Introduction to Progent's Support Services for BlackBerry Technology
RIM BlackBerry Consulting and Integration HelpWireless connectivity to messages, contacts, calendars, and web applications has become a vital feature of information systems for businesses of all sizes. BlackBerry handhelds are among the most powerful solutions for achieving mobile connectivity. But the network architecture required to accommodate RIM BlackBerry handhelds has grown significantly more sophisticated as the insistence on fault tolerance and and air-tight security has heightened. Progent's RIM certified consultants specialize in providing small companies enterprise-class IT support and technical services that are affordable and effective.

Being a Microsoft certified Partner with more than a decade of background working with MS Exchange, Progent's consultants can give you access to in-depth assistance in incorporating RIM BlackBerry and Microsoft products by offering support services like Microsoft Exchange 2010 Server consulting as well as by offering complementary services like Microsoft Lync Server 2010 deployment and MS Office Communications Server support to help control Instant Messaging and rich presence. Progent's Microsoft SQL 2016 integration consultants and Microsoft SQL 2014 consultants can set up and troubleshoot your SQL database system to operate efficiently with BlackBerry Enterprise Server (BES), and Progent's MS System Center Data Protection Manager experts can assist your company to develop archiving and recovery processes to safeguard your data and minimize productivity disruption in case of a breakdown of your messaging system.

Progent also retains one of the country's largest teams of Cisco qualified CCIE network consultants who are accessible remotely to offer expert support for architecting and repairing your IT network so it supports your BlackBerry system with enterprise levels of fault tolerance, expandability, protection, and maintainability. CCIEs are highly-qualified networking experts who earn this prestigious certification only by completing intense examination by Cisco. CCIEs can resolve the most complicated problems surrounding network planning, configuration, repair, and maintenance.

BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry BES Server gives businesses a single and secure source for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications like schedules, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange email and to IM-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can help you design, implement, and support BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-Certified Technical Support is Fast and Affordable
For companies in Colorado Springs, Colorado who need quick and economical access to an authorized RIM BlackBerry support professional, Progent provides effective remote assistance from a seasoned support team who have delivered IT solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)

Online support avoids travel expense and allows consultants to fix problems quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert support in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements analysis, solution design, installation planning and implementation, performance tuning, configuration of a high-availability environment, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which management model and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a BlackBerry-Certified Consultant
To ask Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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