Professional Online Technical Support for Coral Springs, Florida Small Business Computers from Certified Consultants
Small businesses have typically been overlooked by large network support firms. Some small companies allow themselves to become dangerously reliant on freelance consultants or small support firms who lack the bandwidth or broad skill sets to react promptly or effectively to technical crises. Other small businesses resort to mass-market service providers staffed with technicians taught to provide standardized solutions to common problems but who do not have the background and technical scope to deal with the diversity of environments and absence of standardization typical of small business IT systems.

Progent's time-tested methodology for delivering affordable and successful network service to small companies has made Progent among the premiere Microsoft network service firms in the industry. Progent has delivered online support to companies in every state in the United States and can dispatch onsite support in most zip codes.

For larger businesses, Progent offers co-sourcing and project management support to supplement the skills of your in-house IT service group. This can save money and minimize technical risks for big projects like software programming, business continuity planning and testing, security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition offer the services of certified consultants to help your business to plan and execute your cloud strategy.

Key IT Areas Serviced by Progent for Coral Springs, Florida Office Networks
A Microsoft Gold Certified Partner consulting firm that maintains a large group of Cisco CCIE networking consultants and Apple accredited engineers, Progent offers emergency assistance and low-cost online consulting to Coral Springs, FL companies for a wide range of information technologies such as:

Support Delivery Options Available for Coral Springs, Florida Businesses
Progent has a selection of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's model for delivering network support is based on the Call Center operational structure familiar to big IT organizations. Progent's Help Desk Service Mechanism promotes fast support, comprehensive service documentation, reliable follow-up, and tight expense monitoring across an array of network support delivery alternatives that include remote repairs, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center provides emergency and scheduled online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified service professionals can assist clients to troubleshoot and fix network problems without the cost or delay of in-person service visits. The background of Progent's network consultants makes it possible to handle the majority of IT problems rapidly. For the most complex problems, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent offers a convenient, web-based registration procedure for new customers to accommodate emergency network problems and Progent charges by the minute with no startup fees or time minimums, so you pay only for the support you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security professionals. Learn additional information about Progent's online computer support services.

  • On-site Service
    Progent offers on-site technical assistance for signed-up customers in major metropolitan areas in the United States. Progent's on-site support technicians can operate in tandem with Progent's online service experts to give small companies the ideal combination: onsite service technicians when you need them plus the on-line expertise of Progent's worldwide staff of network engineers, security specialists, and business software programmers. The response time for in-person support calls is typically less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises service. Learn more concerning why to register for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Help Desk Services are intended for small and midsize companies who require fast and dependable access to an online Helpdesk with efficient phone support, remote troubleshooting capability, and enough technical depth for all needed escalation. Because smaller companies typically have tight information technology budgets and can provide scant executive bandwidth for handling network support tasks, Progent's Help Desk Outsourcing Services could be the most efficient way to make sure that business information networks stay productive. Read more details about Progent's Helpdesk outsourcing services.

  • IT Consulting Expertise
    Progent offers small businesses affordable availability of world-class IT professionals who can provide help with vital technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, network security consulting, non-stop network design, virtual server solutions, plus configuration, programming and support for small business applications including financials, ERP, management reporting, sales automation, and office productivity packages. Progent can help with short-term projects including site relocations and massive system upgrades, longer term projects such as business information software development and support, relational database software programming and DBA support, and web design, continuing services including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network health monitoring and network management, or urgent response like data restoration and virus removal.

  • Application Hosting
    Progent offers hosting for key applications like Exchange and Microsoft SQL Server to provide small and midsize businesses with greater levels of dependability, security, and recoverability than is feasible using the type of on-site data center that is practical for most small companies. Since Progent utilizes the same facilities that support the equipment of many of the planet's biggest information technology organizations, Progent can eliminate the investment in building and maintaining the systems needed for enterprise-class cooling, power failover, and uninterruptible Internet access. For managed applications, Progent can also see to it that patches and revisions stay current, security and performance is continually monitored, and systems are regularly backed up and available for complete and prompt restoration. Find out more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting services for all of a small company's servers in an environment that not only delivers the highest level of dependability and scalability but that is in addition simple for clients to transfer to a different service provider or to bring internally if your business situation warrants it. Progent's Private Cloud hosting is built around mature virtualization technologies that permit businesses with mixed environments to benefit significantly on the costs of hardware, infrastructure support, and IT management while getting world-class dependability and an unprecedented degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally administered service, can support the mixed- OS and non- standardized environments common with smaller businesses, and keeps ownership of the software licenses in the customer's possession so that moving to a new virtual host is fast, safe, and affordable. This avoids ending up a prisoner of a specific hosting service while still providing all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent can provide expert online support to help organizations of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that utilize local IT assets along with public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, track, optimize and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that require critical updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management staff and your Progent consultant so that all looming problems can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with information security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's preparedness to block or recover rapidly after a ransomware attack. Progent will work with you personally to gather information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Choice for Coral Springs, Florida Businesses
Progent's staff size, depth of information technology expertise, and experience with corporate IT consulting allow small and midsize businesses to sidestep the pitfalls associated with over reliance on small support firms or freelance consultants.

Teaming with Progent's Experts allows your small business to:

  • Prevent Over Reliance on Freelance Support Consultants
    For network support, smaller companies often depend heavily on freelance engineers. Though freelance service providers have lower expenses than more substantial support organizations and can typically charge apparently lower rates, individuals are occasionally unable to react quickly to urgent situations. If an independent engineer is busy with another customer, ill, on travelling, or in training, the absence of replacement staff may require your business to go without help during an emergency. The more your company expands, network unavailability or problems with critical applications get more costly. The dollars you thought you were conserving on an independent consultant can disappear fast due to lower output. Also, when freelance consultants encounter unfamiliar technologies, the unavailability of a big engineering team to depend on for assistance requires them to train on the job while your company winds up footing the costs for their ongoing education.

  • Gain Access to Expertise in Sophisticated Network Issues
    The majority of smaller support firms or independent engineers focused on small business network consulting may excel at providing connect-the-dots fixes but lack the experience to deal efficiently with complex IT environments that have a variety of platforms, numerous locations, Voice over IP systems, remote workers, integrated accounting and analytical applications, data-driven web sites, and custom line-of-business software. Progent's background with global companies and Progent's extensive team of experts can be valuable to your business because big-company networks are characteristically complicated, support issues require thorough knowledge in many technical disciplines, and reaching a high degree of stability, availability, and protection requires industry-tested processes.

  • Build a Firm Basis for Seamless Growth
    Small companies often begin with a network implemented on a shoestring budget. Lacking a carefully designed basis, a sequence of ad hoc repairs commonly get tossed onto of a tenuous foundation. As a business evolves, reliability and expandability issues can undermine the success of the organization. These environments require thorough assessment, intelligent strategic analysis, and broad-based experience to migrate to a network infrastructure that can provide the reliable basis to meet critical business requirements and ease future growth.

  • Partner with Solution Consultants, Not Product Vendors
    Small businesses need guidance and education to navigate through an increasingly complex maze of IT alternatives available for enabling business growth and improving efficiency. They do not need an IT engineer or support organization that attempts to promote products. Progent eliminates conflicts of interest by not reselling hardware and software. Progent sells consulting and services only. This permits Progent to align technical support services with the genuine needs of customers. Combining IT support and product reselling can result in a conflict where the proposed solution is based on a predetermined technology rather than being based on the actual needs of a small business.

Contact Progent
In case your Coral Springs, Florida business needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Immediate Online Technical Support
For fast remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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