Consulting and Technical Support Services for RIM BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of today’s most popular solutions for achieving mobile connectivity to email, scheduling, web applications, and other vital business data. As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, gives small companies an economical solution for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Consulting Help for BlackBerry BES Server
RIM's high-end platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Lotus, or Groupwise users to send and receive emails that are encrypted during transit to ensure maximum security. BES Server also streamlines a wide variety of critical administrative jobs ranging from smartphone configuration and updates to wireless security and high availability.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified consultants can assist you to use BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device software remotely
  • Control user settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-qualified consultants can also assist your company to use BES Server to implement important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Affordable
For businesses in Columbus, Ohio who want fast and affordable access to an authorized BlackBerry support expert, Progent offers efficient remote assistance from a veteran network support staff who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to solve problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in areas such as resolving synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components match your needs, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to contact Progent about professional help for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.