Remote Security Support and Vulnerability Assessment for Columbus Small Business IT Networks
For fast help with computer security problems, small businesses in Columbus, OH, have access to world-class support remotely from Progent's security professionals. Progent's remote support staff is available at any time to provide effective and low-cost assistance with security crises that threaten the viability of your IT network. Progent's security engineers are certified to provide help for environments based on Microsoft Windows, Linux, Macintosh, Sun Solaris, and popular versions of UNIX. Progent's broad selection of services covers firewall technology, messaging security, secure network architecture, and data restoration. Progent's support staff has earned the world's most advanced security accreditations including CISM and CISSP.
Progent offers remote security expertise on a by-the-minute basis with no minimum times and no extra charges for sign-up or after hours support. By charging per minute and by providing world-class support, Progent's billing structure keeps expenses under control and avoids scenarios where simple fixes result in big expenses.
Our Network Has Been Hacked: What Should We Do?
If you are currently experiencing a security emergency, go to Progent's Urgent Remote Technical Support to learn how to receive immediate assistance.
For businesses who have prepared carefully for an attack, the formal post-attack response model promoted by Global Information Assurance Certification is Progent's recommended method of handling a serious security penetration.
Overview of Security Services
Coordinating computer protection plus planning for recovering vital data and functions following a security breach requires an on-going effort that entails an array of technologies and procedures. Progent's certified engineers can assist your business at whatever level in your attempt to guard your IT system, from security evaluation to creating a comprehensive security plan. Important areas supported by Progent's security engineers include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Filtering of E-mail-Borne Threats.
Designing and Building Secure Environments
Every business ought to have a carefully considered security plan that includes both preventive and responsive elements. The pre-attack plan is a collection of steps that helps to reduce security holes. The post-attack plan defines procedures to help IT staff to inventory the losses caused by an attack, repair the damage, document the experience, and restore network functions as soon as feasible. Progent can advise you how to design security into your company processes. Progent can configure auditing software, define and implement a secure network infrastructure, and recommend procedures and policies to optimize the safety of your computing environment. Progent's security professionals are available to help you to configure a firewall, design safe remote connectivity to e-mail and data, and configure an effective VPN.
If you are interested in an economical option for outsourcing your security administration, Progent's Round-the-clock Monitoring Options include continual online network tracking and immediate resolution of problems.
System Restoration and Failure Analysis
Progent has skill in recovering systems and servers that have been hacked, are quarantined, or have ceased to function because of a security attack. Progent can show you how to determine the losses resulting from the assault, return your company to normal functions, and retrieve data lost owing to the breach. Progent's security specialists can also perform a comprehensive failure evaluation by going over event logs and utilizing other proven assessment tools. Progent's background with security problems minimizes your downtime and allows Progent to propose effective strategies to prevent or contain future assaults.
Fault Tolerant Backup and Recovery Solutions Built on System Center Data Protection Manager
Microsoft Data Protection Manager is a powerful backup and restore solution based on fast disk subsystems to maximize reliability, speed, and manageability. Progent's certified Data Protection Manager (DPM) consultants can assist you to create a practical disaster recovery plan, design a cost-effective non-stop IT infrastructure, install a Data Protection Manager-powered recovery system, thoroughly validate your DPM system, train your administrative personnel or regular consultants how to maintain DPM, or handle extensive IT support outsourcing including remote hosting of Microsoft Data Protection Manager machines in Progent's data center facility. To find out more, see Microsoft Data Protection Manager Consulting.
Outsourced Spam and Virus Filtering
Progent has teamed with Postini to offer small businesses E-Mail Guard, an outsourced service that stops spam and email-borne threats before they are able to penetrate your corporate firewall. Read additional information concerning E-Mail Guard Managed Spam and Virus Blocking.
Special Security Services Available from Progent
Progent's security consultants offer world-class consulting support in key areas of IT security such as:
Security Vulnerability Audits and Security Compliance Testing
Progent provides experience with security evaluation software like Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive system scans to uncover possible security problems. Progent has extensive experience with scanning utilities and can help your company to analyze audit reports and react efficiently. Progent's security engineers also provide web software testing and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major worldwide security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless protection including fixed wireless appliances plus mobile devices. Find out additional details about Progent's Security Vulnerability Evaluation and Compliance Assessment.
Configuring Microsoft ISA Server 2006 MS ISA Server 2006 provides policy-based protection, enhanced throughput, and easy management of internetworking by providing both an advanced firewall and a Web cache server coordinated with Microsoft's Microsoft Windows 2003 Server platform. The firewall delivers extensive data filtering, management of access policy, and traffic routing. The cache enhances network performance by remembering frequently requested Web content.
Progent's Microsoft ISA Server engineering service gives small businesses access to network security professionals who know how to design and deploy a configuration that matches your security needs while avoiding restricting system productivity.
Cisco PIX Firewall and ASA Firewall Consulting
Progent can offer the services of a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you to select, configure, and support Cisco PIX and ASA Firewalls. Learn more details about Cisco PIX and ASA Firewall Consulting.
Cisco Protection, VPN and Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical services for Cisco's entire family of protection and Virtual Private Network solutions such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, wireless access points, and Catalyst Series switches. Get more details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and Virtual Private Network Solutions
As well as being expert in a broad array of security technologies available from Microsoft and Cisco Systems, Progent offers small and mid-size companies expert support for security products from other popular firewall and Virtual Private Network suppliers such as:
Stealth Intrusion Checking Services
Stealth intrusion testing is a vital technique for allowing companies to find out how exposed their IT systems are to potential threats by testing how effectively corporate protection policies and mechanisms hold up to planned but unannounced penetration efforts launched by veteran security engineers using the latest intrusion methods. Learn more details concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Expertise
CISM identifies the basic skills and worldwide benchmarks of performance that computer security professionals are expected to master. It offers business management the assurance that those who have earned their accreditation have the background and knowledge to provide efficient security administration and consulting services. Progent can offer a CISM-certified support professional to help your organization in key security areas including information security governance, risk management, information security process management, and incident handling management.
CISSP Security Support Services
Progent's CISSP consultants are security specialists who have been awarded CISSP accreditation as a result of verified experience, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include security management procedures, security architecture and test systems, access control methodology, software development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.
Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Protected IT Infrastructure
Progent's ISSAP qualified security experts are experts who have been awarded ISSAP status following rigorous examination and substantial experience. field experience with network security architecture. ISSAP security experts possess comprehensive understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-qualified security consultants can assist your business with all aspects of secure network architecture.
Certified Information Systems Auditor (CISA) Professional Services
The CISA accreditation is a recognized achievement that indicates expertise in IS security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates undergo an extensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-qualified security audit engineer trained to assist businesses in the fields of IS audit process, IT administration, network assets and architecture lifecycle, IT support, safeguarding data assets, and business continuity planning.
GIAC (Global Information Assurance Certification) Support Expertise
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security professionals. GIAC's mission is to verify that an accredited security consultant possesses the skills appropriate to deliver support in critical categories of system, information, and application security. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent can provide the assistance of certified professionals for any of the network security disciplines addressed within GIAC accreditation programs including auditing security systems, incident response, intrusion detection, and web-based application security.
Get in Touch with Progent for Network Security Support
If your organization is located in Columbus or anywhere in the state of Ohio and you're trying to find computer security consulting expertise, telephone Progent at 800-993-9400 or email Progent at security-help@progent.com.
If your business runs a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-qualified consultants can assist your whole organization in a broad range of security topics such as security management practices, security design and strategies, connection control products and methodology, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP stipulate the fundamental competencies and international standards of performance that network security managers are required to master. These accreditations offer executive management the confidence that those who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to offer effective security support and consulting help.
Years of experience with Microsoft's email technology has made Progent one of the most knowledgeable IT support companies in California for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent is expert in helping small businesses get all the benefits of Microsoft Exchange Server under common situations such as updating from Exchange 5.5, moving from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.
Progent’s Microsoft-certified experts offer small and medium sized companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or customers to access, organize, share and interact with useful information, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more efficient access across teams and more economical business practices. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible inside and outside a business network. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve created in a way that makes data easy to find, retrieve and re-use.
Progent offers a variety of network service bundles for small companies. These IT outsourcing and network monitoring solutions are built around the proactive problem solving capabilities of Microsoft's MOM 2005, a state-of-the-art network and system support product that monitors the availability, throughput, and safety of your information system and identifies incipient problems before they can disrupt your system. With Progent's economically priced IT support packages, small companies can select a basic MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.
Progent’s Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and repair services for Microsoft SharePoint. SharePoint Server is an advanced portal solution for efficiently coordinating people, groups and data. Microsoft SharePoint offers a central spot for your employees or customers to connect to, organize, share and interact with relevant data, documents, and software and to communicate with one another. SharePoint Server allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. The primary goal of Microsoft SharePoint is to bring together, in a relevant way, all of the many sources of information available inside and without an organization. Windows SharePoint Services join employees, customers, teams and major tasks with the information they’ve developed in a manner that makes data easy to find, download and apply.
Systems Management Server offers extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it simpler to install system images, control mobile devices, and operate management tools. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and intelligent portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that includes policies, procedures and technologies to keep your IT computer system safe.
Progent's Symantec consultants can help you maintain older versions of Symantec Firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to migrate to newer technology from Symantec or other vendors. Progent can also enable you to create and execute a comprehensive security strategy that can include Firewall/VPN devices and utilities, managed security and virus protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network help, maintenance, education, and security consulting.
Medium-size companies can enjoy all the benefits of MOM and have fast availability of Progent’s Microsoft and Cisco qualified network consulting professionals. Thanks to Progent's affordably priced IT support packages, mid-size businesses can select a simple MOM-based co-sourcing service program with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer medium-size business networks world-class availability, security and productivity.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting email solutions for Bay Area clients. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers protection, high availability, easy access for remote and mobile users, time-saving management tools, and seamless integration with telephony. Progent provides expertise and integration services for Exchange 2007 Server, Microsoft Exchange 2003 Server, Microsoft Exchange 2000 Server, and Microsoft Exchange Server 5.5. Progent can also help small or medium companies to migrate from Microsoft Exchange 5.5, Exchange 2000, or Microsoft Exchange 2003 Server to Exchange Server 2007.
Progent's Computer Help Desk Outsourcing Support Services are designed especially for small organizations who need fast availability of a Help Desk Call Center with professional phone support and effective escalation options but who have to work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support,
Secure Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Progent’s Cisco-certified network consultants provide professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPSec VPN networking, intelligent access services, and flexible administrative solutions. Progent’s Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s non-stop interoffice connectivity and fault tolerant network connection consultants can help small businesses create non-stop Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office connections based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable 24x7 interoffice networking.
Progent provides three essential kinds of Helpdesk services : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft and Cisco Authorized Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your customers instant access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a solid contributor to company productivity. Progent's goal is to fix and not simply report problems.
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
