Consulting and Technical Support for RIM BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among the most successful products for achieving mobile access to messaging, calendars, web-based programs, and other vital business data. As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an affordable alternative for incorporating BlackBerry technology productively into their business information network.

Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications like schedules, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have push-based connectivity with Exchange email as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can show you how to design, implement, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Professional RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver prompt assistance to companies in the Chesapeake region or anywhere in the state of Virginia. Progent's experienced remote consulting team has helped businesses solve computer issues and reduce IT service expenses in every state in the U.S. and established a large base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a wide selection of technologies associated with RIM BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition assist you to troubleshoot a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses low and, by handling issues quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist you to define and install appropriate security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
To get in touch with Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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