Expert Cisco Phone-based Network Support Services for Columbus Small Business Computer Networks
For small offices and new ventures in Columbus or throughout the state of Ohio, Progent offers convenient, fast, and economical access to CCIE-qualified network experts. CCIEs are top-level network professionals who achieve this elite recognition by completing rigorous testing administered by Cisco. CCIEs can tackle the most complicated problems associated with network deployment, troubleshooting, and configuration. Progent’s CCIE-qualified professionals operate closely with Cisco's in-house staff in analyzing problems with Cisco IOS utilities and coming up with workarounds or obtaining software patches to fix problems. A Cisco certified CCIE can isolate the origin of network problems whether from hardware or applications.
Progent can provide fast access to a CCIE specialist by phone so that you can obtain emergency help for complex network issues that are impacting your business but are beyond the scope of your ordinary network maintenance organization. Progent's Cisco CCIE-certified network experts can connect to your system using state-of-the-art remote connectivity tools in order to perform fast and efficient diagnosis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their services are not readily available to the general public. Progent is among the few support firms that makes CCIEs accessible to assist small and medium sized companies. Also, Progent offers quick access to a CCIE by telephone so that you can get timely help for complex network issues that are reducing business productivity.
To learn how to contact a Progent CCIE for timely help with your network, visit Progent's Urgent Support.
As a registered partner for Cisco Systems and with the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent offers unbeatable skill in finding connectivity solutions based on Cisco products. Since Progent is also a Microsoft Gold Certified Partner and offers professional application support for a wide array of business applications, Progent can integrate comprehensive information technology solutions that maximize the strategic value of your network.CCIEs are an exceptional value because their deep expertise enables them to solve the most complex problems rapidly. In many cases, less seasoned consultants can struggle with the same tasks for hours or days. The majority of Progent's CCIEs are not only expert at Cisco networking solutions, but also have multiple leading technical credentials including Microsoft MCSE, and a major network security certification such as CISM or GIAC. This permits Progent to offer end-to-end solutions that address a wide array of IT products without incurring extra costs and time penalties orchestrating too many consultants.
To learn additional information concerning Progent's professional expertise for Cisco products, pick a subject:
How Does My Columbus Company Start Receiving Remote Cisco Network Support from Progent?
To get started with Progent's remote support for Columbus or to learn more about Progent's online support options, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have a critical requirement for network help, go to Immediate Urgent Support.
Other Support Expertise Offered by Progent
Progent's core support offerings consist of system integration, MS Exchange Server consulting, corporate security design, desktop support, and Help Desk outsourcing services. Progent's Experts Team can provide world-class consulting support for critical application areas. Support offered by the Application Experts staff covers:
By offering a full service centralized resource for network generalists and specialists, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that meet the special requirements of businesses in Columbus or throughout the state of Ohio.
Microsoft Great Plains accounting includes analysis and reporting features that allow you to monitor all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Great Plains reporting support services can enable you to design reports that allow you to understand your business more thoroughly, turning uncooked data into useful business information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the security and management of company email by offering constantly updated spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and DoS attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outbound email testing to help you fix your email environment and define and enforce corporate email policy.
The service background of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with designing, installing, managing and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's Microsoft and Cisco certified network consultants offer a wide range of knowledge concerning the fundamental network technologies needed by small business networks. Progent's baseline services include system configuration, Microsoft Exchange consulting, data security expertise, and Help Desk services. Progent's Application Experts Team offers in-depth consulting support in specific application areas such as ERP, MRP, accounting system customization, Customer Relationship Management, Microsoft CRM, Microsoft Project, Microsoft Word, and Microsoft Excel. Progent can also provide small organizations with part-time Chief Information Officer services.
Progent is among the most qualified information technology consulting firms in Northern California for creating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full benefits of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent's Microsoft-certified Systems Management Server consultants have in-depth background helping small and mid-size businesses save time and cut costs by using SMS 2003 to streamline configuration and change processes. Progent can help you install Systems Management Server 2003 to minimize change and configuration administration expenses, improve system security, maximize output by keeping software up-to-date, enforce compliance with product licenses, and record software usage patterns to help you make informed buying decisions. Progent can show you how to benefit from SMS 2003's money-saving capabilities for automated software deployment and application installation, security update management, asset management, plus software and hardware inventory control. Progent's expertise with offsite consulting can further leverage the financial benefits of Microsoft SMS 2003 and Progent's CISSP-certified engineers and CISM-certified security experts can help you create a complete security strategy that uses the cutting-edge security features of SMS 2003. Progent also provides world-class support for Microsoft Operations Manager (MOM), which is a vital component of Microsoft's System Center 2005 solution for automated network management.
Progent can provide companies in Northern California and select cities across the U.S. with experts to help set up Microsoft Project, combine the program with popular applications including Microsoft Outlook and Microsoft Excel, and provide custom training. Progent's engineers can help your business build and maintain a secure, robust IT system foundation to run your Microsoft Project applications. Progent can also help enable corporate project management success by setting up MS Project Server.
Progent provides clients access to engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that customers have the right to know that their IT service consultants have accredited testing as well as broad practical backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor credentials like the CCIE confers priority for significantly superior vendor help than is available to non-certified service providers, allowing Progent to offer clients a better class of IT service. In addition, major credentials such as CISA or ISSAP for IT security can aid enterprise customers to show compliance with regulatory requirements by engaging the assistance of recognized IT professionals.
Progent’s Cisco VoIP consultants offer experienced evaluation, integration and support services for Cisco VoIP products. Cisco Architecture for Voice Video and Integrated Data technology supplies the foundation and feature set for building a seamless converged system that can manage voice, video, and data traffic simultaneously. AVVID provides this functionality while maintaining a high level of system availability, Quality of Service, and protection. Important advantages of IP communications systems based on Cisco AVVID VoIP architecture include a flexible, interoperable upgrade strategy that allows you to select IP Communications products that meet your existing needs, while offering an easy route for speeding up IP deployment, QoS structures that help deliver high voice quality through tight control of delay, loss and jitter, and system administration tools that support network administration, operations, repair, configuring, fault tracking, and element management. Progent’s Cisco-qualified technology experts can help you implement a robust Voice over IP phone system built around Cisco IP PBX and Cisco IP Telephony technology. Progent’s VoIP experts can show you how to pick and install Cisco software that makes sense for your small or mid-size organization, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
Progent's Virtual Helpdesk support services are a seamless extension of your in-house IT service organization. This can include high-end call center features such as a dedicated telephone number with customer-specific greeting. Progent can also rout calls directly to staff members who are specifically provisioned and trained to support your account. Also, Progent's Helpdesk staff can use trouble tickets with any customer trouble ticket software for seamless integration with your in-house technical services organization. Advantages of Progent's Virtual Computer Support Helpdesk services include professional Microsoft Helpdesk expertise the minute you call, transparent extension of your internal support staff, comprehensive support for urgent client problems, and per-minute billing.
Progent's certified Windows Server 2003 consultants offer computer help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, on-site and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Progent offers several essential kinds of Help Desk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft and Cisco Authorized Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers easy access to a dependable technical resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a key contributor to business performance. Progent's goal is to resolve and not merely report problems.
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and transmit messages, search the GAL, import addresses, synchronize calendars, and alert people to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage training.
