Online Security Help and Compliance Assessment for Chicago Small Office Information Networks
To get fast help with network security problems, small companies in Chicago, IL, have access to world-class expertise remotely from Progent's security professionals. Progent's online service consultants are available on a 24x7 basis to provide fast and low-cost help with security problems that are impacting the productivity of your network. Progent's accredited consultants are certified to provide help for environments powered by Microsoft Windows, Linux, Macintosh, Solaris, and popular derivatives of UNIX. Progent's wide array of consulting services covers firewall expertise, email systems, protected system design, and data recovery. Progent's support staff has been awarded the industry's most advanced security credentials including GIAC (Global Information Assurance Certification) and ISSAP.
Progent offers online security support on a per-minute model with no minimum times and no additional fees for sign-up or after hours service. By charging per minute and by providing world-class support, Progent's billing structure keeps costs under control and avoids situations where quick solutions result in big expenses.
Our System Has Been Hacked: What Do We Do?
In case you are currently faced with a security crisis, go to Progent's Urgent Online Network Help to learn how to receive fast assistance.
For organizations who have planned in advance for a security breech, the step-by-step incident response model promoted by GIAC is Progent's recommended method of handling a major security attack.
Introduction to Progent's Security Support Services
Managing computer protection plus planning for recovering critical data and functions after a security breach requires a continual program that entails an array of technologies and procedures. Progent's certified security professionals can assist your organization at whatever level in your efforts to guard your information system, ranging from security evaluation to designing a comprehensive security program. Important technologies covered by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Protection from E-mail-Based Spam and Viruses.
Planning and Implementing Secure Networks
Every company should have a thoroughly considered security plan that incorporates both proactive and responsive activity. The pre-attack strategy is a collection of precautions that helps to reduce security holes. The post-attack strategy defines activities to assist security personnel to assess the damage resulting from an attack, repair the damage, record the experience, and restore network activity as soon as feasible. Progent can advise you how to design security into your company processes. Progent can configure auditing software, define and implement a safe IT architecture, and recommend procedures and policies that will optimize the protection of your information system. Progent's security experts are available to assist you to set up a firewall, deploy secure offsite access to email and information, and configure an effective virtual private network.
If your company is looking for an economical option for outsourcing your network security administration, Progent's Round-the-clock Network Support Packages include automated online network monitoring and fast response to problems.
System Restoration and Security Forensics
Progent offers skill in recovering systems and servers that have been compromised, are in question, or have stopped working because of a security attack. Progent can show you how to assess the losses resulting from the assault, restore ordinary functions, and retrieve information lost owing to the event. Progent's certified specialists can also oversee a comprehensive failure analysis by going over activity logs and utilizing a variety of proven forensics tools. Progent's background with security problems reduces your downtime and allows Progent to recommend effective measures to prevent or mitigate future attacks.
Fault Tolerant Backup and Recovery Strategies Centered on Data Protection Manager (DPM)
Microsoft DPM is a ground breaking backup and restore product based on fast disk subsystems to improve fault tolerance, speed, and manageability. Progent's certified Data Protection Manager (DPM) engineers can assist you to develop an effective disaster recovery strategy, implement an affordable non-stop IT infrastructure, deploy a DPM-powered recovery solution, thoroughly test your system, train your IT personnel or regular service providers how to maintain Data Protection Manager, or handle complete IT support outsourcing such as off-site housing of DPM servers in Progent's world-class data center. To learn more, go to Microsoft Data Protection Manager Consulting.
Managed Spam and Virus Blocking
Progent has teamed with Postini to offer small companies E-Mail Guard, an outsourced service that intercepts spam and e-mail attacks before they are able to breach your corporate firewall. Get more information about E-Mail Guard Managed Spam Filtering.
Special Security Expertise Available from Progent
Progent's certified engineers offer world-class consulting support in key areas of IT protection such as:
Vulnerability Audits and Compliance Assessment
Progent provides experience with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic network tests to reveal potential security gaps. Progent has extensive experience with testing tools and can help you to understand audit results and react appropriately. Progent's certified security engineers also provide web application validation and can perform expert evaluation of enterprise-wide security to assess your company's compliance with key global security standards such as HIPPA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless security covering fixed wireless equipment as well as mobile devices. Find out more details about Progent's Vulnerability Evaluation and Security Compliance Assessment.
Support for Microsoft Internet Security and Acceleration (ISA) Server MS ISA Server provides rules-based protection, improved performance, and easy administration of internetworking by incorporating both a firewall and a Web acceleration server coordinated with Microsoft's Windows 2003 Server operating system. The firewall provides extensive security filtering, management of access policy, and traffic direction. The cache improves system throughput by remembering frequently requested Web data.
Progent's MS ISA Server consulting expertise gives small and midsize companies access to security professionals who can design and deploy a configuration that meets your security needs without restricting system productivity.
Cisco PIX and ASA Firewall Consulting
Progent can provide a Cisco Certified Internetwork Expert or Cisco CCNP expert to show you how to choose, deploy, and support Cisco PIX and ASA Firewalls. Read more information about Cisco PIX and ASA Firewall Expertise.
Cisco Protection, Virtual Private Network and Aironet Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth technical support for Cisco's complete family of protection and VPN technologies such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, wireless access points, and Catalyst Series switches. Find out additional information about Cisco Security, Virtual Private Network and Aironet Wireless Support.
Other Firewall and Virtual Private Network Solutions
As well as supporting a wide array of network security technologies available from Microsoft and Cisco Systems, Progent offers small and mid-size organizations top-level support for security products from other important firewall and Virtual Private Network (VPN) vendors such as:
Unannounced Penetration Checking Services
Unannounced penetration checking is a valuable technique for helping organizations to determine how exposed their networks are to potential attacks by testing how effectively network security processes and mechanisms stand up to authorized but unpublicized penetration efforts instigated by veteran security engineers using the latest hacking techniques. Read the details about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Expertise
CISM defines the fundamental competencies and worldwide standards of service that IT security professionals are expected to master. CISM offers business management the assurance that those who have been awarded their accreditation have the background and knowledge to provide effective security management and engineering services. Progent can provide a CISM-certified consultant to assist your organization in vital security disciplines including information security governance, vulnerability management, data security program management, and crisis response management.
CISSP Security Support Expertise
Progent's CISSP consultants are security specialists who have been awarded CISSP accreditation through verified professional work, rigorous study, and exhaustive examination. CISSP qualification indicates expertise in a worldwide standard for IT security. ANSI has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include security management procedures, security architecture and test systems, access permission systems, software development security, operations security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.
Information Systems Security Architecture Professionals (ISSAP) Consulting Services for Secure IT Infrastructure
Progent's ISSAP qualified security experts are experts who have been awarded ISSAP status as a result of rigorous testing and substantial hands-on work with information security design. ISSAP security experts have in-depth knowledge of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
CISA Professional Expertise
The CISA credential is an important qualification that indicates mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-qualified security audit engineer trained to assist companies in the areas of information systems audit services, information technology governance, network assets and architecture planned useful life, information technology support, protecting data resources, and business continuity planning.
GIAC Professional Services
Global Information Assurance Certification was established in 1999 to validate the skill of network security professionals. GIAC's goal is to make sure that a certified security consultant possesses the skills appropriate to provide services in important categories of network, data, and application software security. GIAC accreditations are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency. Progent offers the help of certified consultants for all of the network security capabilities addressed within GIAC accreditation topics including auditing IT infrastructure, incident handling, intrusion detection, and web services security.
Contact Progent for Network Security Support
If your organization is located in Chicago or elsewhere in Illinois and you want security engineering help, call Progent at 800-993-9400 or send email to security-help@progent.com.
For organizations with a combination of Mac and Microsoft Windows desktops, Microsoft offers two products for running Windows applications on Mac computers: VirtualPC for Mac and Remote Desktop Connection Client. Progent's Apple-certified Macintosh consultants can show you how to set up Virtual PC for Mac or Remote Desktop Connection Client for Mac so you can operate Windows-based applications on Apple Mac workstations.
If you want to update your corporate web site, create internal websites for applications such as HR or worker education, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web solutions, Progent can supply skilled and experienced web designers. Progent's consultants can also help you build and manage a safe, robust server and communications network, including remote and wireless access, to support your web solutions.
Microsoft Live Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade solution offering enhanced security, transparent compatibility with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of LCS call for careful planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the advantages of Live Communications Server throughout your whole organization.
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you integrate sensible technology to enhance business operations so they align better with your business goals. Your business can create and implement a well thought out information technology plan without absorbing the expense of a full-time Chief Technology Officer.
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services save your business from over-reliance on an individual freelance consultant while giving you affordable and dependable access to enterprise-class network support. By providing IT consulting service when you need it, offering advanced knowledge for critical applications, offering value-added support such as automated network monitoring, and billing only for support you use, Progent offers you an economical way for maximizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and maintain a robust and secure information system and to have quick access to the skilled consulting typically available only to enterprises who are able to afford a large internal IT organization.
Progent’s Microsoft certified experts provide small and midsize businesses experienced consulting services for Microsoft Operations Manager 2007 and Microsoft Operations Manager 2005. Operations Manager 2007 and MOM 2005 offer open and scalable high-end operational management by featuring detailed event management, proactive monitoring and threshold alarms, reporting and trend profiling, and network and program-specific intelligence and tasks to improve the control of Windows Server System environments. Through built-in application intelligence, Operations Manager 2007 and MOM 2005 allow you to identify your IT reliability problems before they become disasters, improve the efficiency of your network operations through specified best practices, and support your network operations and senior administrative staff by sharing key service level and capacity information. Progent’s Operations Manager consulting experts have extensive field-proven experience with Operations Manager 2007 and MOM 2005 and can help your company install and configure MOM in order to maximize the reliability and efficiency of your IT network.
Progent's E-Mail Guard is founded on Postini's managed services, which use patented pass-through technology versus the store-and-forward technique for blocking spammers, email-borne viruses, Directory Harvesting Attacks, and DoA threats. Under Postini's system, email sent to your email server is processed on the fly at Postini's protected data center. Postini’s Connection Manager technology uses intelligent rules analysis to identify behavior patterns associated with DHA attacks and immediately filters DHA messages. Postini's Content Filter then isolates spam and viruses from acceptable email via a memory-resident operation that takes only milliseconds.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard addresses the protection and management of company email by offering constantly improved spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and denial of service attacks. E-Mail Guard also includes tracking, management and analysis utilities plus outbound email testing to let you troubleshoot your email system and specify and regulate company security policy.
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy to prepare for an IT system disaster. Progent can show you how to create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop network solution that addresses availability issues covering a wide array of network technologies and processes.
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your company deploy fault-tolerant server clusters designed to provide 100% uptime. Windows cluster servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By assisting you t build fault-tolerant clustered server solutions based on Microsoft Windows Clustered Server 2003, Progent’s certified Windows professionals make sure that your non-stop server clusters are configured to maximize the business value of your computer network.
Progent's Cisco-qualified network management consultants can assist you to run Cisco's network management tools along with a selection of powerful third-party products to create a complete network management solution to keep your network operating smoothly, conserve expensive resources, protect your data, revive rapidly from hardware failure or malicious assaults, and enable you to add or reassign network resources sensibly and affordably as your company grows.
