Cisco Certified Phone-based Computer Support for Colorado Springs Small Business Networks
For small offices and startups in Colorado Springs or anywhere in the state of Colorado, Progent offers easy, quick, and affordable communication with CCIE-qualified engineers. CCIEs are world-class network professionals who earn this elite recognition only after strenuous testing by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progent’s CCIE-certified support specialists work closely with Cisco's in-house engineers in identifying problems with IOS utilities and coming up with temporary alternatives or receiving software updates to fix problems. A Cisco-qualified CCIE can isolate the cause of network problems whether from network appliances or software.
Progent can provide immediate contact with a CCIE expert by telephone so that your company can receive emergency assistance for complicated network problems that are affecting productivity but are outside the experience of your local IT support organization. Progent's Cisco CCIE-qualified support professionals can access your network via advanced remote support tools that allow them to provide rapid and efficient analysis and remediation of serious network problems.
Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide Internet providers, and so their help is not easily available to the general public. Progent is one of the rare service providers to make CCIEs accessible to support small and mid-size companies. Also, Progent offers fast contact with a CCIE by phone so that you can get immediate support for complex network problems that are reducing worker efficiency.
To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, visit Progent's Urgent Support.
As a registered partner for Cisco and maintaining one of the largest teams of Cisco-qualified CCIE experts of any independent consulting company, Progent can provide world-class skill in finding connectivity solutions focused on Cisco products. Since Progent is also a Microsoft Gold Partner and provides expert application help for a broad array of business applications, Progent can deliver comprehensive IT solutions that maximize the business value of your network.CCIEs are an exceptional value since their deep expertise allows them to fix the most intractable problems rapidly. In many instances, less qualified consultants can wrestle with the same tasks for many hours or days. The majority of Progent's Cisco CCIEs are not only expert at Cisco networking solutions, but have a variety of leading industry credentials such as Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISA or CISM. This allows Progent to offer end-to-end solutions that incorporate a broad array of IT products without requiring needless costs and delays managing multiple consultants.
To learn more details concerning Progent's engineering help for Cisco technology, select a topic:
How Does Our Colorado Springs Business Start Receiving Online Cisco Network Help from Progent?
To initiate Progent's remote services for Colorado Springs or to find out more about Progent's phone support options, call Progent at 888-412-5546 or send email to information@progent.com. If you have an urgent need for IT support, visit Immediate Urgent Support.
Other Consulting Expertise Available from Progent
Progent's basic support offerings consist of system integration, Microsoft Exchange expertise, network security design, desktop help, and Help Desk outsourcing support. Progent's Application Experts Team offers in-depth consulting support in specific business applications. Support available from the Application Experts staff covers:
By offering a full service centralized source for IT generalists and specialists, Progent can deliver fast, affordable, and thorough information technology solutions that address the unique requirements of businesses in Colorado Springs or throughout the state of Colorado.
Microsoft Expert Excel 2007 Technical Support Services Technical Support
Progent can supply small businesses in Northern California and major cities across the U.S. with an MS Excel consultant who can show you how to create state-of-the-art Excel applications or offer 1-on-1 coaching in the newest features of Microsoft Excel 2007. Progent's certified consultants can help your business plan and manage a safe, fault tolerant network and communications foundation to support your Microsoft Excel applications.
Progent is a Microsoft Gold Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Gold Certified Partners are the most successful Microsoft Business Partners who receive the highest client satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the status of Microsoft Gold Partner benefits Progent's customers by allowing Progent to provide your company more complete solutions for your information network.
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, distribute and interact with useful information, files, and software and to communicate with one another. It allows quicker and better decisions, more efficient sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and without an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to find, retrieve and apply.
Cisco Unified Communications system for VoIP gives you the platform and feature set for building a single converged network that can manage voice, video, and data traffic simultaneously. The Unified Communications solution delivers this functionality while maintaining a high level of network availability, Quality of Service, and protection. Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to help you benefit from Cisco IP telephony products. Progent’s IP telephony consultants can analyze your existing network and Internet connectivity channels to determine if your setup is adequate to handle Voive over IP technology effectively, help you to select and deploy Cisco products appropriate for today's needs and future expansion strategy, and integrate your Cisco Voice over IP solution with technology from other vendors. Progent can provide expertise in all of Cisco IP Telephony products including Cisco Unity and Cisco CallManager.
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-qualified service engineers offer phone help and remote secure computer connection to isolate and repair network problems rapidly and economically. The breadth of IT experience available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to qualified experts as needed.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, turning uncooked information into useful understanding of your business.
Years of background with Microsoft's Exchange technology makes Progent one of the most qualified IT consulting companies in California for configuring email systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get all the benefits of Exchange Server under common situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 Email environment, and outsourcing your Microsoft Exchange Server management.
Progent’s IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available system architecture for your critical business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Progent’s computer outsourcing services for small companies feature designing 2003 Server, Microsoft .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn IT issues, and creating a company-wide security strategy. Progent can help you enhance system availability and throughput via fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also provides project management assistance for large-scale upgrades and can help with requirements assessment, product identification, BOM production, sourcing selection, purchasing logistics, and professional documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Microsoft Office.
Progent's pricing model is to charge for phone support and on-site help per minute. Consequently, you are invoiced exclusively for received services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in regions where Progent offers on-site service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and requires no monthly commitment. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for quick repairs so you will not be tempted to allow simple problems to fester.
Progent is a leader in affordably delivering world-class network support to small businesses. Progent's success in handling the IT service requirements of the chronically underserviced small business market is the cumulative result of major technical and process breakthroughs that have removed much of the conventional expenses out of administering network support, added unprecedented technical expertise into the IT service system, and significantly accelerated the solution cycle.
Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to each customer. The discipline of documenting and organizing support records allows more effective service and eliminates a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t let go of vital service information.
E-Mail Guard from Postini offers constantly updated spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard anti-spam and anti-virus service program. Progent’s certified e-mail protection consultants can help you devise an email safety strategy that incorporates spam filtering and antivirus services and processes.
Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting services include network design, deployment, project management, on-site and remote support, Call Center outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
