Expert Online Help for Clearwater, Florida Computer Networks from World-class Engineers
Small companies have traditionally been ignored by major IT support firms. Many small companies permit themselves to become excessively dependent on freelance engineers or small consulting firms who lack the bandwidth or broad skill sets to react promptly or effectively to technical emergencies. Other small companies turn to giant service firms that employ personnel taught to provide by-the-numbers fixes for ordinary problems but who do not have the background and technical scope to handle the variety of environments and lack of standards that characterizes small company IT networks.

Progent's time-tested approach to providing affordable and successful network service to small companies has made Progent among the most respected Microsoft Gold network service organizations in the United States. Progent has provided online help to small businesses in every state in the U.S. and offers in-person help in most zip codes.

For larger companies, Progent can provide co-sourcing support to reinforce the skills of your in-house network support staff. Co-sourcing can reduce expenses and help meet schedules for major IT initiatives like application development, disaster recover/business continuity preparedness, security audits, merging datacenters, or software migrations.

Progent can also offer access to accredited consultants to assist your business to design and execute your cloud strategy.

Main Practice Areas Serviced by Progent for Business Networks in Clearwater, Florida
Progent offers the support of accredited experts for all aspects of business network technology deployed in small and midsize companies and local governments. Technologies supported by Progent's consultants include:

Support Delivery Options for Clearwater, Florida Companies
Progent has a variety of options for providing small and midsize companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT administration. Progent's model for delivering computer support services is built on the Help Desk Call Center structure common to larger IT support organizations. Progent's Contact Center Service Model ensures rapid response, comprehensive activity documentation, consistent follow-through, and strict expense monitoring for a range of network service delivery alternatives that include online repairs, on-premises help, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled online support for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service experts can assist clients to troubleshoot and fix network problems without the expense or time loss of travel for onsite support calls. The experience of Progent's network engineers allows them to handle most IT problems quickly. For the toughest issues, Progent's breadth of knowledge allows the support team to escalate support calls to advanced specialists. Progent offers a convenient, web-accessible signup process for new customers to accommodate emergency situations and Progent charges by the minute with zero startup fees or minimums, so you are invoiced only for the support you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Learn more details about Progent's remote computer support services.

  • Onsite Support
    Progent provides onsite technical assistance for signed-up customers in major metropolitan areas in the United States. Progent's on-site support technicians can work in tandem with Progent's remote service engineers to give small and midsize companies the optimal solution: in-person service technicians when you require them plus the remote expertise of Progent's worldwide staff of network consultants, security specialists, and business application developers. The wait time for on-site support visits is usually under one business day. There is no sign-up or retainer charge for registering as a Progent client for onsite support. Find out more details concerning how and why to register for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are designed for all companies who require fast and dependable support from a professional Contact Center with efficient phone assistance, online repair tools, and sufficient technical depth for full problem escalation. Because smaller businesses typically are constrained by limited IT budgets and can spare scant management attention for dealing with IT support, Progent's Help Desk Call Center Outsourcing Services could be the most efficient option to make sure that business information systems are always up and running. Learn more details concerning Progent's Helpdesk outsourcing services.

  • Consulting Services
    Progent offers small businesses budget-friendly access to world-class consultants who can deliver assistance with vital technologies including Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security consulting, non-stop network engineering, virtualization solutions, plus integration, programming and support for business applications including financials, ERP, business analytics, sales automation, and office productivity software. Progent can provide assistance with one-time projects such as office relocations and massive system upgrades, extended projects such as management information application programming and customization, relational database application development and DBA support, and web design, on-going services such as server monitoring and network management, or emergency response like data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications like Exchange Server and SQL Server to provide small and midsize businesses with greater levels of dependability, security, and recoverability than is possible with the class of internal data center that is achievable for most small businesses. Since Progent utilizes the same facilities that support the equipment of many of the planet's largest information technology companies, Progent can save you the cost of creating and managing the systems needed for enterprise-class environmental control, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs remain updated, security and efficiency is constantly tracked, and systems are regularly backed up and available for full and prompt restoration. Learn more concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small company's production servers in a setting that not only provides the highest degree of fault-tolerance and extensibility but that is also convenient for clients to transfer to a different support firm or to bring in-house whenever your situation calls for it. Progent's Private Cloud hosting is structured around mature virtual server techniques that allow small businesses with multi-vendor environments to benefit significantly on the costs of hardware, system support, and IT administration while getting enterprise-class reliability and an unprecedented degree of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-centric applications in a single centrally administered solution, can handle the mixed- platform and non- standardized networks common with small companies, and keeps control of the software in the customer's possession so that moving to a new virtual system is quick, reliable, and inexpensive. This avoids becoming a captive to a single hosting provider while still offering all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote support to help organizations of all sizes integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that combine physical resources as well as public cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.

Why Progent Is the Right Choice for Clearwater, Florida Small Businesses
Progent's size, breadth and depth of information technology skill, and familiarity with enterprise network support allow small companies to avoid the problems related to excessive reliance on small support organizations or individual consultants.

Working with Progent enables your company to:

  • Prevent Excessive Dependence on Freelance Consultants
    For IT services, smaller businesses sometimes rely heavily on freelance engineers. Though individual service engineers carry lower expenses than more substantial IT service firms and can afford to bill apparently lower fees, freelancers are often unable to react quickly to urgent network problems. If an independent engineer is occupied with different customer, sick, on vacation, or in training, the absence of replacement personnel may force your company to wait for help during a crisis. The more your small business grows, system unavailability or difficulties with critical applications become more expensive. The money you believed you were conserving on an independent consultant can be eaten up quickly because of lost output. Also, when independent consultants confront unfamiliar technologies, the lack of a large consulting team to depend on for assistance forces them to train with the meter running while your company winds up footing the bill for their ongoing training.

  • Gain Access to Experts in Sophisticated Information Technology Solutions
    The majority of small support firms or independent consultants focused on small business network support may excel at providing routine fixes but don't have the seasoning to work cost-effectively with complex network configurations that have mixed platforms, numerous locations, VoIP implementations, remote clients, integrated financial and analytical software, data-driven web sites, and specialized line-of-business software. Progent's experience with global enterprises and Progent's extensive team of specialists can be valuable to your small business because enterprise environments are characteristically complex, integration problems require thorough understanding of in many technical disciplines, and reaching a high level of stability, reliability, and security requires enterprise-tested leading practices.

  • Build a Solid Foundation for Seamless Growth
    Small businesses typically start with an IT system implemented on a tight budget. Without a carefully designed basis, a sequence of band-aid fixes often get tossed onto of a tenuous structure. As a business grows, stability and expandability issues can undermine the productivity of the organization. Such environments require proper assessment, smart strategic analysis, and broad-based experience to upgrade to a network infrastructure that can act as the solid basis to handle current business needs and support future expansion.

  • Work with Solution Finders, Not Resellers
    Smaller companies need guidance and education to navigate through an increasingly complicated array of technology options offered for enabling growth and improving efficiency. Businesses do not need an IT consultant or service firm that attempts to promote products. Progent avoids conflicts of interest by not selling hardware and software. Progent provides services and expertise exclusively. This allows Progent to match consulting support with the genuine needs of clients. Mixing network consulting and product selling can result in a conflict where the recommended solution is based on a preselected vendor rather than being based on the actual requirements of a small business.

Get in Touch with Progent
In case your Clearwater, Florida business wants to contact Progent about IT outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Assistance
For immediate online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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