Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones from Research in Motion are among the most popular solutions for achieving location-independent connectivity to messaging, calendars, web applications, and other critical business information. As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of BlackBerry solutions has grown more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry products seamlessly into their information system.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry smartphones, providing a centralized solution for controlling critical tasks such as device deployment, updates, and retirement and offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry Enterprise Server offers a wealth of security options starting with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BES Server also permits excellent flexibility in adjusting degrees of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can assist your company to choose advanced security features and activate them wirelessly. Samples of these wirelessly configurable security features include:

  • Disable a BlackBerry smartphone
  • Wipe information from a missing or stolen smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also offers versatility in selecting how to prevent BlackBerry users from installing or running unsecure or unauthorized software. Progent can help you to choose protective processes such as:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party software from allocating persistent memory on the BlackBerry smartphone
  • Select what functions external applications can access on the BlackBerry device
  • Limit the kinds of access external software running on the device can establish
  • Block all external software from being installed or run on the BlackBerry smartphone

Progent's Remote BlackBerry-Certified Consulting Services is Quick and Economical
For companies in Cincinnati, Ohio who need fast and economical help from an authorized RIM BlackBerry support professional, Progent provides efficient remote help from a veteran network support team who have delivered IT solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel costs and allows consultants to fix problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide expert support in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, help you to decide which management model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Consultant
In order to contact Progent about technical support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

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