an affordable way for outsourcing your network security administration, Progent's Round-the-clock Monitoring Options feature non-stop online network tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that comply with government security standards. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)

System Recovery and Security Forensics
Progent offers skill in restoring systems and servers that have been compromised, are suspect, or have stopped working following a security penetration. Progent can help evaluate the damage caused by the attack, return your company to ordinary business operations, and retrieve information lost owing to the breach. Progent's security engineers can also perform a comprehensive forensic evaluation by going over activity logs and utilizing other advanced assessment tools. Progent's background with security consulting minimizes your downtime and allows Progent to propose efficient strategies to avoid or contain future attacks.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Learn more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's veteran engineers can provide unique support in key facets of IT protection including:

Security Vulnerability Audits and Compliance Testing
Progent offers experience with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic network scans to identify potential security problems. Progent has extensive experience with these tools and can assist you to analyze assessment results and react efficiently. Progent's certified security engineers also offer web software validation and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with key worldwide security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering in-place wireless appliances as well as portable handsets. Read additional details about Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth technical services for Cisco's complete range of security and Virtual Private Network solutions including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out the details concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Help.

Other Firewall and Virtual Private Network Technologies
In addition to supporting a broad array of security technologies available from Microsoft and Cisco, Progent can provide companies of all sizes top-level engineering services for solutions from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

Stealth Intrusion Testing Consulting
Unannounced intrusion testing is a key technique for helping organizations to determine how exposed their IT environments are to real-world attacks by testing how thoroughly corporate protection processes and technologies stand up against authorized but unpublicized penetration efforts instigated by seasoned security engineers using advanced hacking methods. Read more details about Progent's Penetration Testing Services.

CISM Security Support Expertise
Certified Information Security Manager (CISM) Experts for Charlotte, North CarolinaCertified Information Security Manager (CISM) defines the core skills and international standards of service that information technology security professionals are expected to master. It provides executive management the assurance that those who have earned their certification have the background and knowledge to provide effective security administration and engineering services. Progent can offer a CISM support professional to help your organization in vital security disciplines such as information protection governance, risk assessment, data protection process control, and incident response management.

Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified Network Security Engineers for Charlotte, North CarolinaProgent's CISSP consultants are security specialists who have been awarded CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include security management practices, security architecture and models, access permission methodology, applications development security, operations security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Read the details concerning Progent's CISSP Consulting Services.

ISSAP-Certified Engineers for Secure System Architecture
ISSAP Information Systems Security Architecture Professionals (ISSAP) for Charlotte, North CarolinaProgent's ISSAP qualified security consultants are experts who have earned ISSAP certification following rigorous examination and extensive hands-on work with information security architecture. ISSAP security experts have comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.

Find out more information about Progent's ISSAP Certified Secure Network Architecture Consulting Services.

Certified Information Systems Auditor Professional Expertise
CISA Consultants for Charlotte, North CarolinaThe Certified Information Systems Auditor (CISA) credential is a recognized achievement that represents expertise in network security auditing. Certified by ANSI, the CISA accreditation requires that candidates pass an exhaustive examination administered by the ISACA professional group. Progent offers the services of a CISA-certified security audit engineer able to assist companies in the areas of IS audit process, information technology administration, systems and infrastructure lifecycle, IT service delivery, protecting data resources, and disaster recovery planning.

Find out additional details concerning Progent's Certified Information Systems Auditor Professional Expertise.

CRISC-certified IT Risk Mitigation Specialists
CRISC-certified Network Risk Consultants for Charlotte, North CarolinaThe CRISC certification program was initiated by ISACA in 2010 to validate a consultant's ability to design, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and carry out a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk management expertise is a good fit the services provided by Progent's CISA-certified security engineers for impartially assessing your IT control mechanisms and also with the expertise of Progent's CISM experts for defining company-wide security policies.

Learn additional details about Progent's CRISC IT Risk Management Services.

GIAC (Global Information Assurance Certification) Professional Services
Network Security Engineers with GIAC Certification for Charlotte, North CarolinaGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security engineers. GIAC's mission is to verify that a certified professional has the skills needed to deliver services in important areas of system, information, and application security. GIAC certifications are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent can provide the expertise of GIAC certified consultants for any of the network security disciplines addressed within GIAC certification programs including assessing perimeters, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Support
If your organization is situated in Charlotte or elsewhere in North Carolina and you need network security help, telephone Progent at 800-993-9400 or visit Contact Progent.














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