Remote Security Support and Vulnerability Assessment
for Chesapeake Small Business Computer Networks
For fast assistance with computer security issues, small companies in Chesapeake, VA, can find world-class support online from Progent's security engineers. Progent's remote service staff is ready round the clock to provide fast and low-cost assistance with security crises that are impacting the viability of your information system. Progent's accredited engineers are qualified to support environments powered by Microsoft, Linux, Mac OS X, Solaris, and popular versions of UNIX. Progent's wide selection of consulting services addresses firewall technology, e-mail systems, secure system architecture, and information recovery. Progent's support team has earned the industry's most advanced security accreditations including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).
Progent offers online security help on a by-the-minute basis without minimum minutes and without extra fees for sign-up or off-hour support. By charging per minute and by delivering world-class support, Progent's billing policy keeps costs low and avoids scenarios where quick solutions turn into big expenses.
Our Network Has Been Attacked: What Do We Do?
In case you are now faced with a network security emergency, refer to Progent's Emergency Remote Network Support to find out how to receive immediate assistance.
For businesses that have planned in advance for an attack, the formal incident handling model outlined by Global Information Assurance Certification is Progent's preferred method of reacting to a serious security attack.
Introduction to Small Business Security Expertise
Coordinating network security plus planning for restoring critical data and systems following an attack requires an on-going process involving a variety of technologies and procedures. Progent's security experts can assist your organization at all levels in your attempt to protect your information system, from security assessments to designing a comprehensive security plan. Some areas covered by Progent's security consultants include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Attacks.
Planning and Building Protected Networks
Any business should develop a thoroughly thought out security strategy that includes both preventive and responsive elements. The proactive strategy is a collection of precautions that works to reduce security holes. The reactive plan specifies activities to assist IT staff to assess the damage caused by an attack, remediate the damage, record the event, and restore business activity as soon as feasible. Progent can show you how to design protection into your business operations. Progent can configure scanning utilities, define and build a safe computer infrastructure, and propose procedures and policies to optimize the protection of your computing environment. Progent's security professionals are available to help you to set up a firewall, deploy protected offsite access to e-mail and data, and configure an effective virtual private network.
If your company is interested in an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Services feature automated remote server tracking and quick response to emergencies.
System Restoration and Failure Analysis
Progent has expertise in restoring systems and servers that have been hacked, are suspect, or have ceased to function because of a security penetration. Progent can show you how to assess the losses caused by the assault, restore ordinary business operations, and recover data compromised owing to the attack. Progent's certified engineers can also oversee a thorough forensic evaluation by examining activity logs and utilizing a variety of proven forensics techniques. Progent's background with security problems minimizes your business disruption and allows Progent to recommend effective strategies to avoid or contain future assaults.
Backup and Restore Solutions Powered by Microsoft Data Protection Manager
Data Protection Manager is a powerful fault tolerant backup and restore product centered around high-speed disk subsystems to maximize availability, speed, and ease of administration. Progent's certified Microsoft Data Protection Manager consultants can assist you to create an effective disaster recovery strategy, implement an affordable high-availability IT infrastructure, deploy a Data Protection Manager-based backup and recovery system, thoroughly validate your DPM system, educate your IT staff or local consultants how to maintain Microsoft Data Protection Manager, or handle complete information technology support outsourcing including off-site housing of DPM servers in Progent's world-class data center. For more information, see System Center Data Protection Manager Consulting Services.
Managed Spam and Virus Blocking
Progent has teamed with Postini to provide small and midsize businesses E-Mail Guard, an outsourced service that blocks spam and email-borne viruses before they can penetrate your network firewall. Get more information about E-Mail Guard Managed Spam and Virus Filtering.
Special Security Expertise Offered by Progent
Progent's certified security consultants can provide unique specialized help in key areas of IT protection including:
Security Vulnerability Audits and Compliance Testing
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive network scans to reveal potential security problems. Progent has extensive experience with these utilities and can help you to analyze assessment reports and react efficiently. Progent's security engineers also can perform web application validation and can conduct thorough assessments of corporate-wide security to assess your organization's compliance with major worldwide security specifications including FISMA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless appliances plus portable handsets. Get additional information about Progent's Vulnerability Audits and Security Compliance Testing.
Configuring MS ISA Server 2006 Microsoft ISA Server 2006 offers policy-based protection, improved throughput, and simple administration of complex networks by incorporating both an advanced firewall and a Web cache mechanism integrated with Microsoft's Microsoft Windows Server operating system. The ISA Server firewall provides extensive security filtering, management of connectivity rights, and traffic direction. The Web cache enhances system performance by remembering repeatedly accessed Web content.
Progent's MS ISA Server 2006 engineering service gives small and midsize companies assistance from network security engineers who can design and implement a solution that meets your protection needs while avoiding limiting network productivity.
Cisco PIX Firewall and ASA Firewall Consulting
Progent can offer the services of a Cisco Certified Internetwork Expert or Cisco CCNP expert to show you how to select, configure, and manage Cisco PIX and ASA Firewalls. Learn additional information concerning Cisco PIX Firewall and ASA Firewall Support.
Cisco Protection, Virtual Private Network and Aironet Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting expertise for Cisco's complete range of security and VPN products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, and Catalyst switches. Read more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Help.
Other Firewall and VPN Solutions
In addition to supporting a wide range of network security solutions available from Microsoft and Cisco, Progent offers small organizations top-level support for security products from other popular firewall and VPN vendors including:
Unannounced Intrusion Testing Consulting
Stealth penetration testing is a vital technique for helping organizations to find out how vulnerable their information systems are to potential threats by testing how thoroughly corporate protection policies and mechanisms hold up to planned but unannounced penetration efforts instigated by seasoned security specialists utilizing the latest hacking methods. Find out the details concerning Progent's Penetration Testing Services.
CISM Security Consulting Services
Certified Information Security Manager (CISM) defines the basic competencies and international standards of service that computer security managers are required to master. CISM provides executive management the confidence that consultants who have earned their accreditation have the experience and skill to provide effective security management and consulting services. Progent can provide a CISM-certified consultant to assist your enterprise in key security areas including information security governance, vulnerability management, data security process management, and crisis handling management.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of verified professional work, extensive study, and formal examination. CISSP qualification recognizes mastery of an international standard for IT security. ANSI has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include security management practices, security architecture and models, access permission systems, applications development security, operations security, physical security, encryption, communications, network security, and business continuity planning.
ISSAP Consulting Services for Protected Network Architecture
Progent's ISSAP qualified security consultants are experts who have earned ISSAP certification following thorough examination and extensive experience. field experience with network security design. ISSAP security experts possess comprehensive knowledge of access management mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.
Certified Information Systems Auditor Consulting Services
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in information system security audit and control. Certified by ANSI, the CISA credential has candidates undergo an extensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-qualified security professional able to help businesses in the fields of IS audit services, IT enforcement, systems and architecture planned useful life, IT support, protecting information resources, and disaster recovery planning.
Global Information Assurance Certification Support Services
GIAC was founded in 1999 to validate the skill of information technology security experts. GIAC's goal is to assure that an accredited professional has the knowledge appropriate to deliver support in critical areas of network, data, and application security. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent offers the assistance of certified professionals for any of the network security services addressed under GIAC accreditation topics such as assessing IT infrastructure, security incident handling, intrusion detection, and web services security.
Depend on Progent for Computer Security Help
If your business is situated in Chesapeake or elsewhere in Virginia and you need computer security support services, call Progent at 800-993-9400 or send email to security-help@progent.com.
Progent offers customers the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers deserve to be sure that their IT support consultants have formal testing as well as broad real-world field experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor help than is offered to uncertified consultants, allowing Progent to deliver customers a higher class of IT service. In addition, major credentials such as CISM or CISSP for network security can help corporate customers to demonstrate compliance with regulatory requirements by using the services of accredited industry experts.
Progent’s Wireless Consulting Services offer a fast, affordable option for small company IT systems to integrate the latest wireless network solutions. Few small organizations have in-house computer groups with the resources to keep current on the dynamic world of wireless products and services, and even fewer have the field background to see through the hyperbole and select and configure the best solutions for Wi-Fi wireless LAN (WLAN), mobile connectivity, and small business wireless security. For 802.11 WiFi environments, Progent can help you plan and install 802.11a, 802.11b and 802.11g compatible wireless connectivity appliances such as the Cisco Aironet wireless access point. Progent can also show you how to incorporate an appropriate degree of 802.11x security. For wireless email and wireless Internet programs for mobile users, Progent can help with devices such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs based on Windows Mobile operating systems with Activesync. Progent’s expertise with the Proxim Tsunami wireless bridge allows you to test11:10 AM 6/27/2006 and install building-to-building wireless access.
Progent offers support services for WatchGuard Firewall security products including the Firefox X Core series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN security product that fits your network protection strategy and fits your computer budget. Progent can also help you to combine WatchGuard Firewall/VPN and WatchGuard SSL VPN devices with protection products from other vendors and offer a convenient source for network help, education, and security consulting.
Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, create test programs and rollout plans, integrate Windows Server 2008 with your network infrastructure and applications, train your support personnel how to run new management utilities, and provide continuing consulting and tech support via budget-friendly options including Help Desk Call Center support and remote technical assistance.
Progent can supply companies in the San Francisco Bay Area and major locations nationwide with an expert familiar with the new improvements in Microsoft Word. A consultant from Progent's Experts Team can help you incorporate MS Word's productivity enhancing components into the operations of your organization, help with creating templates and writing convenient macros, or offer 1-on-1 training to keep your business current on Microsoft Office Word 2007 and 2003. Progent's staff consultants can help your business build and maintain a protected, robust network and communications infrastructure to run your MS Word solutions.
Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete array of easy-to-administer security hardware and software to let you protect your entire network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your corporate goals.
Progent can provide the services of CISM certified security professionals. The Certified Information Security Manager committee defines the basic competencies and worldwide standards of performance that information security professionals are expected to learn. CISM gives business management the confidence that consultants who have earned their CISM credential possess the experience and knowledge to deliver effective security administration and support services.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer support and IT consulting for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, administration, and maintenance services include system design, deployment, project management, on-site and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Progent offers Northern California small to midsize companies enterprise-class network consulting as well as remote or onsite troubleshooting for networks powered by Microsoft Windows server and desktop technology and Microsoft's .NET servers including MS Exchange Server 2003 and MS SQL Server 2005. Progent's Microsoft and Cisco certified network consultants also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.
Enterprise Services Project Methodology Network Support Consultant Computer Support Firms
When conducting IT tasks for enterprise customers, Progent uses a phased approach driven by defined milestones in order to meet budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All phases are documented to make available a comprehensive description of IT services performed and to help in downstream system support.
Progent's Microsoft certified experts offer three service programs to help medium-size and large companies create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help organizations analyze the numerous top level Help Desk software packages on the market and determine what products might be excessively expensive, miss critical capabilities, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who want to reinforce their in-house Help Desk staff for special tasks or to fill in for vacationing or incapacitated personnel.
For businesses with a combination of Apple Macintosh and Microsoft Windows desktops, Microsoft has two products for running Windows-compatible programs on Mac computers: Virtual PC and Remote Desktop Connection Client. Progent's Apple-certified Macintosh experts can help you configure Virtual PC or Remote Desktop Connection Client so you can run Windows-based software on Macintosh workstations.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying SharePoint Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your circumstances, offer setup and deployment expertise, assist you to set up Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, develop a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Help Desk support.
