Overview of Progent's Consulting Services for BlackBerry Technology
BlackBerry Consulting and Support HelpMobile access to email, contacts, calendars, and the web is a critical capability of information systems for businesses of all types. BlackBerry handhelds are some of the most popular devices for maintaining mobile communications. But the infrastructure required to support BlackBerry smartphones has grown significantly more complex as the insistence on high availability and and air-tight security has increased. Progent's BlackBerry qualified consultants focus in providing small businesses enterprise-class IT support and technical services that are affordable and effective.

Being a Microsoft Gold Partner with years of experience working with MS Exchange Server, Progent's consultants can provide broad assistance in incorporating RIM BlackBerry and Microsoft products by delivering services like Exchange 2010 support as well as by providing related services like Microsoft Lync Server integration and Microsoft Office Communications Server support to help control Instant Messaging and rich presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL Server 2014 consultants can set up and troubleshoot your SQL database system to work efficiently with BlackBerry Enterprise Server (BES), and Progent's MS System Center Data Protection Manager experts can help your company to design archiving and restore procedures to safeguard your data and minimize productivity disruption in case of a crash of your messaging system.

Progent also retains a staff of Cisco qualified CCIE network engineers who are accessible online to provide advanced support for architecting and repairing your IT network so it accommodates your BlackBerry solution with enterprise levels of fault tolerance, expandability, protection, and maintainability. CCIEs are elite network gurus who earn this top-level classification only as a result of intense testing by Cisco. CCIEs can resolve even the most intractable issues surrounding network planning, integration, troubleshooting, and maintenance.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server offers businesses a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs like calendars, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users with BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-capable applications via Microsoft Office Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-qualified consultants can help you design, install, and troubleshoot BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Progent's Remote BlackBerry-Certified Consulting Services is Quick and Affordable
For businesses in Colorado Springs, Colorado who require fast and affordable access to a qualified BlackBerry support professional, Progent provides effective online assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)

Online support avoids travel costs and allows consultants to fix technical issues quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in areas such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web access, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.

As a leader in providing nationwide remote technical assistance for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by dealing with problems promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

Call or Email Progent for Help from a BlackBerry-Certified Professional
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

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