Introduction to Progent's Consulting Services for RIM BlackBerry Solutions
BlackBerry Consulting and Integration ServicesWireless access to messages, address books, schedules, and web applications has become a vital feature of IT networks for companies of all sizes. RIM BlackBerry handhelds are some of the most powerful devices for achieving location-independent communications. But the infrastructure needed to support BlackBerry handhelds has grown significantly more complex as the insistence on fault tolerance and and air-tight security has increased. Progent's RIM certified consultants specialize in providing small businesses world-class IT support and technical services that are affordable and efficient.

As a Microsoft Gold Partner with more than a decade of background working with Microsoft Exchange Server, Progent's consultants can provide broad expertise for integrating BlackBerry and Microsoft technology by offering support services such as Exchange 2010 consulting as well as by offering complementary services such as Lync Server 2010 deployment and Microsoft Office Communications Server support to manage Instant Messaging and Presence. Progent's MS SQL Server 2016 consultants and MS SQL Server 2014 experts can configure and repair your SQL database system to operate efficiently with BES Server, and Progent's MS System Center Data Protection Manager experts can help your company to develop archiving and restore procedures to safeguard your data and minimize productivity loss in the event of a breakdown of your messaging system.

Progent also retains one of the country's largest teams of Cisco qualified CCIE network consultants who are accessible remotely to offer advanced assistance for architecting and troubleshooting your network infrastructure so that it supports your BlackBerry solution with high levels of resilience, scalability, security, and maintainability. Cisco Certified Internetwork Experts are recognized networking gurus who are awarded this top-level status only after thorough examination by Cisco. CCIEs are able to handle the most intractable problems surrounding network architecture, configuration, troubleshooting, and service.

Technical Help for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, Domino, or Groupwise clients to send and receive messages that are encrypted during transit to ensure optimum security. BES Server also streamlines a broad variety of crucial management tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-qualified consultants can show you how to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-qualified engineers can also assist your company to utilize BlackBerry BES Server to implement key tasks not available with the less advanced BES Server Express. These tasks include:

  • Set up and manage BlackBerry's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and analyze the overall health of your solution

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, solution design, roll-out planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry consultant can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.

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