Consulting Support for Research In Motion BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are one of today’s most successful products for achieving anytime-anywhere access to email, calendars, web-based applications, and other critical business information. As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and support of BlackBerry solutions has become increasingly difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-Gold certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and safely.

Consulting and Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of BlackBerry smartphones, offering a single platform for handling critical jobs like device deployment, updates, and retirement and also providing a solid foundation for security and high availability. BlackBerry BES Server delivers transparent integration between Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry BES Server features a variety of security options starting with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in selecting levels of security to match the special requirements of your environment. Progent's BlackBerry authorized engineers can help your company to select advanced security features and activate them wirelessly. Samples of these wirelessly configurable security features include:

  • Disable a device
  • Wipe information from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Enable internal defenses against malware

BES Server also offers versatility in determining mechanisms to keep users from loading or running unsafe or unauthorized applications. Progent can assist you to select protective processes such as:

  • List precisely which programs are permitted on the device
  • Prevent external programs from using non-volatile storage on the BlackBerry smartphone
  • Select which functions external software can access on the BlackBerry device
  • Restrict the types of access third-party programs running on the BlackBerry smartphone can initialize
  • Prevent all external software from being loaded or executed on the BlackBerry device

Professional BlackBerry Consulting Support Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available remotely to deliver expert assistance to companies in the Chicago area or throughout the state of Illinois. Progent's experienced remote technical support experts have helped IT organizations resolve network problems and cut IT service costs in each state in the U.S. and built a large following of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote help for a wide array of issues associated with BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also help you to troubleshoot a broad array of problems concerning synchronization, handset detection, email reconciliation, web access, wireless connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support costs low and, by solving problems quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about options for software versions, processors and mass storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Qualified Professional
In order to ask Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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