Consulting Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most successful products for achieving location-independent connectivity to email, calendars, web programs, and other critical business information. Progent offers Colorado Springs, Colorado businesses support from BlackBerry-qualified consultants who can assist companies to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can help small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven remote support model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Integration Support Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange Server, Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative jobs that span from BlackBerry setup and updates to mobile security and high availability.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-qualified engineers can help you utilize BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-qualified engineers can also assist your company to use BES Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and manage BES Server's high-availability architecture using virtualization
  • Install BlackBerry devices remotely
  • Establish custom management roles
  • Automatically track and report on the health of your BlackBerry solution

Professional RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver expert technical help to companies in the Colorado Springs region or anywhere in the state of Colorado. Progent's experienced online consulting team has helped IT organizations resolve network problems and reduce IT service costs in each state in the United States and established a substantial base of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide online assistance for a broad array of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can in addition assist you to resolve a broad array of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote help for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs at a minimum and, by resolving issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which management model and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Specialist
In order to contact Progent about technical help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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