Overview of Progent's Consulting Expertise for BlackBerry Technology
BlackBerry Consulting HelpMobile access to messages, contacts, schedules, and web applications is a vital capability of information systems for companies of all types. RIM BlackBerry smartphones are among the most popular devices for maintaining anywhere, anytime connectivity. However the network architecture needed to accommodate RIM BlackBerry handhelds has grown steadily more sophisticated as the pressure high availability and rock-solid security has increased. Progent's RIM certified engineers focus in providing small businesses enterprise-class IT expertise and technical services that are affordable and efficient.

As a Microsoft Gold Partner with years of experience consulting on Microsoft Exchange Server, Progent's consultants can give you access to in-depth assistance in incorporating RIM BlackBerry and Microsoft technology by delivering services such as Exchange 2010 support as well as by delivering complementary support services like Microsoft Lync Server integration and MS Office Communications Server support to help control IM and Presence. Progent's Microsoft SQL 2016 integration consultants and Microsoft SQL 2014 consultants can configure and repair your SQL system to work efficiently with BES Server, and Progent's Microsoft Data Protection Manager specialists can help your company to design archiving and restore processes to guard your messaging data and reduce productivity loss in case of a breakdown of your messaging solution.

Progent also retains a staff of Cisco qualified CCIE network engineers who are available online to offer expert assistance for designing and troubleshooting your IT network so it accommodates your BlackBerry solution with enterprise levels of resilience, scalability, security, and maintainability. Cisco Certified Internetwork Experts are elite network experts who are awarded this top-level status only after thorough examination by Cisco. CCIEs can resolve even the most complicated problems associated with network planning, configuration, repair, and support.

Integration Expertise for BlackBerry Enterprise Server
RIM's high-end solution for managing big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of crucial administrative jobs ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-qualified consultants can assist you to use BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user and group settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to implement important tasks not supported by the less advanced BES Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure using virtualization
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Monitor and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-Certified Support is Fast and Affordable
For companies in Colorado Springs, Colorado who require quick and affordable access to an authorized RIM BlackBerry support professional, Progent offers efficient online help from a veteran support staff who have provided network solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and allows consultants to solve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and can provide expert help in fields such as fixing synchronization issues, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist you to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and equipment match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, processors and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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