Clearwater, FL Online Support from Certified Computer Network Service Consultants
Progent's computer network help services can deliver your Clearwater, FL company cost-effective and reliable support from enterprise-class network experts. By providing IT support service when you need it, offering specialized knowledge for mission-critical applications, offering value-added support such as automated network monitoring, and charging only for support you receive, Progent offers your Clearwater, Florida company an economical alternative for maximizing the business value of small-scale office networks. Whether you maintain a local datacenter, connect to cloud resources, or manage a hybrid cloud-and-local solution, Progent is the intelligent way for businesses to build and support a reliable and secure information system and to benefit from quick access to the experienced help usually available only to businesses who can afford a large in-house IT group.

For larger companies, Progent offers co-sourcing support to add to the skills of your internal IT support personnel. Co-sourcing can cut costs and help meet schedules for major projects like software programming, disaster recover/business continuity planning and testing, security audits, merging datacenters, or technology migrations.

Progent can in addition offer the services of accredited experts to help your company to design and implement your cloud computing strategy.

Core Products and Technologies Serviced by Progent for Clearwater, Florida Business Networks
As a Microsoft Gold Partner computer support company with a large group of Cisco certified CCIE network infrastructure consultants and Apple accredited consultants, Progent provides urgent assistance and affordable remote consulting to Clearwater, FL businesses for a broad range of information technologies including:

Service Delivery Alternatives for Clearwater, Florida Companies
Progent has a selection of alternatives for providing small and midsize companies with affordable computer services for technical support, system architecture, hosting services, and network administration. Progent's paradigm for providing network support is based on the Help Desk Call Center operational structure common to big IT organizations. Progent's Help Desk Service Model promotes rapid response, thorough service records, reliable follow-through, and strict cost monitoring for an array of IT service delivery alternatives that include online repairs, on-premises support, high-end consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center offers emergency and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service professionals can help customers to troubleshoot and repair network issues without the expense or time loss of travel for onsite service calls. The background of Progent's network engineers makes it possible to resolve the majority of network issues quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-based signup process for first-time clients to accommodate urgent situations and Progent charges per minute with zero startup charges or minimums, so you are invoiced only for the assistance you receive. Specialists you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISA-certified security engineers. Find out more information concerning Progent's online computer support expertise.

  • Onsite Service
    Progent offers onsite technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in conjunction with Progent's remote support engineers to deliver small and midsize companies the optimal solution: hands-on service professionals when you need them as well as the on-line help of Progent's worldwide team of network consultants, security professionals, and business application programmers. The wait time for on-site support visits is typically less than 24 hours. There is no sign-up or retainer fee for becoming a Progent customer for onsite service. Find out more details about how and why to register for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Help Desk Services are designed for small and midsize businesses and local governments who need fast and dependable access to an online Help Desk Call Center with effective telephone assistance, remote repair tools, and sufficient technical strength for all needed problem escalation. Because small and midsize businesses typically have limited IT funds and can spare scant executive bandwidth for dealing with network support, Progent's Helpdesk Services could be the most cost-effective way to make sure that small business computer systems are always up and running. Read more concerning Progent's Contact Center outsourcing services.

  • Consulting Services
    Progent offers small businesses budget-friendly availability of enterprise-class IT professionals who can deliver assistance with critical technologies such as Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network security consulting, fault tolerant network engineering, virtualization solutions, plus integration, customization and support for small business applications such as accounting, ERP and MRP, reporting, sales automation, and productivity software. Progent can provide assistance with one-time projects including site moves and major software migrations, extended initiatives like business information application programming and support, database application programming and administration services, and web development, on-going support such as Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for IT infrastructure health monitoring and network management, or emergency services such as disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for critical business applications such as Microsoft Exchange Server and Microsoft SQL to provide small businesses with higher levels of dependability, protection, and performance than is possible with the class of in-house data center that is achievable for most small organizations. Since Progent utilizes the same facilities that host the equipment of many of the planet's biggest information technology organizations, Progent can save you the investment in building and managing the systems required for world-class cooling, electrical backup, and redundant Internet connectivity. For managed application servers, Progent can also see to it that patches and service packs stay updated, security and performance is continually monitored, and systems and data files are consistently backed up and available for full and rapid recovery. Find out additional information about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize organization's production servers in a setting that not only provides the highest level of dependability and extensibility but that is in addition simple for clients to transfer to another service firm or to move internally when your business situation calls for it. Progent's Private Cloud hosting service is founded on proven virtual server technologies that permit small businesses with multi-vendor environments to benefit dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class dependability and an unprecedented level of vendor flexibility. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered service, can handle the multi- OS and loosely standardized networks typical of smaller businesses, and keeps control of the software in the client's hands so that migrating to a new virtual host is fast, reliable, and affordable. This avoids becoming a prisoner of a single hosting provider while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent offers expert remote support services to help organizations of any size integrate their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine physical resources along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.

Why Progent Is the Smart Alternative for Clearwater, Florida Businesses
Progent's size, scope of technical expertise, and familiarity with corporate IT support enable small businesses to avoid the problems associated with excessive reliance on small support firms or independent engineers.

Working with Progent enables your business to:

  • Prevent Excessive Dependence on Individual Consultants
    For IT services, smaller companies often depend excessively on independent engineers. Though freelance service engineers carry lower expenses than larger support firms and can afford to bill apparently smaller fees, individuals are sometimes stretched to far to react quickly to urgent network problems. If an independent consultant is occupied with different client, ill, on vacation, or in class, the absence of backup personnel may force your company to wait for assistance during an emergency. The more your company grows, system downtime or difficulties with line-of-business programs become more costly. The money you believed you were saving on an independent consultant can evaporate fast due to lower output. In addition, when freelance engineers confront new technologies, the unavailability of a big consulting team to rely on for help requires them to train with the meter running while your business ends up footing the bill for their continuing training.

  • Gain Access to Expertise in Advanced Information Technology Solutions
    The majority of smaller service organizations or freelance consultants focused on small business network consulting are capable of providing connect-the-dots solutions but don't have the experience to work cost-effectively with complicated network configurations with mixed operating systems, many locations, Voice over IP implementations, mobile clients, interconnected financial and operational applications, eCommerce, and custom business software. Progent's experience with worldwide enterprises and Progent's large group of experts can be valuable to your business because big-company networks are inherently complex, support problems require thorough understanding of in numerous technical disciplines, and achieving a high degree of robustness, reliability, and security requires enterprise-proven best practices.

  • Build a Solid Foundation for Seamless Growth
    Small companies often start with an IT system implemented on a tight budget. Without a carefully designed architecture, a series of ad hoc repairs commonly get tossed onto of a marginal structure. As a company grows, stability and expandability problems can hinder the success of the organization. Such environments require proper evaluation, smart business planning, and broad-based expertise to upgrade to a network environment that can act as the solid basis to meet current business requirements and ease future growth.

  • Work with Solution Providers, Not Product Resellers
    Smaller businesses need guidance and insight to work through an ever more complex maze of technology alternatives available for enabling growth and enhancing efficiency. They do not need a network consultant or service firm that attempts to promote a product. Progent avoids conflicted motives by not reselling any products. Progent offers consulting and services only. This permits Progent to align consulting support with the real interests of clients. Combining network support and product reselling can lead to a conflict where the proposed solution is built around a predetermined vendor instead of being driven by the actual requirements of a small business.

How to Contact Progent
If your Clearwater, Florida company needs to contact Progent about network outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Assistance
For immediate online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2017 Progent Corporation. All rights reserved.