Coral Springs, FL Online Help from World-class Computer Network Service Experts
Progent's computer tech support services can deliver your Coral Springs, FL company low cost and dependable access to enterprise-class network experts. By delivering network support service when you require it, offering specialized expertise for line-of-business applications, offering unique support such as automated network monitoring, and charging only for services you use, Progent gives your Coral Springs, Florida business an affordable option for optimizing the productivity and profitability of small-scale office networks. If you have an onsite system, rely on cloud-based infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the intelligent choice for businesses to build and manage a robust and secure information system and to benefit from quick availability of the seasoned support ordinarily available only to businesses who can maintain a large in-house information technology staff.

For larger businesses, Progent can provide co-sourcing support to reinforce the subject matter expertise of your internal network service personnel. This can cut costs and minimize technical risks for major IT initiatives like software design and development, disaster recovery preparedness, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer access to certified experts to help your company to design and execute a sensible cloud computing strategy.

Primary Technologies Serviced by Progent for Office Networks in Coral Springs, Florida
Progent provides the support of qualified consultants for all aspects of information technology found in small companies. Technologies supported by Progent include:

Support Delivery Alternatives for Coral Springs, Florida Companies
Progent offers a selection of alternatives for providing small and midsize companies and local governments with cost-effective computer services for troubleshooting, consulting, hosting, and IT management outsourcing. Progent's model for delivering network support is based on the Call Center operational structure common to larger IT support organizations. Progent's Help Desk Call Center Support Mechanism promotes fast support, comprehensive service documentation, consistent follow-up, and strict cost monitoring across a range of IT service delivery options that include online repairs, onsite help, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified service experts can assist clients to analyze and fix hardware and software issues without the cost or delay of travel for onsite support calls. The experience of Progent's IT consultants allows them to handle the majority of network problems quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a streamlined, web-accessible registration process for first-time clients to address emergency situations and Progent charges by the minute with no sign-up fees or minimums, so you pay only for the assistance you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and GIAC-certified security engineers. Learn additional information concerning Progent's remote computer troubleshooting services.

  • Onsite Service
    Progent offers onsite computer support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service personnel can work in conjunction with Progent's remote support engineers to give small and midsize businesses the optimal solution: hands-on support technicians when you need them as well as the on-line expertise of Progent's seasoned team of IT consultants, security professionals, and business software programmers. The response time for in-person service calls is usually under one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite support. Find out more concerning how and why to register for Progent's in-person network support services.

  • Help Desk
    Progent's Help Desk Services are designed for small and midsize companies who require fast and dependable support from a professional Help Desk with efficient telephone support, online repair tools, and sufficient technical depth for full escalation. Since small and midsize businesses usually have limited IT funds and can provide scant management attention for handling IT support, Progent's Help Desk Outsourcing Services could be the most efficient way to ensure that small business information networks stay up and running. Learn more details about Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small businesses budget-friendly access to world-class IT professionals who can provide help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network security engineering, high availability it system design, virtual server solutions, plus integration, customization and support for small business software including accounting, operations, business analytics, sales automation, and office productivity suites. Progent can help with one-time projects including site moves and major system migrations, extended projects like business analytics software programming and support, relational database software programming and DBA support, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and system administration, or emergency response like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host vital business applications like Exchange Server and Microsoft SQL in order to provide small and midsize businesses with greater degrees of reliability, protection, and recoverability than is feasible using the type of in-house data center that is practical for the majority of small and midsize companies. Because Progent uses the same facilities that support the gear of some of the world's largest IT companies, Progent can save you the expense of creating and maintaining the systems required for enterprise-class environmental control, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also ensure that patches and service packs remain updated, protection and efficiency is continually tracked, and systems and data files are consistently archived and ready for full and prompt restoration. Find out additional information about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting services for all of a small organization's servers in an environment that not only delivers the top level of fault-tolerance and scalability but that is in addition simple for customers to migrate to a different service provider or to move in-house when your situation warrants it. Progent's Private Cloud hosting is structured around proven virtualization technologies that permit companies with mixed environments to benefit significantly on the expense of hardware, infrastructure maintenance, and network management while achieving enterprise-class dependability and an unparalleled degree of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting covers all server-based applications in a single centrally administered package, can handle the mixed- platform and loosely standardized environments common with small companies, and retains ownership of the software licenses in the client's possession so that migrating to a new virtualized host is quick, reliable, and affordable. This avoids ending up a captive to a single hosting provider while still offering all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert remote support to help companies of any size connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that combine on-premises resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's affordable ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding devices that require important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top information security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include easier network management, better compliance with information security regulations, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup system that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Coral Springs, Florida Small Businesses
Progent's staff size, breadth of technical expertise, and experience with corporate IT support allow small and midsize businesses to sidestep the pitfalls associated with over dependence on thinly staffed service organizations or freelance consultants.

Working with Progent allows your business to:

  • Avoid Over Dependence on Individual Support Consultants
    For network services, smaller companies often rely heavily on freelance consultants. Though freelance service engineers carry lower expenses than more substantial IT service firms and can typically charge apparently smaller fees, individuals are occasionally too overworked to respond quickly to urgent situations. If a freelance consultant is occupied with different client, ill, on vacation, or in class, the absence of backup personnel may force your company to wait for help in case of a crisis. The more your small business grows, system unavailability or difficulties with critical programs get more costly. The money you believed you were saving on an independent consultant can evaporate quickly due to lost output. Also, when freelance consultants confront unfamiliar technologies, the unavailability of a large consulting team to fall back on for advice requires them to learn on the job while your organization ends up with the bill for their continuing training.

  • Gain Access to Experts in Advanced IT Issues
    The majority of smaller service organizations or independent consultants specializing in small company IT support are capable of delivering routine fixes but lack the background to deal efficiently with complicated IT configurations that have mixed operating systems, multiple offices, VoIP implementations, mobile clients, integrated accounting and analytical applications, data-driven web sites, and specialized line-of-business applications. Progent's background with worldwide companies and Progent's extensive group of specialists can be valuable to your business because enterprise environments are inherently complex, support issues demand thorough knowledge in numerous technical areas, and achieving an acceptable degree of robustness, reliability, and security requires enterprise-tested leading practices.

  • Create a Solid Foundation for Seamless Growth
    Small companies typically start with an IT system implemented on a shoestring budget. Without a proper architecture, a sequence of ad hoc repairs often get piled on top of a tenuous foundation. As a company grows, stability and expandability problems can undermine the success of the organization. Such networks require thorough assessment, intelligent business planning, and broad-based expertise to migrate to an IT environment that can provide the solid basis to meet current business requirements and ease future growth.

  • Partner with Solution Finders, Not Resellers
    Small companies need direction and insight to work through an increasingly complicated array of technology alternatives available for accelerating growth and enhancing productivity. Businesses do not need an IT consultant or service firm that attempts to sell them products. Progent avoids conflicted motives by not selling any products. Progent provides services and expertise only. This permits Progent to align technical support services with the genuine needs of customers. Mixing IT support and product reselling can lead to a situation where the proposed solution is built around a preselected vendor rather than being based on the actual requirements of a customer.

Get in Touch with Progent
If your Coral Springs, Florida company needs to contact Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Assistance
For immediate remote support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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